Network Planning Engineer

| Greater Boulder Area

Company Description

 

Zayo Group Holdings, Inc. (NYSE: ZAYO) provides communications infrastructure solutions, including fiber and bandwidth connectivity, colocation and cloud infrastructure to the world’s leading businesses. Customers include wireless and wireline carriers, media and content companies, cloud providers, finance and professional services and other large enterprises. Zayo provides customers with flexible solutions and self-service through Tranzact, an innovative online platform for managing and purchasing bandwidth.

 

 

Position Description

The Groom Capacity Planner will develop and maintain processes and best practices for monitoring and trending network capacity. The Capacity Planner will proactively ensure all network(s), facilities, and collocation capacity remains at a reliable level on a weekly, monthly, quarterly, and annual basis, which will include documenting and communicating results. Capacity Planners will provide technical support as needed to establish capacity growth procedures, thresholds, and solutions which will require working directly with engineering, IT, operations, service delivery and sales. Responsibilities will include network optimization to reassign and manage capacity effectively.

 

Responsibilities

  • Effectively manage capacity and performance on Integra’s Ethernet network including rings, core facilities, and NNIs.
  • Effectively manage and analyze capacity for EoC and EoTDM devices.
  • Effectively manage and analyze capacity on the legacy TDM Integra network devices.
  • Effectively manage and analyze Integra’s colocation space capacity including CFA, APOT, tie cable, and entrance fiber.
  • Work directly with the LEC, IXC. ILEC, CLEC, and other data centers when required. Process space and power augments when required.
  • Effectively manage capacity on software and Hardware licenses.
  • Perform incoming capacity verification requests from the service delivery and sales organizations.
  • Work all daily critical path concerns; i.e., project requests, capacity issues/needs, routing assistance, and any other capacity related concerns that arise as needed.
  • Provide quarterly and annual capacity forecasts.
  • Create and plan network optimizations efforts required to rearrange or groom traffic as it relates to capacity requirements.
  • Initiate requests for new equipment, facilities, or licenses when required.
  • Project Manage initiated capacity optimization projects, orders, and equipment requests.   
  • Work very closely with internal customers from Service Delivery, Engineering, IT, Operations, Sales, and Product Marketing and ensure capacity planning is represented during meetings and conference calls.
  • Achieve and maintain on-going technical and product proficiency related to capacity management.
  • Adhere to and recommend enhancements to standards, policies, and procedures to maintain and support capacity management. Constantly look for new ways to effectively manage and communicate capacity.
  • Perform additional duties or projects as assigned.

 

Qualifications

 

Scope:

Work under minimal supervision, individually and within a team environment.  Capacity Planners are responsible for maintaining capacity levels for equipment and facilities owned and operated by Integra. Provide reports reflecting capacity levels as well as forecasting upcoming needs by quarter and annual increments. This position requires a high level of knowledge on various pieces of telecommunications systems including Ethernet and TDM networks and devices. Position performs multiple tasks within a changing environment and requires a high degree of flexibility to organizational needs. Performs work in a semi-structured environment. Position requires extensive collaboration with all levels of employees, customers, and vendors.

  • Bachelor's Degree in related field; or equivalent combination of education and experience.
  • Minimum of 4 years’ experience in telecommunications. 
  • Experience and a strong understanding of Ethernet utilization and forecasting.
  • Experience in managing capacity across multiple hardware devices, facilities, and networks. Familiar with capacity management fundamentals and concepts.
  • Experience in forecasting and analyzing large quantities of data within multiple applications.
  • Experience and Familiarity with various types of equipment hardware and systems:  Infinera, Cienna, Fujitsu, Nortel,  Cisco, Metaswitch, DMS, 5E, Tellabs 5500 & 5320 DCS, Adtran TA5000, MX2820, ATI, Hatteras and various CPE devices, NetVanta, & Total Access, etc..
  • Familiarity with VOIP protocols, SIP signaling, NNI / ENNI, IP routing, Ethernet switching (including 802.11q, 802.11p, 802.3af), and packet tagging mechanisms.
  • Familiarity of hosted and cloud based applications and services.
  • Familiarity with managing software and hardware licenses.
  • Familiarity with fiber optics cable inventory including terminating devices.
  • Familiarity with customer premise, colocation, and central office scenarios such as cabling, space, architecture and other network interfaces.
  • Proficient in MS Office.
  • Familiar with analytic tools such as Tableau. Experience with SQL a plus.
  • Industry certifications such as Cisco CCNA, CCNP, MEF, PMP and Microsoft MCSE a plus.
  • Demonstrated professional customer-facing communication skills.
  • Ability to manage multiple tasks simultaneously and meet deadlines under pressure.
  • Personally accountable for achieving results.

 

Rewards

  • Competitive compensation
  • Excellent benefits including health, dental, vision, 401 (k), disability and life insurance
  • Fitness membership discounts
  • Generous paid time off policy including paid parental leave
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Technology we use

  • Engineering
  • Sales & Marketing
    • JavaLanguages
    • JavascriptLanguages
    • PythonLanguages
    • RubyLanguages
    • SqlLanguages
    • ApexLanguages
    • ReactLibraries
    • ReduxLibraries
    • AngularJSFrameworks
    • Node.jsFrameworks
    • Ruby on RailsFrameworks
    • Microsoft SQL ServerDatabases
    • OracleDatabases
    • PostgreSQLDatabases
    • SalesforceCRM

Location

Our Boulder campus is located in the 29th Street Mall where employees can benefit from access to restaurants, retail, fitness and more!

What are Zayo Perks + Benefits

Zayo Benefits Overview

Zayo Group is committed to providing our employees with a benefits program that is both comprehensive and competitive. Our benefits program offers health care, dental and vision coverage, as well as financial secruity to our employees and their families.

Culture
Volunteer in local community
Partners with Nonprofits
B Strong, Greenhouse Scholars, A Precious Child, AMP the Cause, There With Care, Boulder Parks and Rec, and many more....
Friends outside of work
Eat lunch together
Open door policy
Diversity
Someone's primary function is managing the company’s diversity and inclusion initiatives
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Flexible Spending Accounts (FSAs) enable you to put aside money for important expenses & help reduce your income taxes at the same time. Zayo employees can contribute up to $2,650 annually.
Disability Insurance
If you are out of work for an extended period or time due to a disabling injury or illness, disability insurance covers 60% of annual salary up to $5000 monthly maximum payout.
Dental Benefits
Dental exams can help you & your dentist detect problems in the early stages when treatment is simpler & costs are lower. Regular exams are an important part of maintaining your medical health.
Vision Benefits
The vision plan covers routine eye exams and also pays for all or a portion of the costs of glasses or contact lenses if you need them.
Health Insurance Benefits
Each person's health care needs are different. That's why our medical plan offers multiple options (3) so that you can choose the coverage level best-suited to your personal situation.
Life Insurance
Your family depends on your income for a comfortable lifestyle and for the resources necessary to make their dreams a reality! Zayo offers Basic Term Life and AD&D as well as supplemental insurance.
Wellness Programs
Team workouts
Do you love working out? So do we which is why Zayo offers access to group fitness sessions and company-sponsored events, such as the B Strong Ride.
Retirement & Stock Options Benefits
401(K)
Zayo Group offers a 401(k) plan through Fidelity. Eligible employees may join the plan as soon as administratively feasible after their date of hire and may contribute up to the IRS limit of $19,000.
401(K) Matching
Zayo matches 50% of employee contributions up to 4% with a cap at 2% match.
Child Care & Parental Leave Benefits
Generous Parental Leave
Zayo provide 12 weeks paid maternity leave, 2 weeks paid paternity leave, and 4 weeks paid adoptive/foster leave.
Vacation & Time Off Benefits
Generous PTO
Zayo employees receive between 0 and 25 days per year of paid time off based on years of service.
Paid Holidays
Perks & Discounts
Casual Dress
Commuter Benefits
Zayo Group offers the option to elect Commuter Benefits which helps you pay for public transportation and parking costs while commuting to and from work using pretax dollars.
Game Room
Our game room includes Ping Pong, Foosball, Shuffle Board, Video Games.
Happy Hours
Happy hours are hosted twice monthly and include alcoholic and non-alcoholic options.
Parking
Parking is available at Zayo offices.
Recreational Clubs
Love sports? So do we! We offer a variety of options to get involved with your co-workers outside of the office.
Fitness Subsidies
We strongly believe that there is nothing more important than the health and well-being of our employees and families. To promote health and fitness, Zayo has partnered with GymPass.
Professional Development Benefits
Tuition Reimbursement
The tuition reimbursement program provides an opportunity for Zayo employees to further their education and to apply to be reimbursed for eligible education expenses.
Lunch and learns
Zayo is committed to providing opportunities for employees to expand and grow their knowledge base through lunch and learn sessions.
Promote from within
Mentorship program
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