Integration Specialist
Are you looking to break into tech, software, or project management? Granicus is the leading technology and service provider that empowers government organizations to create seamless digital experiences for the people they serve, and we are hiring! By offering the industry's leading cloud-based solutions for communications, content management, meeting and agenda management, and digital services to over 4,000 public sector organizations, Granicus helps turn government missions into quantifiable realities. Come see the impactful work we've done on communities across the country (and world!): https://granicus.com/success-stories/
Granicus is seeking a Platform Integration Specialist to manage standalone cross-product integration projects for clients and supporting implementation peers on larger more complex client engagements. Platform Integration Specialists work with our public sector clients and the broader Implementation Services project team to ensure they are maximizing their use of the Granicus SaaS platform. Product knowledge across several product families, attention to detail, versatility, and enthusiasm for client success are cornerstones for this role. Candidates should bring a consultative and inquisitive approach, be comfortable with navigating and building new processes at high velocity and follow a "whatever it takes" attitude to ensure client success.
What You'll Do
1. Manage multiple Granicus integration projects on schedule and with high quality from kick-off to launch
2. Maintain projects to include status, issues, and opportunities for assigned integrations
3. Support Implementation Services team on new and existing client configurations
4. Advocate and evangelize "best practices" to ensure long term success and value for Grancius clients and their use of the Granicus Platform
5. Facilitate trainings and various "working sessions" for internal and external administrators
6. Partner cross-delivery team and outside services to ensure integration success
7. Build skillset quickly and demonstrate confidence in front of clients
8. Develop, improve, and organize processes and documentation as needs evolve
Who You Are
· Passion for public sector success
· Keen attention to detail and accuracy – in thinking and execution
· Excitement for managing multiple simultaneous projects in a fast paced environment
· World-class problem-solving skills
· Excellent written and verbal communication skills
· Familiarity with any combination of networking, 508 compliance, PHP, WordPress, JavaScript/J-Query, SMS, RSS, CMS, APIs, Analytics and Online training solutions a plus
· BA/BS Degree or equivalent experience
Come learn more about working at Granicus on our website: https://granicus.com/careers/
*starting rate may vary by experience and/or location
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[Granicus is subject to the Executive Order requiring employees of federal contractors to be fully vaccinated for COVID-19.]