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Lease Auditor

| Greater Denver Area
Job Title: Lease Auditor
Department: Transactions
 
Grow with Us
 
We’re not for everybody. We’re not for the faint of heart. We’re for the rich in spirit. Those that are passionate and have a hunger for excellence. Those that want to leave their mark on this world and are genuinely excited to be a part of something great.
 
We don’t hire for tenure or advanced degrees. We let them do what they're best at. We hire good people who are intelligent, ambitious, and have tremendous potential. And we promote on the same principles: if you excel in your role, you’ll move up. It’s that simple.
 
We love our team, and view them as extended family. We know how to work hard—and play hard. Centrally located in the Cherry Creek neighborhood, just outside of downtown Denver, our office offers westward views of the Rocky Mountains and easy access to a full-service gym, numerous grocery stores, and restaurants. We listen to our employees—and we fully understand that without them, we’d be nowhere.
 
If you’ve been searching for a place where you can make your ideas a reality, unleash your unbridled ambition, and grow with a likeminded talented team, we want to talk to you! The biggest benefit we offer may be tremendous opportunity—but of course, we have many benefits for our employees to enjoy.
 
Candidate Profile:
The Lease Auditor (LA) works directly with the Closing Coordinators and other Lease Auditors to collect, review, and sign all paperwork required by landlords and apartment complexes. They also assist the team with the daily workload, ensuring all work is completed on time and correctly. They can answer questions asked by Lease Auditors and are able to guide them towards a resolution when issues/ special situations arise. They also make sure payments are issued on time and can answer questions related to FedEx.
 
The Responsibilities:
  • Review, confirm, and sign all lease paperwork, including applications, addendums, renewal offers, and welcome letters.
  • Manage multiple inboxes and send and receive hundreds of emails daily.
  • Communicate with various internal departments regarding inconsistencies in lease details, necessary changes in system data, and payments.
  • Create payment schedules and issue payments via FedEx or using a credit card.
  • Reach out to FedEx when a shipment is delayed or sent to an incorrect address.
  • Follow up with Closing Coordinators regarding missing leases and guide team towards accomplishing goals.
 
Required Skills
  • Professional communication using both phone and email
  • Highly motivated and metrics performance driven
  • Problem solving and issue resolution
  • Daily use of Outlook and the internet
  • Ability to multi-task
  • Attention to detail
  • Strong sense of urgency
  • Knowledge needed to use printers, scanners, and other office equipment
  • Leadership skills
  • Desire to grow and learn more about housing industry
 
Education and Experience Skills
  • Minimum associates degree or equivariant
  • Minimum 2 years professional office experience
 
Travel
  • There is no travel required for this position
 
The Usual Suspects:
  • Medical, dental, supplemental, & vision Insurance
  • 401k Plan
  • Paid Holidays
  • PTO
  • Paid Sick Time
  • Unpaid flex time
  • Paid parking
 
Additional Perks:
  • Employer subsidized phone plans
  • Free organic fruit, snacks, and beverages
  • Paid volunteer opportunities
  • Deeply discounted hotel rates
  • Craft brews and ciders on tap
  • Free monthly massages
 
EEO Statement
We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, marital status, family status, pregnancy, or other legally protected status (collectively, protected statuses). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.
Disclaimer
The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Job duties and responsibilities are subject to change based on changing business needs and conditions.
 
 
Read Full Job Description

Technology we use

  • Engineering
    • JavascriptLanguages
    • RubyLanguages
    • AngularJSFrameworks
    • Ruby on RailsFrameworks

Location

We have a beautiful view of the Rocky Mountains in the heart of the Cherry Creek/Glendale neighborhood close to many trendy restaurants and bars.

An Insider's view of Travelers Haven

How would you describe the company’s work-life balance?

"My work-life balance is the ability to be passionate about both work and life away from work. My purest source of passion is derived from providing for and spending time with my daughter. I am fortunate to love my work, be part of a company that values family, and find joy working with my colleagues."

Dan

VP of Strategic Relations

What projects are you most excited about?

“We’re encouraged to take on as much ownership and responsibility as we can handle, so we’re able to continuously improve and acquire new skills,” she said. “I’m currently working on a project to automate some manual processes, which should make some of my coworkers’ jobs a lot easier, and that’s the most rewarding thing to me.”

Kirstie

Software Engineer

What are some things you learned at the company?

The most impactful lesson has been time management. Sales can be overwhelming at times, so having a good system and structured schedule has proved to be extremely beneficial. Travelers Haven also allows their employees to work together to volunteer and contribute to those in need on a larger scale.

Rick

Sales Associate

How do you empower your team to be more creative?

As a leader, I want to always provide my team with clear direction but I never want to stifle creativity. So while I may tell them what I need done, I will never tell them how to do it because everyone operates differently and those different methods is what set us apart from other companies.

Arielle

Director of Operations

How do you collaborate with other teams in the company?

I could never be as efficient and effective without our team- through delegation and communication we make sure every facet of the client’s stay is as seamless as possible. Whether it’s coordinating deadlines or brainstorming on issue prevention, we’re always in constant communication.

Lana

Senior Client Account Manager

What are Travelers Haven Perks + Benefits

Health Insurance & Wellness Benefits
Dental Benefits
Vision Benefits
Health Insurance Benefits
Onsite Gym
Retirement & Stock Options Benefits
401(K)
Child Care & Parental Leave Benefits
Generous Parental Leave
Vacation & Time Off Benefits
Generous PTO
Paid Volunteer Time
Perks & Discounts
Beer on Tap
Casual Dress
Company Outings
Game Room
Stocked Kitchen
Happy Hours
Parking
Professional Development Benefits
Job Training & Conferences

Additional Perks + Benefits

Deeply discounted hotel rates. Some of the best parties you've ever been to. Regular team building events and outings. Craft brews and ciders on tap. Ping pong, arcade games, shuffle board and more. Collaborative workspaces with views of the Rockies. Free monthly massages. Paid gym membership. Employer subsidized phone plans.

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