IT Systems Engineer II at LogRhythm

| Greater Boulder Area
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Systems Engineer

About us;

LogRhythm, a Thoma Bravo company is a world leader in NextGen SIEM, empowering thousands of enterprises on six continents to successfully reduce cyber and operational risk by rapidly detecting, responding to and neutralizing damaging cyberthreats. LogRhythm’s technology serves as the foundation for the world’s most modern enterprise security operations centers (SOCs), helping customers measurably secure their cloud, physical, and virtual infrastructures for both IT and OT environments. Built for security professionals by security professionals, the LogRhythm NextGen SIEM Platform has won countless customer and industry accolades.

Who we are looking for;

LogRhythm is seeking an experienced Microsoft & Systems Engineer to join our Enterprise Systems Operations Group in Boulder Colorado. You will have the opportunity to bring practical knowledge and delivery excellence to help LogRhythm Global IT build, expand, optimize, and maintain collaboration platforms. In this role, you will maintain the operational effectiveness of all Microsoft O365 services including SharePoint, OneDrive, Teams, Stream, Exchange, Active Directory on-premise and Azure, and integration tools (Mio). You will have a proven track record of leveraging and growing your expertise while introducing and embracing new technologies that will assist LogRhythm in bringing new products and services to the market.

We are looking for someone ready to work in a fast-paced, global enterprise, and who enjoys ensuring the delivery of world-class customer service. 

Here’s an overview of the responsibilities & challenges ahead:

  • Work within the Global IT team to build and maintain on-premise, global, and cloud collaboration environments capable of scaling with demand
  • Collaborate with infrastructure team members, technology customers, and partners to optimize an operational toolset including capability and capacity trending to ensure service availability
  • Team with infrastructure staff members to assess the current state of collaboration services, gather requirements, complete gap/SWOT analysis, deliver proof of concepts, and production platform implementations
  • Develop strategic lifecycles, governance, monitoring, reporting, metrics, continuous improvement, gap analysis, and roadmaps for enterprise content, collaboration, file storage, and intranet services
  • With team support and escalation, ticket and change management rotation for infrastructure issues, requests, and changes including broader Windows, virtualization, and networking
  • Participate in the 24x7 On-Call rotation
  • Strong customer service focus and ability to prioritize and quickly resolve issues with great attention to detail
  • Problem-solving and critical thinking skills to define issues in practical terms, analyze critically, deliver solutions and follow through to resolution
  • Ability to work well with all levels of the organization and those with varying technical knowledge
  • Knowledge of best in class collaboration, IT best practices, IT operations and ITIL application in an always-up, always-available environment
  • In-depth knowledge of content management/sharing and administration including SharePoint, OneDrive, Box, and Confluence platforms
  • Ability to leverage integration platforms and technologies including Mio, Windows Server, Intune, SCCM, Power BI, and Public Cloud offerings such as AWS, GCP, and Azure

Required Skills:

  • Bachelor’s degree in Computer Science or Information Technology preferred or equivalent experience
  • 3+ years of demonstrated experience designing, implementing and managing enterprise content sharing and management platforms such as OneDrive, SharePoint online, Box, and Confluence
  • 2+ years of demonstrated expertise administering Active Directory, Microsoft O365, Microsoft licensing (EA, MPN, and MSDN audit, rightsizing and true-up), Power BI, Windows file servers, Mac, Windows, and mobile devices
  • Seasoned team player with exceptional oral and written communication skills with the ability to collaborate, influence and build partnerships across the organization
  • Accustomed to working in a fast-paced environment, with tight deadlines, and successfully tracking to agreed project deliverables
  • Ability to learn quickly and incorporate new knowledge, technology, and methods in a rapidly evolving landscape

Workplace equality & inclusion are not just words or topics for LogRhythm, they are part of our core values, beliefs, and integral to our company culture. We hire the best of the best and do not discriminate based on race, gender, age, religion, sexual orientation, identity, or other personal factors. LogRhythm was built on the principals of innovation, dedication, creativity, and commitment. It is through these key areas we were able to grow as an equal and inclusive workplace, one where our employees feel respected and safe in.

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Location

4780 Pearl East Circle, Boulder, CO 80301

What are LogRhythm Perks + Benefits

Culture
Volunteer in local community
Our employees participate in a number of volunteer activities every year, such as the Pedal 4 Possible charity bike ride and Boulder Open Space cleanups.
Partners with Nonprofits
Every year, we run donation drives for Coats for Colorado and Community Food Share. We also participate in a number of other activities organized by our Logiving committee.
Friends outside of work
Eat lunch together
Intracompany committees
To support our community, LogRhythm created Logiving, a committee of LogRhythm employees across the company dedicated to giving back. To read about their work, visit logrhythm.com/about/logiving/
Daily stand up
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
LogRhythm employees can contribute up to $2700 annually to their FSA for the 2019-2020 plan year.
Disability Insurance
Disability insurance covers 60% of base weekly pay for short-term disability insurance and 60% of base monthly pay for long-term disability insurance.
Dental Benefits
Vision Benefits
Health Insurance Benefits
LogRhythm provides health insurance benefits.
Life Insurance
Life insurance is offered in $10,000 increments up to $1,000,000 or up to six times annual salary, whichever is less.
Pet Insurance
LogRhythm provides access to pet insurance.
Wellness Programs
LogRhythm's health and wellness programs include the bi-annual Biggest Logger competition and corporate discounts to certain fitness clubs.
Onsite Gym
Team workouts
LogRhythm's fitness offerings include an on-site gym, yoga classes, and the bi-annual Biggest Logger competition.
Retirement & Stock Options Benefits
401(K)
Performance Bonus
Match charitable contributions
Child Care & Parental Leave Benefits
Generous Parental Leave
LogRhythm provides up to 8 weeks of parental leave (and 12 weeks of FMLA) for the primary caretaker and the secondary caretaker.
Flexible Work Schedule
LogRhythm provides employees with a flexible work schedule, including flexible start and end times.
Remote Work Program
Our remote work program includes full-time remote work for specific positions, as well as the ability for on-site employees to work remotely as needed.
Family Medical Leave
Employees who have been with the company for 12 months are eligible for 12 weeks of family medical leave.
Company sponsored family events
LogRhythm offers multiple family-oriented events every year, including Logtoberfest, Bring Your Child to Work Day, and Bring Your Dog to Work Day (DogRhythm).
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Holidays
Paid Sick Days
LogRhythm offers paid sick days.
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Company outings at LogRhythm include Logtoberfest and summer happy hours.
Game Room
Stocked Kitchen
LogRhythm has fully stocked kitchens, including unlimited coffee, tea, soda, and sparkling water. There are also vending machines in each building.
Some Meals Provided
Happy Hours
Happy hours are hosted on occasion .
Parking
LogRhythm offers employees free on-site parking.
Pet Friendly
LogRhythm participates annually in Bring Your Dog to Work Day.
Recreational Clubs
LogRhythm sponsors office sports leagues, including softball and hockey.
Fitness Subsidies
Professional Development Benefits
Job Training & Conferences
LogRhythm encourages professional development, including by offering opportunities for on-site and virtual training.
Diversity Program
Lunch and learns
LogRhythm hosts lunch and learn meetings for employees throughout the company.
Cross functional training encouraged
Promote from within
Mentorship program
Our mentorship program includes leadership mentoring.
Online course subscriptions available

Additional Perks + Benefits

Flexible Paid Time Off, Birthdays required off. Free Food Fridays. Yoga and Meditation Classes. Foosball, Ping Pong and Arcade Games.

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