Lease Auditor at Travelers Haven

| Greater Denver Area
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Job Title: Lease Auditor
Department: Transactions
Grow with Us
We’re not for everybody. We’re not for the faint of heart. We’re for the rich in spirit. Those that are passionate and have a hunger for excellence. Those that want to leave their mark on this world and are genuinely excited to be a part of something great.
We don’t hire for tenure or advanced degrees. We let them do what they're best at. We hire good people who are intelligent, ambitious, and have tremendous potential. And we promote on the same principles: if you excel in your role, you’ll move up. It’s that simple.
We love our team, and view them as extended family. We know how to work hard—and play hard. Centrally located in the Cherry Creek neighborhood, just outside of downtown Denver, our office offers westward views of the Rocky Mountains and easy access to a full-service gym, numerous grocery stores, and restaurants. We listen to our employees—and we fully understand that without them, we’d be nowhere.
If you’ve been searching for a place where you can make your ideas a reality, unleash your unbridled ambition, and grow with a likeminded talented team, we want to talk to you! The biggest benefit we offer may be tremendous opportunity—but of course, we have many benefits for our employees to enjoy.
Candidate Profile:
The Lease Auditor (LA) works directly with the Closing Coordinators and other Lease Auditors to collect, review, and sign all paperwork required by landlords and apartment complexes. They also assist the team with the daily workload, ensuring all work is completed on time and correctly. They can answer questions asked by Lease Auditors and are able to guide them towards a resolution when issues/ special situations arise. They also make sure payments are issued on time and can answer questions related to FedEx.
The Responsibilities:
  • Review, confirm, and sign all lease paperwork, including applications, addendums, renewal offers, and welcome letters.
  • Manage multiple inboxes and send and receive hundreds of emails daily.
  • Communicate with various internal departments regarding inconsistencies in lease details, necessary changes in system data, and payments.
  • Create payment schedules and issue payments via FedEx or using a credit card.
  • Reach out to FedEx when a shipment is delayed or sent to an incorrect address.
  • Follow up with Closing Coordinators regarding missing leases and guide team towards accomplishing goals.
Required Skills
  • Professional communication using both phone and email
  • Highly motivated and metrics performance driven
  • Problem solving and issue resolution
  • Daily use of Outlook and the internet
  • Ability to multi-task
  • Attention to detail
  • Strong sense of urgency
  • Knowledge needed to use printers, scanners, and other office equipment
  • Leadership skills
  • Desire to grow and learn more about housing industry
Education and Experience Skills
  • Minimum associates degree or equivariant
  • Minimum 2 years professional office experience
  • There is no travel required for this position
The Usual Suspects:
  • Medical, dental, supplemental, & vision Insurance
  • 401k Plan
  • Paid Holidays
  • PTO
  • Paid Sick Time
  • Unpaid flex time
  • Paid parking
Additional Perks:
  • Employer subsidized phone plans
  • Free organic fruit, snacks, and beverages
  • Paid volunteer opportunities
  • Deeply discounted hotel rates
  • Craft brews and ciders on tap
  • Free monthly massages
EEO Statement
We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, marital status, family status, pregnancy, or other legally protected status (collectively, protected statuses). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.
The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Job duties and responsibilities are subject to change based on changing business needs and conditions.
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Technology we use

  • Engineering
    • JavascriptLanguages
    • RubyLanguages
    • jQueryLibraries
    • ReactLibraries
    • ReduxLibraries
    • AngularJSFrameworks
    • Ruby on RailsFrameworks


We have a beautiful view of the Rocky Mountains in the heart of the Cherry Creek/Glendale neighborhood close to many trendy restaurants and bars.

An Insider's view of Travelers Haven

How would you describe the company’s work-life balance?

From the moment I arrived at Travelers Haven I have always felt a strong emphasis from our leadership team on creating an environment and culture that allows for a healthy work-life balance. Through team outings, massage and smoothie days as an employee you understand that there is a concerted effort to show appreciation for the work we do.


Sr. A/R Specialist

What kinds of technical challenges do you and your team face?

Our engineering team is constantly working through challenges to make processes better for users. We balance adding new features with keeping technologies up to date. For instance, in the last year we added Cypress automated testing to our frontend codebase. We started with testing a new feature that makes our response to customer requests quicker.


Software Engineer

How has your career grown since starting at the company?

Since starting at Travelers Haven, my career has grown rapidly. After my first 7 months I was promoted to a Senior Territory Manager, 3 months later I was promoted to Team Lead of Territory Management. My favorite value that TH preaches is “Grow Or Die” because if you embody this value, it will hold true. There is so much opportunity for growth!


Team Lead of Territory Management

How do your team's ideas influence the company's direction?

Being a part of the client experience team is a unique spot to be in as we hear and see what our guest’s feel. We can take pain points and strengths to develop new ideas and drive change within Travelers Haven. If we see any reoccurring themes, we make sure to share the themes company-wide to create a better guest experience. In the past year, we h


Senior Manager of Client Services/Dog Mom/Book Lover/Hiker

How do you collaborate with other teams in the company?

I could never be as efficient and effective without our team- through delegation and communication we make sure every facet of the client’s stay is as seamless as possible. Whether it’s coordinating deadlines or brainstorming on issue prevention, we’re always in constant communication.


Senior Client Account Manager

What are Travelers Haven Perks + Benefits

Travelers Haven Benefits Overview

Unlimited vacation
Paid sick leave
Paid holidays
Medical, dental, vision & supplemental insurance
401k plan
Unpaid flex time
Life Insurance
On-site gym
Employee Assistance Program
Deeply discounted hotel rates
Regular team-building events and outings
Craft brews and ciders on tap
Arcade games, golf simulator, and more
Collaborative workspaces with adjustable sit-stand desks
Breathtaking views of the Rocky Mountains and Downtown Denver
Employer-subsidized phone plans
Company Paid Parking

Volunteer in local community
Friends outside of work
Eat lunch together
Daily stand up
Open door policy
Open office floor plan
Health Insurance & Wellness Benefits
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Onsite Gym
Team workouts
Retirement & Stock Options Benefits
Child Care & Parental Leave Benefits
Generous Parental Leave
We provide up to 9 weeks of parental leave for the primary caretaker. Acme Co. also provides 2 weeks of leave for the secondary caretaker.
Family Medical Leave
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Employees receive 40 hours per year of paid sick leave.
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Game Room
Stocked Kitchen
Happy Hours
Fitness Subsidies
Free 24 Hour Fitness Membership for employee. Discounted membership for family members.
Professional Development Benefits
Job Training & Conferences
Lunch and learns
Promote from within

Additional Perks + Benefits

Deeply discounted hotel rates. Some of the best parties you've ever been to. Regular team building events and outings. Craft brews and ciders on tap. Ping pong, arcade games, shuffle board and more. Collaborative workspaces with views of the Rockies. Free monthly massages. Paid gym membership. Employer subsidized phone plans.

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