Systems Engineer & Security Administrator

| Greater Denver Area

Ombud is seeking an experienced Systems Engineer with a strong focus on Information Security to execute on projects related to the stability, scalability, and security of our internal infrastructure. Reporting to the Director of IT, you will help Ombud design, implement, and maintain both new and existing IT infrastructure.

As a member of the Ombud IT organization, you will be expected to identify opportunities, research options, and bring new ideas to the table.  Strong analytical skills, the ability to communicate complex ideas clearly, and willingness to participate in the resolution of any issues that are blocking the Ombud team’s productivity are a must.

What You’ll Do:

  • Build and maintain secure systems and services for the Ombud organization and it’s customers
  • Develop systems that proactively capture health status of various hardware components
  • Keep abreast of global security and vulnerability issues that could affect Ombud systems
  • Identify and implement changes to Ombud systems in order to maintain the highest levels of security and stability
  • Perform routine scheduled maintenance on Ombud systems
  • Monitor Ombud network security tools for anomalous traffic and events
  • Practice Change Management to assure transparency and trackability of changes and their impact on the organization  
  • Maintain accurate asset inventories for Ombud IT systems
  • Innovate, test, and experiment with new technologies, tools, and processes that will help to drive Ombud forward
  • Manage physical and virtual infrastructure with production-grade stability and reliability

About You:

  • 5+ years of experience in configuration and automation tools (for example: CFEngine, Chef, Puppet, Kubernetes).
  • 5+ years of experience with the Linux installation and boot-up process.
  • CISSP & CCNA certification
  • Experienced administrator in both physical and virtual Linux environments
  • Experience with managing large scale fleets of hardware including health checks and remediation.
  • Experience with production office solutions:  VoIP, Virtualization, Configuration Management, End-Point Management, Threat Mitigation
  • Strong analytic and quantitative skills
  • Excellent communication and writing skills
  • Ability to clearly communicate complex technical issues to both technical and non-technical audiences
  • Ability to digest inbound issues, understand impact to the business, and communicate clear timelines for resolution
  • Creative, high energy, innovative, proactive, and resourceful

Ombud Values - IT WAR:

  • Integrity: Total trust in the team; striving for what is good and right
  • Thought Leadership: Mediocrity is not the fail-safe; aptitude and desire to continue learning
  • Willingness: Prompt to act or respond; contribute outside of your job description
  • Ambition: Self-Starter that doesn’t wait for things to happen, Focus and Drive to accomplish something great; relentless pursuit of opportunity  
  • Reliability: Perform consistently well; dependable  

What Ombud Offers You:

  • A culture that fosters career development and values working together as a team
  • Employee Stock Option Plan – Our employees are owners
  • Full Benefits, including:  Healthcare, Dental, Vision, 401(k), Paid Leave, Sabbatical, RTD Eco-Pass
  • Downtown Denver working environment

Ombud is proud to be an equal opportunity employer. All employment decisions at Ombud are based on merit, competence, and business need. We do not discriminate on the basis of race, color, religion, age, sex, sexual orientation, ancestry, national origin, genetic information, disability, marital status, military service, or any other status protected under federal, state or local law. We are committed to building a diverse team and fostering an inclusive and entrepreneurial work environment.

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • JavascriptLanguages
    • ReactLibraries
    • ReduxLibraries
    • Node.jsFrameworks
    • PostgreSQLDatabases
    • Kibana Analytics
    • JIRAManagement
    • SalesforceCRM
    • SendGridEmail
    • YeswareEmail

Location

We're conveniently located in the heart of downtown Denver at 18th & California, within walking distance to many bars, restaurants and coffee shops.

An Insider's view of Ombud

What’s the vibe like in the office?

I hear “How can I help?” on a daily basis. Team members are always looking to lend a hand or solve a problem. With a culture where everyone is willing, I’m looking forward to the office each morning, and find myself hanging around for an extra game of pool at the end of the day. I have mentors, friends, and family all in one place.

Lauren

Director of Customer Experience

What projects are you most excited about?

I am most excited that we are building a new category of software and, as a result, I love proving the inherent value of Ombud. From understanding how our customers use the platform to analyzing the productivity gains realized when customers use our software. An added perk? I get to work with happy clients!

Maggie

Director of Customer Success

How does the company support your career growth?

We take career growth seriously at Ombud. Our leaders understand that professional growth drives happy and engaged Ombuddies. A large part of this comes from being empowered to think critically about the process and to create a plan if we identify opportunities to improve it. Thought leadership is one of our core values at Ombud - we live it daily.

Dan

Account Executive

What is your vision for the company?

Ombud's decision management platform provides organizations with a single source of truth. It allows our clients to manage information, collaborate across stakeholders and leverage machine learning to streamline operational efficiency. Content management platforms and traditional collaboration mediums are technologies we are focused on disrupting.

Thad

CEO

What are some social events your company does?

Ombud has great social events! Each quarter, we set aside time for team building. Events have included woodworking, escape rooms, obstacle courses, laser tag, and Mountain Days. We also host fun community events like Colorado Startup Brews, a charity-based home brewing competition between local Denver startups.

Hannah

Marketing Specialist

What are Ombud Perks + Benefits

Ombud Benefits Overview

Ombud offers a comprehensive benefits package, including an Employee Stock Option Plan, Full Medical Benefits (Health, Dental, Vision), 401(k), sabbatical and commuter benefits. Our Ombuddies also benefit from our downtown Denver location, within walking distance of numerous bars, restaurants and coffee shops, as well as a culture that fosters career development and values working together as a team.

Health Insurance & Wellness Benefits
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Onsite Gym
Retirement & Stock Options Benefits
401(K)
Company Equity
Vacation & Time Off Benefits
Generous PTO
Sabbatical
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings

Additional Perks + Benefits

In addition to our comprehensive benefits offering (health, dental, vision, 401k, EcoPass), we also have an employee stock option plan (our employees are owners) and a paid 6-week sabbatical for our employees celebrating their 5-year anniversary at Ombud (travel the world).

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