• Manage, develop and grow a high-performing team including curriculum developers.  

• Liaise with key stakeholders (Product Marketing, Partner and Internal Enablement teams) to ensure timely development of training content and an effective curriculum.  

• Partner with the Product Management team to ensure Curriculum Developers are aligned and resourced to support their vision.  

• Partner with the Learning Services team to ensure efficient development of engaging training content in multiple formats and modalities.  

• Manage the production, editing, and instructional design of all courses.  

• Define and execute content development strategy for multiple modalities, products and specific audiences.  

• Develop the vision and roadmap over multiple quarters of curriculum evolution, release and cadence. 

• Manage to industry standard development timeframes through top-notch project management, oversight and effective leadership techniques. 

• Design and implement methodology, policies, and procedures.  

• Continue to engage stakeholders and customer base to evolve the curriculum over time. 

• Research new training techniques and work with teams to make enhancements to existing training programs through industry involvement and engagement. 

• Work closely with the Learning Services Delivery team to gather their input and feedback on course materials, as well as supervise the curriculum development tasks of those members’ input. 

• As the organization grows and our internal processes change, work cross-functionally to determine evolving curriculum needs over time. 

• Determine the impact that our rapid internal growth and changing internal processes will likely have on our external curriculum as it evolves in the next 6 months, 12 months, 2 years, 3 years, etc. 

• Manage and work with members of the curriculum development team to improve existing competencies and develop new skill sets. 

• Conduct performance reviews and create staff development plans. 

• Work with external vendors for systems support, evaluation and scalability. 

• Develop reporting structure to show development lifecycle, input, output. 

• Consistently monitor and implement feedback on materials and improvement to courses. 

Minimum qualifications: 

• 5+ years of experience leading a curriculum development team and function within a revenue generating technical training SaaS business that is focused on delivering exceptional customer experiences 

• Outstanding collaboration and decision-making capability 

• Excellent leadership, analytical, quantitative reasoning, problem-solving, creativity and strategic skills  

• Proven results through data-driven monitoring and reporting 

• Exceptional project management skills across a dozen projects at a time 

• Ability to travel domestically and internationally up to 20% of the time 

• Excellent presence with effective verbal and written communication skills for interacting and collaborating with clients, vendors, staff, and internal business partners