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Associate Implementation Specialist

| Greater Denver Area
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Engrain is a recognized leader in software-as-a-service (SAAS) mobile, online, and touch-screen software solutions for the real-estate industry. We are looking for an Associate Implementation Specialist to play a key role in the implementation of software projects, remaining primarily responsible for content collection, project timeline management, and ensuring projects meet organizational standards and are delivered on time and within budget. We offer competitive pay, great benefits, generous paid-time-off, and fast-paced working environment.

You are:

  • Self-directed, proactive, and solutions-oriented

  • Able to thrive in a dynamic and high growth environment

  • A team player who is able to manage a large volume of work with strong attention to detail and focus on client satisfaction

You can expect to:

  • Gather, analyze and process client content and data throughout various stages of the project life cycle to ensure project and client success

  • Leverage design applications to modify file formats via scaling, cropping, retouching, or eliminating defective imaging to generate quality and consistency of content production

  • Manage project schedules and timelines in project management software

  • Route tasks across multiple departments to ensure projects and client requests are executed efficiently and to the highest standard

  • Work to customize and consistently update project templates to leverage resources and ensure shortest possible project timeline

  • Ensure the highest quality of work by proofreading content, reviewing design and testing technology prior to launching new software and/or updates

  • Develop a comprehensive understanding of the market, industry core trends, and core technologies

  • Provide other assistance as needed in support of the department’s efforts to maintain strong, long-lasting, and mutually-beneficial relationships with clients

We would like:

  • Bachelor’s degree in Business, Communications, or related field

  • Some project management experience, preferably supporting efforts to configure and customize a system or product

  • Drive and passion for generating high levels of client satisfaction

  • Proven ability to prioritize and organize large volumes of projects

  • Adept at solving problems and making decisions

  • Ability to work optimally with various graphic formats using Adobe Photoshop and Illustrator

  • Highly proficient with Customer Relationship Management, Content Management and Project Management Systems

  • Ability to understand new technology platforms and the opportunities/challenges they present

  • Working knowledge of interactive best practices, user experience and user interface

What we offer:

  • 100% employee health, dental & vision insurance coverage

  • Immediate & generous paid time off

  • Paid Parental Leave 

  • 401K (matched investment)

  • Personal growth stipend

  • Fun workplace with on-site amenities including professional fitness center, flexible & modern workspace, coffee bar, happy hour taps & employee lounge

  • RTD Light Rail flexpass + easy access from office

More about Engrain:

Located in Denver, with teams in Dallas / Fort Worth.  Engrain’s 20+ year history in the real estate industry has positioned us perfectly for disruption in the proptech market. We are on a mission to change the way people interact with data. And to do so beautifully.

Our high-quality standards are emphasized by our passion for what we do. As a member of our team, you will have the opportunity to uphold these standards while helping to foster a empowering and energetic company culture.

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Technology we use

  • Engineering
    • JavascriptLanguages

Location

In the heart of DTC with easy access to RTD Light Rail & plenty of free parking. Enjoy a wide variety of restaurants & shops just a short walk away

An Insider's view of Engrain

What’s the vibe like in the office?

You're likely to run into a friendly face who's genuinely interested in how your day is going. Although we don't take ourselves too seriously, we know how to hustle to get the job done. Perks include a self-service bar with beer on tap, Starbucks coffee machine, jigsaw puzzle table & a meditation room. We work hard, but know how to unwind.

Darlene

Office Manager

What does your typical day look like?

I could be reviewing designs with our Design Team, presenting to clients, digging my way out of my inbox, or solving problems for our clients. You can often find me in team meetings, coming up with new and efficient ways for us to work smarter.

Chelsea

Implementation Specialist

How does the company support your career growth?

I started as an intern and have taken on different roles and new challenges within the company. I have grown substantially, learning new skills that I would not had the opportunity to learn if it were not for Engrain and our incredible leadership team. I cannot wait to see where the future takes me!

Jayme

Enterprise Relationship Manager

What projects are you most excited about?

Having been a longtime client and user of our software, I've seen the products, features and hardware evolve over the last ten years. It's exciting to be a part of what this company has been and what it will be in the future.

Mary

Account Executive

What are Engrain Perks + Benefits

Engrain Benefits Overview

Some perks (and quirks) you'll find around the office include a self-service bar with beers on tap, a Starbucks coffee machine, jigsaw puzzle table, and a meditation room. We have access to an on-site fitness center and are within walking distance from the RTD LightRail. Whether you are looking for 100% paid employee health care benefits, competitive 401K plans, and generous PTO, Engrain is the place for you. We all work hard at what we do, but we also know how to unwind.

Culture
Volunteer in local community
Friends outside of work
Eat lunch together
Intracompany committees
Open door policy
Open office floor plan
Health Insurance & Wellness Benefits
Disability Insurance
Dental Benefits
100% of employee's dental insurance paid by the company
Vision Benefits
100% of employee's vision insurance paid by the company
Health Insurance Benefits
100% of employee's health insurance paid by the company
Onsite Gym
Team workouts
Acme Co.'s team fitness initiatives include In-office yoga.
Retirement & Stock Options Benefits
401(K) Matching
Child Care & Parental Leave Benefits
Generous Parental Leave
We provide up to 8 weeks of parental leave for the primary caretaker. Engrain also provides 2 weeks of leave for the secondary caretaker.
Family Medical Leave
Employees who have been with the company for 12 months are eligible for 12 weeks of family medical leave.
Vacation & Time Off Benefits
Generous PTO
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Happy Hours
Happy hours are hosted On occasion .
Parking
Professional Development Benefits
Promote from within
Online course subscriptions available
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Apply now
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