IAM Systems Administrator
Description Continued growth at FirstBank and technical advancements have contributed to Information Technology's expansions that are paving the way for additional improvements that will benefit the customers and employees. We are seeking a curious individual who is passionate about technology and possess strong attention to detail to join the Core Infrastructure team. The growing IT staff works in a highly collaborative environment with a strong focus to continue to support FirstBank's commitment to our customers and employees.
Responsible for support of critical Identity and Access Management applications in our 24x7 enterprise environment. The administrator will troubleshoot application performance issues and coordinate resolution with internal technical resources and with vendors. Daily duties will include support of Active Directory, LDAP, DNS, PKI, and other access/authorization systems including troubleshooting, ongoing maintenance, and upgrades of these systems as well as support for other core applications. Participation in an on-call rotation is required as well as after-hours work as needed for system implementations, outages, or upgrades.
As a Denver Post Top Workplaces award winner seven years in a row (2012-2018), FirstBank provides many great benefits for being a part of our family. From competitive salaries, employer-contributed retirement and health plans, some reduced fee banking services, paid time off, employer paid basic life insurance, short-term and long term disability policies, to holiday parties and more, you will be appreciated and made to feel at home at FirstBank.
FirstBank provides a high-paced work environment with different projects landing on your desk routinely. From building the back-end of new products, improving current products and designing internal systems, to managing our security systems, maintaining and improving infrastructure and much more, no week is the same. This is a challenging position that comes with great rewards.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Ability to administer and troubleshoot an enterprise Identity and Access Management environment using various directory technologies including Active Directory, Azure Active Directory, LDAP, and Amazon Web Services IAM
Experience with Group Policy configuration, deployment, troubleshooting, and performance optimization
Strong knowledge of both public and private certificate authority infrastructures
Strong knowledge of public and private DNS infrastructures
Proficiency in the automation of repetitive tasks; creates and implements scripts that allow IT teams to operate more efficiently
Strong knowledge of software, such as enterprise versions of Windows and Linux operating systems; ability to troubleshoot core services such as authentication, application performance, automation, and 3rd party file transfers
Participate in the evaluation and implementation projects involving existing and new technical solutions
Communicate with management and business units on the status of projects
Implement the infrastructure for new solutions following procedures listed in the Infrastructure Department Policies and Procedures manual as well as the Information Protection Policy
Collaborate with other IT staff to prepare the infrastructure for the implementation of the solution; work with the vendor to install and configure the solution
Follow change control procedures during new implementations and changes to existing systems
Collaborate with the Security team to resolve findings from various audits
Include documentation as an integral part of every project
Provide implementation and escalation support of Windows and Linux servers for Technical Support and other Technology teams
Monitor the capacity and performance of the server infrastructure and make recommendations for increasing capacity and replacing the systems as necessary
Maintain knowledge of current and developing technologies, recommend evaluation of emerging technologies that would benefit the Infrastructure
Perform other duties and projects as assigned
Understand and comply with all provisions of the Safety in the Workplace policy
Requirements MINIMUM QUALIFICATIONS OF POSITION:
•Typically requires a bachelor's degree in related field and a minimum of 2 years of related experience. A combination of post-high school education, job related certification and related experience equivalent to 5 years may be considered in lieu of minimum requirements.
PREFERRED QUALIFICATIONS OF POSITION:
•Bachelor’s Degree in Computer Science or other technical field
KNOWLEDGE AND SKILLS:
Strong organizational skills; ability to balance responsibilities of multiple projects while meeting agreed upon objectives
Strong technical problem-solving skills
Strong customer service skills
Strong knowledge of Active Directory including DNS, Group Policy, and PKI infrastructures
Strong knowledge of Windows workstation and server operating systems; basic knowledge of Linux server operating systems
Strong knowledge of LAN protocols and technologies, such as TCP/IP and Ethernet; ability to troubleshoot network services such as DNS, FTP and HTTP
Strong knowledge of virtual networks and controlling access between virtual networks; ability to troubleshoot server to server communication problems between secure networks
Strong knowledge of LAN hardware, such as servers, switches, and storage systems; ability to learn new systems and integrate them into the Infrastructure
Strong knowledge of enterprise versions of Windows and Linux operating systems
Ability to create, implement and maintain information security standards at the operating system and application levels
Ability to implement highly available solutions; implement server clusters using various clustering technologies and server farms using load balancers
Ability to integrate and troubleshoot various directory technologies such as Active Directory and LDAP
Good understanding of communication/data encryption technologies, web applications, and Relational Database Systems
Good working knowledge of data communication topologies and protocols
WORKING CONDITIONS AND PHYSICAL REQUIREMENTS:
Work is performed in an office environment with moderate noise levels and light to heavy traffic. An individual in this position:
• Frequently remains stationary throughout a typical business day
• Frequently operates a computer and other office machinery, such as a calculator, copy machine, and computer printer
• Occasionally moves about inside the office to access file cabinets, office machinery, and other rooms
• Occasionally positions self to access drawers and shelves of various heights
• Frequently reaches for and handles paperwork and files
• Constantly communicates with customers, coworkers, and management in-person and on the phone
• Must be able to exchange accurate information
Work Hours May Include Saturdays
Part Time No
FirstBank is an EOE/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, veteran status, or any other applicable status protected by state or local law.
Please view Equal Employment Opportunity Posters provided by OFCCP hereat http://www.dol.gov/ofccp/regs/compliance/posters/ofccpost.htm .
FirstBank will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with FirstBank’s legal duty to furnish information. 41 CFR 60-I.35(c)