Cloud Automation Analyst
Job Details
Description
Responsible for the creation and maintenance of automation code in support of critical Windows and Linux based systems and business applications in our 24x7 enterprise environment. Participate in all aspects of the planning, design, implementation and maintenance of IT and business systems in a virtualized environment. Analyze customer requirements to provide highly available, secure solutions to meet service level objectives. Participate in on-call rotation and after-hours work as required by system implementations, outages or upgrades.
As a Denver Post Top Workplaces award winner nine years in a row (2012-2020), FirstBank provides many great benefits for being a part of our family. This is a challenging position that comes with great rewards. #DCE
Essential Duties and Responsibilities:
- Participate in the evaluation and implementation projects involving existing and new technical solutions
- Communicate with management and business units on the status of projects
- Develop code to support infrastructure for new solutions following procedures listed in the Infrastructure Department Policies and Procedures manual as well as the Information Protection Policy
- Collaborate with other IT staff to prepare the infrastructure for the implementation of the solution; work with the vendor to install and configure the solution
- Follow change control procedures during new implementations and changes to existing systems
- Collaborate with the Security team to resolve findings from various audits
- Include documentation as an integral part of every project
- Support of internally developed and packaged applications systems, perform ongoing maintenance, troubleshooting, and upgrades of these systems as well as managing the promotion of code and configuration changes through different environments
- Provide implementation and escalation support of automation for Technical Support and other Technology teams
- Monitor the performance of scripts within the server infrastructure and make recommendations for enhancement and optimization as necessary
- Maintain knowledge of current and developing technologies, recommend evaluation of emerging technologies that would benefit the Infrastructure
- Perform other duties and projects as assigned
- Understand and comply with all provisions of the Safety in the Workplace policy
Minimum Qualifications of Position:
- Typically requires a bachelor's degree in related field and a minimum of 2 years of related experience. A combination of post-high school education, job related certification and related experience equivalent to 5 years may be considered in lieu of minimum requirements.
Preferred Qualifications of Position:
- Bachelor’s Degree in Computer Science or other technical field
Knowledge and Skills:
- Strong organizational skills; ability to balance responsibilities of multiple projects while meeting agreed upon objectives
- In-depth technical problem-solving skills
- Strong customer service skills
- Strong understanding of LAN protocols and technologies, such as TCP/IP and Ethernet; ability to troubleshoot network services such as DNS, FTP and HTTP
- Strong understanding of virtual networks and controlling access between virtual networks; ability to troubleshoot server to server communication problems between secure networks
- Familiarity with AWS automation technologies as well as Infrastructure as Code best practices
- Strong understanding of enterprise versions of Windows and Linux operating systems
- Ability to create, implement and maintain information security standards at the operating system and application levels
- Ability to create new automation for existing manual tasks and update existing automation processes using a variety of automation technologies such as Ansible, Ansible Tower, Python, Powershell, Bash, Terraform, CloudFormation, AWS Lambda.
- Ability to use source control technologies for version control such as GitHub and Artifactory.
- Good understanding of communication/data encryption technologies, web applications, and Relational Database Systems
- Good working knowledge of data communication topologies and protocols
Working Conditions and Physical Requirements:
Work is performed in an office environment with moderate noise levels and light to heavy traffic. An individual in this position:
- Frequently remains stationary throughout a typical business day
- Frequently operates a computer and other office machinery, such as a calculator, copy machine, and computer printer
- Occasionally moves about inside the office to access file cabinets, office machinery, and other rooms
- Occasionally positions self to access drawers and shelves of various heights
- Frequently reaches for and handles paperwork and files
- Constantly communicates with customers, coworkers, and management in-person and on the phone
- Must be able to exchange accurate information
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)