Pie Insurance
Denver, CO

Premium Audit Advocate at Pie Insurance

| Greater Denver Area
Sorry, this job was removed at 12:48 p.m. (MST) on Friday, June 4, 2021
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We are an insurtech company where smart people can see the impact of their work as we tackle meaningful problems together. We think it’s fun to disrupt an industry that has been slow to change. But we aren’t shaking things up for the sake of change, we’re here to solve big problems using technology and an innovative approach to improve how small business owners access insurance. Like our small business clients, we are a diverse team of builders, dreamers, and entrepreneurs, so at the heart of every decision we make is the idea that if it doesn’t serve our clients, it doesn’t serve us. We hire passionate people who like to work hard, yet we also know that life exists outside the office. Small businesses are the backbone of the economy; talented team members are the backbone of Pie. We are pie-oneering a whole new approach to insurance.

We created Pie with one passion in mind: serving America’s small businesses. As a Premium Audit Advocate, you’ll work to support aspects of the premium audit lifecycle; working as part of a team of problem solvers who wish to recreate the premium audit experience for our customers – injecting creativity, automation, and speed into everything we do. 

Pie offers small business owners the independence to buy a workers’ compensation insurance policy with modern ease of service. The Premium Audit Advocate is responsible for conducting premium audits. You will understand how premium audits fit into the policy lifecycle; working closely with our customers to conduct these audits virtually and over the phone. The Premium Audit Advocate works to make sure we are not over charging our customers for their policy. You will do this by conducting a review of the insured’s payroll documents while also engaging the customer in a discussion of their business. Having great interpersonal skills will be of importance for this position as you will be a ‘face of Pie’ to our customer and partners. Additionally, a strong attention to detail will be crucial in examining the insured’s information and generating final audit reports. In this role you are an advocate, helping to communicate effectively, while sharing knowledge and educating our customers along this process.

Today, all Pie-oneers are working remotely and will continue to do so until it is safe to return to the office. As a remote team member, you will be expected to be available for meetings with team members in other time zones and have access to reliable, high-speed internet.

This role will work in our Denver or Washington DC offices once our offices re-open.

What is Premium Audit?

Insurance providers like Pie use an annual premium audit to make sure policy premium is still right for our customers’ business. Here’s why: workers’ compensation premium is based on estimated annual payroll, and an audit finalizes premium using actual payroll information.
 

How You'll Do It

  • The Premium Audit Advocate is responsible for conducting audits of customers’ existing premium at the time of expiration, to ensure accuracy:
  • Receive inbound assignments and place items on the calendar for follow up.
  • Generation of request emails for customers and partners in order to conduct audits.
  • Assisting customers and guiding them through the audit process with ease.
  • Performing the detailed interview and review of all pertinent material (worksheets, 941 filings, profit and loss statements, etc.).
  • Entering final audit information in database systems and calculating audit results.
  • Communicating final audit result information to customers and assisting with future questions.
  •  Interfacing with internal and external customers in support of the policy and premium audit lifecycle.
  • Other tasks, responsibilities, and projects as needed.

The Right Stuff

  • This position requires 2 years of professional work experience. Experience in workers’ compensation insurance is not required.
  • Strong communication skills (verbal and written) are required; in the audit world the way we message is as important as the content we deliver.
  • Customer Focus is core value at Pie, and your previous experience working in customer service will showcase what it means to advocate for our policyholders.
  • At Pie, we are fast-paced. Having the ability to multi-task and work with speed, accuracy, and efficiency is crucial.
  • Having curiosity and the ability to learn from everything is a sure way to help enhance the audit experience for our customer.
  • At Pie we have a culture of ownership and accountability. We strive to do all we can, in every interaction and transaction by owning it - start to finish.

Pie Perks

  • Competitive salary
  • A piece of the Pie (in the form of stock options)
  • Comprehensive health plans
  • Generous PTO 
  • Paid sick leave 
  • Future focused 401k match
  • Our core values are more than just a poster on the wall; they’re tangibly reflected in our work and recognized with our monthly culture award. 
  • Generous parental leave

Compensation & Benefits 

Our goal is to make all aspects of working with us as easy as Pie. That includes our offer process. When we have identified talent that is a good fit for Pie, we work hard to present an equitable and fair offer. We look at your knowledge, skills and experience along with your compensation expectations and align that with our company equity processes to determine our offer ranges. 

We value and want to support our team members, and are proud to offer a comprehensive compensation package which includes the following:

Compensation Range for position: $22.00 - $23.00 per hour
 
Other Benefits: Each year Pie reviews Company performance and may grant discretionary bonuses to eligible team members.
 
Pie Insurance participates in the E-Verify program. Please click here, here and here for more information.

Pie Insurance is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, marital status, age, disability, national or ethnic origin, military service status, citizenship, or other protected characteristic.

Our Achievements
 
Pie Insurance Named a Top Colorado Company 2020
Pie is rated Excellent by our customers on Trustpilot
Checkout our employee reviews on Glassdoor
Pie raises an additional $127M in funding


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Where we are

1755 Blake St , Denver, CO 80202

Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • .NETLanguages
    • C#Languages
    • PythonLanguages
    • ReactLibraries
    • ReduxLibraries
    • MongoDBDatabases
    • MixpanelAnalytics
    • BalsamiqDesign
    • AsanaManagement
    • ConfluenceManagement
    • JIRAManagement
    • WordpressCMS
    • SalesforceCRM
    • MarketoLead Gen
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What are Pie Insurance Perks + Benefits

Culture
Partners with Nonprofits
Friends outside of work
Eat lunch together
Intracompany committees
Pie Insurance has a group of Culture Ambassadors from across the organization. This group creates content and hosts activities that reflect our values and foster collaboration, and fun!
Daily sync
Open door policy
Team owned deliverables
Group brainstorming sessions
Pair programming
Open office floor plan
Diversity
Highly diverse management team
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Onsite Gym
Mental Health Benefits
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Company Equity
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
We provide up to 16 weeks of parental leave for the primary caretaker. Pie also provides 16 weeks of leave for the secondary caretaker.
Flexible Work Schedule
Pie provides employees with a flexible work schedule that includes Core hours.
Family Medical Leave
Return-to-work program post parental leave
Vacation & Time Off Benefits
Unlimited Vacation Policy
Generous PTO
Generous PTO policy
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Stocked Kitchen
Some Meals Provided
Happy Hours
Parking
We offer team members a parking subsidy.
Relocation Assistance
Professional Development Benefits
Lunch and learns
Cross functional training encouraged
Promote from within

An Insider's view of Pie Insurance

How does your team reward individual success?

Our Customer Care team rewards success by giving "snaps" in team and company slack channels. We like to verbally recognize people in our team meetings by giving them a shout out and telling them they are valuable to the team and are appreciated! It is important to also be conscious of how people like to be recognized and not put people "on blast".

Seika

Customer Success Working Team Lead

How do you collaborate with other teams in the company?

As a Sales Manager, I work closely with Underwriting & Customer Care on improving our processes to be more efficient from quote to issuance. With Marketing, I help with campaign initiatives to roll out to new and old prospects. I also connect with our UX & Product Teams to provide feedback on ways to enhance our online quote flow for our customers.

Marty

Inside Sales Manager

Jobs at Pie Insurance
17

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Inside Sales Representative - Commercial

Pie Insurance
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2 days ago
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As an Inside Sales Rep, you’ll be responsible for the growth of our direct customer channel while working with small business owners to provide them the support they need. Our sales team is flexible and adaptable as we navigate challenges and rapidly problem-solve in service of our awe-inspiring mission! 

Partner Experience Specialist

Pie Insurance
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Pie Insurance is an insurtech company tackling meaningful problems. At Pie, we work with small businesses using technology and innovation to improve how they access insurance. Like our small business clients, we are a diverse team of builders, dreamers, and entrepreneurs. So, at the heart of every decision we make is the idea that if it doesn’t serve our clients, it doesn’t serve us.  The Partner Experience Specialist is part of a collaborative

Product Manager

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Pie Insurance is an insurtech company tackling meaningful problems. At Pie, we work with small businesses using technology and innovation to improve how they access insurance. Like our small business clients, we are a diverse team of builders, dreamers, and entrepreneurs. So, at the heart of every decision we make is the idea that if it doesn’t serve our clients, it doesn’t serve us.  Today, all Pie-oneers are working remotely and will continue

Staff Backend Engineer

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Staff Engineers are innovative, driven by engineering excellence and create code that is a joy for other engineers to maintain and is highly testable, and act as technical leads across the organization. They are capable of stretching themselves by exploring the unknown and helping technically guide the organization. Rapid problem-solving is one of your core competencies. You’ll be collaborating with other world-class engineers to drive automation, leverage our analytics, and create awe-inspiring user experiences. The systems you develop will be large and must be highly resilient. This is a dynamic startup environment; you must love working on a design in the morning and performing root cause analysis on a production issue in the afternoon.

Senior Backend Engineer

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Senior Engineers are innovative, driven by engineering excellence and create code that is a joy for other engineers to maintain and is highly testable. Rapid problem-solving is one of your core competencies. You’ll be collaborating with other world-class engineers to drive automation, leverage our analytics, and create awe-inspiring user experiences. The systems you develop will be large and must be highly resilient. This is a dynamic startup environment; you must love working on a design in the morning and performing root cause analysis on a production issue in the afternoon.

Engineering Manager

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1 week ago
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Pie Insurance is an insurtech company tackling meaningful problems. At Pie, we work with small businesses using technology and innovation to improve how they access insurance. Like our small business clients, we are a diverse team of builders, dreamers, and entrepreneurs. So, at the heart of every decision we make is the idea that if it doesn’t serve our clients, it doesn’t serve us.  Today, all Pie-oneers are working remotely and will continue

Data Engineer

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As a Data Engineer at Pie Insurance, you’ll be a member of the team responsible for transforming the commercial insurance market by delivering best-in-class data architecture solutions and driving more accurate data-driven decision making. Our team is looking for an experienced data engineer. We expect you’ll have spent at least 3 years in the data warehouse and/or data analytics space. Of course, you’ll also need certain skills and abilities to do the work.

Backend Engineer

Pie Insurance
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1 week ago
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Engineers are innovative, driven by engineering excellence and create code that is a joy for other engineers to maintain and is highly testable. Rapid problem-solving is one of your core competencies. You’ll be collaborating with other world-class engineers to drive automation, leverage our analytics, and create awe-inspiring user experiences. The systems you develop will be large and must be highly resilient. This is a dynamic startup environment; you must love working on a design in the morning and performing root cause analysis on a production issue in the afternoon. You will be joining our team in downtown Denver, specifically LoDo within walking distance from Union Station. Everything we do is connected: we need you to be a strong communicator and a doer.

Director of People Operations

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Pie Insurance is an insurtech company tackling meaningful problems. At Pie, we work with small businesses using technology and innovation to improve how they access insurance. Like our small business clients, we are a diverse team of builders, dreamers, and entrepreneurs. So, at the heart of every decision we make is the idea that if it doesn’t serve our clients, it doesn’t serve us.  Today, all Pie-oneers are working remotely and will continue

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Senior DevOps Engineer

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The Senior DevOps Engineer is responsible for maintaining, designing, and automating our DevOps processes. This position not only works on deliverables directly, but will be responsible for technically leading team members, and providing knowledge, guidance and resources to ensure on time delivery of products.

Executive Assistant

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Claims TPA Manager

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Pie Insurance is seeking a Claims Third Party Administrator (TPA) Manager to manage our workers’ compensation TPA claims program(s). This position will report to Pie’s Director of Claims, and work closely with Pie’s TPA as well as our internal legal and compliance, underwriting, and customer success teams to understand, review, and guide decisions regarding coverage, compensability, and loss control. You will partner with our TPA leadership and claims teams to ensure the injured workers are receiving prompt and appropriate medical care, returning to work as effectively as possible, and providing the very best claims experience.

Senior Software Development Engineer in Test - (SDET)

Pie Insurance
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At Pie we are pioneering a new approach to insurance. As a rapidly growing insurtech startup, we are disrupting an industry that is ripe for change. We focus on small business, and each Pie-oneer has the opportunity to help small business owners achieve their dreams through accessible and affordable workers compensation coverage. Pie has an inclusive, values-driven culture, where hard working self-motivated team members have limitless growth

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As one of our People Partners, you will provide an outstanding experience for our team members and leaders throughout the team member lifecycle, from onboarding through offboarding, while providing day-to-day support and coaching. While being paired with our Engineering, Product, and UX teams, you will develop strong knowledge and understanding of how our business works in order to support your leaders in building the teams they need to be effective. This includes developing high-trust, collaborative relationships with your business partners.