Director of Operations, Sales Compensation Design and Strategy at RingCentral
Want to change the way work…works? This is your moment.
RingCentral Glip integrates messaging with video to make conversation, collaboration and connection more meaningful than ever, no matter where or how people want to work.
The RingCentral Sales team does more than close deals. We build, grow and nurture relationships—from small businesses to global enterprises. We’ve become the #1 global cloud-based communications provider because we’re not just selling—we’re changing the nature of communications. That’s why RingCentral is the largest and fastest-growing pure-play provider in our space, with a market capitalization of over $25 billion, 30%+ annual growth and a $1 billion annual revenue run-rate. It’s an atmosphere of unlimited opportunity, where you’ll be supported by massive resources, unmatched training and a diverse, dynamic culture that’s built for winning, together.
We’re as proud of our working environment as we are of our market success. You’ll find all the training, opportunity and resources you could ever want here - with all the work/life benefits you expect, and none of the micromanagement. RingCentral regularly brings home Best Place To Work awards from locations all over the world, and outstanding company ratings on Glassdoor and Comparably!
RingCentral surrounds you with world-class technology and talent, in a people-first environment built from the ground up to help you do the best work of your career. We’re not just changing the nature of communication and teamwork. We’re winning, together.
The Director, Sales Compensation Design and Strategy is a critical role in our Sales Operations organization and solely responsible for the sales compensation process end to end across all sales functions. It will report to the AVP of Sales Operations and within the broader Digital Operations organization. This position will be responsible for managing the compensation plan design, policies, documentation, and distribution of incentive plans for all variable incentive plan participants across RingCentral including Direct, Channel, and Service Provider. This position will ensure consistency on processes, policies, and legal compliance. This position will also over-see the sales quota setting process across all our sales segments, channels, and levels to ensure fair and equitable opportunity across the organization.
Develop and manage all compensation plans across all the sales segments
Ensure reasonableness of target incentives and commission rates for as well as compliance with our policies.
Ensure incentive and commissions calculations comply with the plans
Manage and provide operational and strategic input to the Incentive Compensation Senior Stakeholders on systems and processes improvement recommendations: systems functionality, implementation process, and overall implementation compliance. Provide input to guide Incentive Compensation to improve sales productivity results
Drive issue resolution process for responding to escalated issues and questions concerning incentive plan design/metric and policies
Responsible for ensuring SOX processes and audits are complete and reviewed.
Develop and implement Compensation Policies working with Sr. Sales Leadership, Legal, HR, Finance and Sales Operations.
Collaborate extensively with Finance, Sales Operations, Human Resources, and Sales.
Support integration of incentive compensation programs following potential M & A activities.
Manage development and distribution of training, presentation, and other materials for compensation program roll-outs.
Lead other strategic projects beyond sales compensation and quota, focused on improving sales operations, productivity and growth
7-10 years of equivalent experience, sales compensation and or finance. Must have High Tech industry and preferably SaaS experience.
Experience in Compensation design, development, and administration across various sales segments, channels, and organizational levels (Reps, Managers, Directors, VP’s etc.)
Professional with strong organizational, communication, and technical skills
Ability to communicate effectively with internal and external customers of all levels
Ability to manage programs and processes globally
Experience identifying areas for process improvement and driving solutions
Advanced analytical and problem solving skills
Management experience required
Advanced time management skills including ability to handle multiple projects with aggressive deadlines
Advanced Microsoft Excel skills
Experience with incentive compensation automation tools, Xactly or Anaplan knowledge a big plus
Bachelor’s degree required, Master’s preferred
RingCentral is the worldwide leader in cloud-based communications. Our software communications platform delivers phone, group chat, mobile communications, video calls, videoconference, contact center and AI-driven digital engagement. It’s a powerful, global presence that allows businesses to communicate anywhere, anytime with anyone.
RingCentral is headquartered in Belmont, California and has offices around the world.
If you are hired in Colorado, the compensation range for this position is between $152,000 and $228,000 for full-time employees, in addition to eligibility for variable pay, equity, and benefits. Benefits may include, but are not limited to, health and wellness, 401k, ESPP, vacation, parental leave, and more! The salary may vary depending on your location, skills, and experience.
RingCentral is an equal opportunity employer that truly values diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.