TrackVia Implementation Engineers work with new and existing customers to build their customized applications. As part of the Customer Success team, they must ensure customers have a smooth transition deploying a new software platform within their organization. Implementation Engineers are also required to train the administrator(s) of the accounts to maintain their applications.

• Gather requirements from customers to understand and build the architecture and workflow of their online application
• Design database and build tables, forms, filtered/formatted reports, dashboards and setup user permissions
• Set proper expectations and meet project milestones
• Assist with the app deploy and train users on the TrackVia platform

Requirements

Must Haves:

• Strong project management skills
• Account management experience
• Data modeling expertise with sound understanding of relational database principles
• Advanced Excel skills
• Technology enthusiasm/passion/aptitude
• Analytical problem solving
• Excellent written communications: clarity, brevity, grammar
• Excellent verbal communications: articulateness, patience, listening skills
• Microsoft Excel or Google Docs
  • Formulas, charts, reports
• Software as a Service (SaaS) application experience
• Strong mathematical skills (statistics, finance, logic)
• Bachelor's degree preferred
• Ability to travel up to 25% of the time

Nice to Haves:

• Microsoft Access, MySQL, Filemaker or similar database
• Database architecture (entity relationship diagrams)
• Basic knowledge of scripting languages

Benefits

• We cover 100% medical, dental, and vision benefits.
• We provide competitive paid parental leave for all new parents.
• We made Built in Colorado’s 2020 Best Small Companies to Work For list.
• We understand you have a life outside of work and have an unlimited, flexible time-off policy.
• You will have the opportunity to challenge yourself and have a high degree of responsibility and impact.
• Your daily tasks will change often and give you many opportunities to grow your professional and technical skillset and advance your career.