JOB SUMMARY
Role reports to Director of Workflow Enablement, Connectivity Technology. Responsible for portfolio backlog and refinement. Validates terminology of requirements from our business partners. Enables teams to successfully receive incoming work by maintaining a unified intake structure. Resolves cross-functional issues across multiple organizations by leveraging internal network of technical experts to address challenges. Facilitates intake triage, portfolio roadmap sessions and any additional executive meetings required. Able to manage workflow executing within an variety of frameworks (Agile, SAFe, waterfall, etc.) using a variety of industry and internal tools (Jira, Jira Align, Smart Sheets, Clarity, Confluence).
MAJOR DUTIES AND RESPONSIBILITIES
Actively and consistently supports all efforts to simplify and enhance the customer experience.
Facilitate the overall program strategy, roadmap, backlog of features, and project plans if needed.
Ensure execution of delivery and guides the team to adjust project scope, timing, and budgets as needed, based on the needs of the business. May also coordinate with multiple RTEs and program managers to ensure solution delivery.
Mentor to scrum masters, product owners, project managers and project leaders to educate and assist them with implementing processes and making improvement/changes.
Accountable for the execution of established SAFe or project management processes and methodologies to ensure delivery of project scope on time and within budget while meeting or exceeding quality standards and customer expectations. Accountable for facilitating planning sessions, guiding work efforts, reviewing integrated roadmaps and project plans, escalating and communicating resource needs, ensuring completion of quality reviews, and driving the resolution of issues as appropriate.
Communicate with leadership and other stakeholders on program execution, direction and changes.
Responsible for enabling teams to meet their commitments by helping to identify and resolve issues, and by making sure dependencies and risks are managed and resolved.
For traditional programs, responsible for delivering all projects contained in the project portfolio on time, within budget and meeting the strategic and business requirements.
Responsible for tracking key milestones and recommending adjustments to the team.
Partner with senior leadership of the business community to identify and prioritize opportunities to achieve the goals of the enterprise.
REQUIRED QUALIFICATIONS
Required Skills/Abilities and Knowledge
Ability to read, write, speak and understand English
Ability to work independently with no supervision and guidance
Ability to communicate orally and in writing in a clear and straightforward manner
Ability to prioritize and organize effectively
Ability to define key performance indicators/metrics
Ability to effectively analyze and interpret data
Ability to show judgement and initiative to accomplish job duties
Ability to document, prepare, and deliver data-driven presentations
Ability to communicate with all levels of management and company personnel
Ability to influence internal and external key stakeholders and build consensus
Ability to make decisions and solve problems while working under pressure
Ability to develop strong working relationships with peers and project members
Effective ability in implementing program and project plans and monitor progress, resource usage and quality
Effective mentoring and coaching skills in SAFe and agile frameworks
Effective facilitation skills for large groups of people in multiple locations
Advanced understanding and ability to manage complex program and project budgets
Advanced knowledge in conducting risk assessments and developing plans for eliminating or mitigating the risks identified
Effective scrum master ability
Knowledge of SAFe and agile tools
Required Education
Bachelor's degree in computer science, information systems, business administration or related field, or equivalent experience
Project Management certification or successful completion of a recognized project management curriculum
Required Related Work Experience and Number of Years
7+ years of Scrum Master Experience
7+ years of Project Management experience
8+ years of IT or Engineering work experience
SAFe experience
PREFERRED QUALIFICATIONS
Preferred Education
Certifications in SAFe for Scrum Masters and SAFe for RTEs
PMP certification
Preferred Related Work Experience and Number of Years
1 year of Prior Release Train Engineer Experience
Prior experience as an RTE
WORKING CONDITIONS
Office and Virtual Environment
EGN603 311360 311360BR
Here, employees don't just have jobs, they build careers. That's why we believe in offering a comprehensive pay and benefits package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.
The pay for this position has a salary range of $107,600.00 to $191,200.00. The actual salary offer will carefully consider a wide range of factors, including your skills, qualifications, experience and location. Also, certain positions are eligible for additional forms of compensation such as bonuses.