Renewal Coordinator

| Greater Denver Area

Who are we?

At Marketo, we are creating the world's leading engagement platform that empowers marketers to deliver the authentic experiences customers desire at scale. Our team is fueled with a passion for innovation, growth, and a relentless commitment to making the Marketer successful. We hire dynamic, passionate, and innovative individuals who thrive in fast paced environments.

The Opportunity: 

As a Renewal Coordinator, you will report to the Renewal Manager and be responsible to execute all renewal administrative tasks such as review past contracts, create new quotes accurately, communicate and work with customers to renew their Marketo subscriptions. This role requires a highly organized and disciplined individual who will sometimes partner with account managers to close renewal opportunities. The candidate must possess great interpersonal skills and be willing to negotiate with clients under management guidance.

What will you do?

  • Review past contracts and prepare renewal quotations for customers, using Salesforce.com
  • Work closely with account managers to present renewal quote and close renewal opportunities for the clients
  • Able to support small to large clients and work effectively with a minimum of 100 accounts per quarter
  • Identify and pass Up-sell and Cross Sell opportunities to account managers
  • Ensure the integrity of client information maintained in the database systems
  • Assist with streamlining of systems and processes to further enhance automation and efficiency

Is this you?

  • 0 – 1 years' experience in SaaS Renewal
  • Experienced with MS Word and Excel
  • Excellent interpersonal skills; ability to articulate verbally and written communication skills with customers
  • Ability to excel in a fast growing/fast paced environment delivering accuracy while managing to deadlines
  • Ability to manage multiple projects and tasks.
  • Strong negotiation and follow up skills
  • Sales experience a plus

Why Team Purple?

  • Marketo creates a culture that is customer obsessed, radically transparent, and boldly accountable
  • We've been ranked consistently as a top place to work with local business journals, Inc., Great Places to Work, and others
  • We offer competitive pay and great benefits including health, dental, vision, and 401k
  • Other perks include discounted gym membership and commuter benefits, tuition reimbursement, fully stocked kitchens, time off for community service, and more
  • Our growing Denver office is in the heart of downtown featuring a spectacular view of the city and mountains and is centrally located for easy commuting

Marketo is an equal opportunity employer

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • JavaLanguages
    • JavascriptLanguages
    • PythonLanguages
    • ScalaLanguages
    • HTML5Languages
    • jQueryLibraries
    • ReactLibraries
    • ReduxLibraries
    • AngularJSFrameworks
    • Node.jsFrameworks
    • Ruby on RailsFrameworks
    • HBaseDatabases
    • MySQLDatabases
    • HadoopDatabases
    • IllustratorDesign
    • InVisionDesign
    • SketchDesign
    • JIRAManagement
    • SmartsheetManagement
    • DrupalCMS
    • WordpressCMS
    • SalesforceCRM
    • MarketoCRM
    • MarketoLead Gen

Location

Our new office is in the Denver City Center near shops, restaurants, and bars, conveniently only steps from several light rail stops.

What are Marketo Perks + Benefits

Marketo Benefits Overview

Health and Wellness
In addition to offering a comprehensive benefits package, supporting healthy and active lifestyles is really important to us. We offer onsite group exercise and gym facilities, reimbursement for your personal gym membership, involvement in team sports leagues, and we stock our kitchens with healthy snacks.

Time for Yourself
We realize that there’s more to your life than your work, and we want to support your success and happiness in all areas. Because of this, we offer generous time off for all new parents and for employees that need to aid family members. And, those that stay within the Marketo family can take advantage of our sabbatical program.

Learning and Development
We want to see you excel in your career, and we provide tools to help you continue to grow. We offer leadership and management training, tuition reimbursement, career development and coaching, and employee affinity groups so you can connect with like-minded peers.

Giving Back
We believe that it’s our duty to make a positive impact on our communities. Marketo Give Back is a program that enables our employees to get involved with, and give back to, the organizations that matter to them. We offer unique volunteer opportunities, paid time off to volunteer, and match employee donations.

Health Insurance & Wellness Benefits
Dental Benefits
Vision Benefits
Health Insurance Benefits
Onsite Gym
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Vacation & Time Off Benefits
Generous PTO
Paid Volunteer Time
Sabbatical
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Game Room
Stocked Kitchen
Some Meals Provided
Fitness Subsidies
Professional Development Benefits
Job Training & Conferences
Tuition Reimbursement

Additional Perks + Benefits

Other perks include:
-Free EcoPass or monthly parking subsidy

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