Systems Administrator at Personal Capital

| Remote
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Grow your career with a growing organization
Whether they're helping people reach their long-term financial goals or providing personal wealth management strategies, every associate contributes to changing the lives of those we serve for the better. When it comes to job satisfaction, that's hard to beat. And from a personal satisfaction perspective, you'll enjoy the freedom to support causes that matter to you and experience a truly inclusive work environment. Your future starts now.
Personal Capital is looking for an experienced Systems Administrator to support IT operations in our remote-first cloud infrastructures. In this role you will be responsible for the scoping, installation, configuration, maintenance, monitoring and documentation of network, voice, server, storage and cloud infrastructure.
You will be in charge of maintaining many different systems, so the ability to multitask and prioritize, work under deadline, and provide excellent customer service to users will be key qualities. The right individual is detail-oriented, possesses solid technical skills, and is dedicated to maintaining up-to-date documentation. You should be the type of individual who is focused on providing solutions to problems instead of simple fixes.
The ideal candidate will have a solid foundation of network switching, routing, and firewall configuration in a multi-site environment. The candidate should be experienced in Windows infrastructure including Active Directory, DNS, DHCP, Radius, DFS, Backups, Powershell and file\\print sharing. The candidate will also have experience working with phone systems, network routing\\switching, and SAAS cloud infrastructure. AWS networking, security, EC2, IAM and S3 experience is a plus.
Primary responsibilities:
  • Network design, troubleshooting and monitoring. This includes switch, routing and firewall infrastructure
  • Deploying, patching and the ongoing administration of Windows infrastructure (AD, DNS, DHCP, DFS, Radius)
  • Maintain SSO infrastructure including addition of new SaaS applications
  • Planning, design and implementation of redundant and highly available applications and services.
  • Maintain backup of network systems, applications, configurations and storage systems.
  • Design, implement and maintain monitoring systems for servers and network devices
  • Monitoring, troubleshooting and support of Cisco CallManager VOIP cluster.
  • Monitor and optimize server and application performance.
  • Production of policy and procedure documents to support compliance initiatives
  • Automate systems management through creative scripting and toolsets
  • Advise on hardware utilization and recommend changes when necessary
  • Monitor the health of our services, identify problems, find root cause and resolve
  • Provide tier 3 escalation technical support to corporate users, which includes desktop support and resolving helpdesk issues for internal and remote employees
  • Maintain vendor relationships and maintenance contracts for responsible systems and services
  • Stays current with technological developments in systems administration technology and recommends ways for Personal Capital to take advantage of new technology

Experience:
  • 5+ years of experience as a Systems Administrator or Network Administrator over a wide variety of systems
  • Experience with Cisco Switching\\Routing and PaloAlto firewalls.
  • Significant experience administering Windows systems and having Linux/Unix experience is a plus.
  • Experience with storage and virtualization implementations (AWS preferred)
  • Strong Active Directory experience
  • Application & OS security, including virus scan management
  • Experience with management and monitoring tools (SNMP, Logic Monitor, or similar)
  • Experience maintaining and troubleshooting VOIP telephony (Cisco CallManager and/or SaaS preferred)
  • Experience with SSO\\SAML integration and support
  • Experience writing project proposals and managing projects.
  • Experience automating tasks with scripting (e.g. PowerShell, WMI, ADSI, Perl, Python)
  • Experience integrating, securing and supporting SaaS platforms
  • Experience effectively managing multiple vendors with ability to drive issues to resolution in a timely manner

Additional Requirements:
  • Ability to learn quickly and tackle new and technically complex problems with courage and tenacity
  • Ability to work flexible hours
  • Ability to provide on call support on rotation
  • Must have demonstrated ability to assist with emerging problems quickly and with flexibility
  • Ability to work in a fast paced environment with changing needs and requirements
  • Must be detail-oriented and be an organized thinker who is service-minded with strong communication & customer service skills
  • Must be security minded
  • Individual must have the highest degree of integrity
  • Must be able to successfully complete a pre-employment background check and drug screen

Please note that this role is being posted by Personal Capital, an Empower company. Personal Capital roles are cross-posted to the Empower web site and are also available at https://www.personalcapital.com/company/jobs. For more information about Personal Capital, please visit www.personalcapital.com
What we offer you
We offer an array of diverse and inclusive benefits regardless of where you are in your career. We believe that providing our employees with the means to lead healthy balanced lives results in the best possible work performance.
  • Medical, dental, vision and life insurance
  • Retirement savings - 401(k) plan with generous company matching contributions (up to 5%), financial advisory services, potential company discretionary contribution, and a broad investment lineup
  • Tuition reimbursement up to $5,250/year
  • Business-casual environment that includes the option to wear jeans
  • Generous paid time off upon hire - including a paid time off program plus nine paid company holidays and three floating holidays each calendar year
  • Paid volunteer time - 16 hours per calendar year
  • Leave of absence programs - including paid parental leave, paid short- and long-term disability, and Family and Medical Leave (FMLA)
  • Business Resource Groups (BRGs) - internal networks that rally around common interest, experiences and identities such as race, ethnicity, gender, ability, military status and sexual orientation. BRGs play a vital role in educating and engaging our people and advancing our business priorities.

The salary range below describes the minimum to maximum base salary range for this position in the location listed. Non-sales positions have the opportunity to participate in a bonus program. Sales positions are eligible for sales incentives, and in some instances a bonus plan, whereby total compensation may far exceed base salary depending on individual performance. Actual compensation offered may vary from posted hiring range based upon geographic location, work experience, education, licensure requirements and/or skill level and will be finalized at the time of offer.
Base Salary Range
$ 73,000.00-120,500.00
Location
CO Remote
We are an equal opportunity employer with a commitment to diversity. All individuals, regardless of personal characteristics, are encouraged to apply. All qualified applicants will receive consideration for employment without regard to age (40 and over), race, color, national origin, ancestry, sex, sexual orientation, gender, gender identity, gender expression, marital status, pregnancy, religion, physical or mental disability, military or veteran status, genetic information, or any other status protected by applicable state or local law.
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Technology we use

  • Engineering
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An Insider's view of Personal Capital

What are some social events your company does?

We tend to celebrate in big ways. Hitting milestones is exciting for any business, and at Personal Capital we've set aside time to rent out Lucky Strike or take the office out to a Rockie's game to celebrate our success. Our holiday parties are guaranteed to be a good time too!

Will

Sr. Recruiter

How do you collaborate with other teams in the company?

I work with and rely on Data Engineering to provide the data architecture needed for my analyses. I brainstorm promotion ideas with Sales, Marketing, and Product and track results in real-time. My insights and recommendations get presented to upper management to evaluate and implement, ultimately providing business intelligence using data.

Chris

Business Analyst

What are some things you learned at the company?

We want our employees to grow personally and professionally. At Personal Capital, you'll learn that clients always come first. We do all we can to help our clients fulfill their financial goals. That mentality spreads to every facet of your life, outside of work we try to better our community and we take pride in donating our time.

Jordan

Recruiter

How do you make yourself accessible to the rest of the team?

To make sure I'm regularly formally connecting with each member of my team, I schedule bi-weekly check-ins to see how they're feeling about everything from day-to-day challenges to long-term opportunities they want to tackle. In addition to that, we have an open work environment and I sit right in the middle of my team!

Danielle

Manager | Senior Financial Advisor

How would you describe the company’s work-life balance?

With 9 paid holidays, weekends off, and generous PTO, there's a lot of time to enjoy living in Denver. Our Team can be found hitting the slopes every weekend or playing kickball in the Summer.

Meghan

Director of Human Resources: Talent Acquisition, Development, and Retention

What are Personal Capital Perks + Benefits

Culture
Volunteer in local community
Friends outside of work
Eat lunch together
Intracompany committees
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Highly diverse management team
Unconscious bias training
Diversity manifesto
Diversity Employee Resource Groups
Business resource groups include ALMA: Aspiring Latinos Moving Ahead, BOLD: Black Organization for Leadership Development, EA, Pride, NAMaSTE, VETS, and WEN: Women's Empowerment Network.
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Mental Health Benefits
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Performance Bonus
Match charitable contributions
The company matches up to $5000/year per employee for charitable giving.
Child Care & Parental Leave Benefits
Generous Parental Leave
Personal Capital provides 4 weeks of parental leave. In addition, Personal Capital offers supplemental wage replacement for employees who elect to utilize a paid pregnancy disability leave plan.
Flexible Work Schedule
Remote Work Program
Our remote work program includes the option to work from home full-time.
Family Medical Leave
Adoption Assistance
We offer up to four weeks of wage replacement options for employees on parental leave following adoption.
Company sponsored family events
Vacation & Time Off Benefits
Unlimited Vacation Policy
Generous PTO
Paid Volunteer Time
Our employees receive 16 hours per year of paid volunteer time.
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Game Room
Stocked Kitchen
Happy Hours
Fitness Subsidies
Home Office Stipend for Remote Employees
Professional Development Benefits
Tuition Reimbursement
Lunch and learns
Cross functional training encouraged
Promote from within
Mentorship program
Continuing Education stipend
Online course subscriptions available
Customized development tracks
Paid industry certifications
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