Are you data-driven?  We at NetApp believe in the transformative power of data – to expand customer touchpoints, to foster greater innovation, and to optimize operations.  We are designed for simplicity, optimized to protect, created to embrace future opportunity, and open to enrich choice.  We are the data authority for hybrid cloud, and we are helping our customers realize the full potential of their data.

We’ve built a Data Fabric for a data-driven world – to simplify and integrate data management across the resources that are best for the business.  With the Data Fabric, our customers can harness the power of cloud data services, build cloud infrastructures, and modernize storage through data management.

By modernizing storage through data management, customers can upgrade infrastructure to bring modern data services to existing applications. Only NetApp can help organizations free the resources necessary to fund transformation by deploying the industry’s leading flash storage solution, which is highly efficient and scalable in both data center and cloud environments.

Job Summary

The WW Renewal Simplicity Program/Project manager is responsible for driving the execution of Renewal transformation initiatives.  The individual will work closely with Cross Functional team to simplify the Renewal Analytics & Dashboards in the execution of Renewal Simplicity Programs.  The initiatives are aimed to simplify the Renewal Sales Motion, Analytics and KPIs, and new Support Offering enablement with Sales and Partners to improve the NetApp Retention Rate (measured by Annual Contract Value).

Data Analysis:

• Responsible for understanding and managing the “360 view of renewals”. Run projects/programs to improve the reporting capability of “360 view of renewals” to key stakeholders (Field team, Sales ops, etc.)
• Build and manage new renewals business metrics such as Annual Contract Value (ACV), Retention Rate (%) calculation, etc. to measure health of renewals business
• Understand and translate new metrics requirements into reports and dashboards
• Provide information and analysis essential for data quality improvements, AOP planning and strategy development. Aggregate and organize information from multiple data sources to aid in analysis
• Manage analytical projects to deliver intelligence and data discovery capabilities
• Develop structured presentations to present key messages with key findings from analysis to senior management.

***Can be located anywhere in the US***

Job Requirements

Data Management:

• Collaborate with cross functional teams to continuously enrich “360 view of renewals”
• Eliminate redundancy in the renewals data source and make 360 view of renewals as a “single source of truth” for all key stakeholders managing renewals business (Field Rep, ISSR, Sales ops, Renewal Reps and partners)
• Engage with business unit owners/key stakeholders to identify key causes behind data trends/irregularities and provide resolution
• Provide support for projects as required, including participating in system enhancements
• Respond to field issue escalations related to 360 view of renewals and facilitate cross team resolution (if needed)
• Analyze and review existing data to ensure maximum quality

Additional:

• Strong passion to work with large and complex data
• Proven ability to analyze data and derive conclusions based on facts
• Be a “change agent” – High desire to drive change
• Strong oral and written communication skills
• Ability to work collaboratively and act in a lead role as a subject matter expert to meet aggressive goals and short timeframes
• Ability to independently draft and present problem statement (hypothesis), resolution /recommendations and deliverables
• Attention to detail, follow through, and multi-tasking
• Experience in project and program management of cross-functional initiatives is a plus
• Experience in building tableau reports/dashboards is a plus
• Familiarity with Sales Systems, Order Fulfillment, Data Analytics as plus.

Education

Typically requires a minimum of 5 years of related experience with a Bachelor’s degree; or 3 years and a Master’s degree; or a PhD without experience; or equivalent combination of related education/training/certifications and applicable work experience.

Demonstrated ability to manage multiple, complex projects and tasks.

So get ready to tap into the data visionary within, and join us as we accelerate digital transformation and empower our customers to change the world with data!

If you ask a NetApp employee why they work here, the answer is inevitably the same: the people. At NetApp, our culture is at the heart of what we do. We place importance in trust, integrity, teamwork, and caring above all else. NetApp is a place where people are empowered to make a difference. Empowered to innovate. Empowered to collaborate. Empowered to help ourselves and others be data-driven and change the world. We take care of each other, our customers, our partners, and our communities simply because it’s the right thing to do.

We work hard but also recognize the importance of work-life balance for our employees because what’s important to them is important to us!  Recently we implemented Family First, which encourages employees to take paid time off to bond with a new child (through birth or adoption) or to care for a family member with a serious health condition.  Our volunteer time off program is best in class, offering employees 40 hours of paid time off per year to donate their time with their favorite organizations.  We provide comprehensive medical, dental, wellness and vision plans for you and your family.  We offer educational assistance, legal services, and access to discounts and fitness centers. We also offer financial savings programs to help you plan for your future.  

Join us and see what empowerment can do.