Zoom is growing at an explosive pace by every measure - revenues, people, innovation, and customers. Led by Eric S. Yuan, the #1 ranked CEO on Glassdoor, our unique culture makes Zoom an awesome place to work. We are expanding teams across the organization. If you are motivated by delivering happiness, come join us at Zoom!

The Zoom team is looking for a Workplace Coordinator to help lead the day-to-day operations for our growing Denver office with a strong focus on ticket management, process creation, creativity, and delivering happiness to all employees, customers and visitors! 

An energetic go getter who doesn’t mind wearing multiple hats while taking on new challenges, projects and who will thrive in our quickly growing environment.

Responsibilities:

• Help oversee day to day workplace operations to ensure office is running smoothly and efficiently, delivering a high service level.
• Responsible for moves, adds, and changes to all allocated employee space, keeping space tool up to date.
• Partner closely with property management, submitting work orders, responsible for programming building access for employees and serving as first point of contact as immediate needs arise.
• Partner closely with and provide back-up to onsite Workplace Specialist team member.
• Provide front desk backup for Office Administrator as needed.
• Build relationships with various workplace vendors including janitorial, electrical, HVAC, paint, carpet maintenance, plants, etc.
• Responsible for ordering all office supplies.
• Conduct multiple spacewalks daily for preventative maintenance, ensuring space is clean and clear of debris.
• Partner closely with onsite stakeholders and administrative team to support office needs, communications and program initiatives.
• Manage and respond to internal ticketing system within set SLA’s.
• Support onsite events as needed, furniture set up/take down, HVAC, extra janitorial and ensure office is reset.
• Oversee daily janitorial staff ensuring office cleanliness is a top priority.
• Assist with onsite shipping and receiving.

Desired Skills and Experience:

• Minimum 3 years of experience working in a workplace, office management or facilities coordinator role, delivering top notch customer service and helping creating an A class employee experience.
• Vendor, furniture and preventative maintenance experience.
• Organized self starter, ability to work independently, driving projects and tasks to completion with little direction.
• Experience with internal facility ticket systems and meeting SLA’s.
• Responsive and ability to adapt to an ever changing atmosphere.
• Energetic, outgoing and always willing to dive in where needed.

Check us out with a free download: zoom.us/download

Zoom Video Communications is an equal opportunity employer and evaluates applicants regardless of an individual’s age, race, color, gender, religion, national origin, sexual orientation, disability or veteran status. Our combined differences are what make us Zoom!