Summary/Objective:

The Office Manager provides overall operational support for the company in various facility, IT, and administrative duties to maintain an efficient and well-run office environment. This person has a very welcoming disposition and a winning attitude. They will be engaging and supportive with all internal team members, office guests, and external vendors. The Office Manager is strong at working independently and is highly adaptable in an extremely fast-paced and quickly growing company.

Essential Functions:

• Answer mainline phones and greet office guests in a courteous and professional manner
• Proactively walk around the office and ensure the office space is clean and well organized
• Support onboarding new hires and contractors including with IT and setting up workstations
• Work with the building management with any facilities related inquiries and requests
• Track office expenses, analyze operational costs, and provide new recommendations
• Audit company vendor invoices and negotiate pricing and service contracts
• Manage office inventory and responsible for all ordering including food and catering, IT, supplies, office furniture, etc.
• Coordinate travel requests from the management team
• Promote a fun office culture by planning company social events, quarterly townhalls, etc.

Competency:

• Excellent communication, organization, and planning skills
• Must be incredibly meticulous and well organized
• Superb customer relationship building skills and knows that the customer comes first
• Ultimate team player that can prioritize well in a large matrixed organization
• Can proactively anticipate organizational needs and recommend solutions
• Thrives in a start-up culture and knows how to work independently and get results quickly

Required Education & Experience:

• BA/BS degree
• 3+ years of experience in an Office Manager role supporting 100 – 200 associates
• 3+ years of vendor management experience including negotiating pricing for office equipment, supplies, entertainment, etc.
• 3+ years of facilities management experience with building managers and 3rd party companies
• 3+ years of experience with IT hardware set-up and Tier 1 helpdesk troubleshooting preferred
• Proficient with Microsoft Office and intermediate to advanced Excel user