Oh Snap!
This job is no longer active - but you can still view the details below.

Quality Assurance and Product Support Intern

| Greater Boulder Area

Company Description

Zayo Group Holdings, Inc. (NYSE: ZAYO) provides communications infrastructure solutions, including fiber and bandwidth connectivity, colocation and cloud infrastructure to the world’s leading businesses. Customers include wireless and wireline carriers, media and content companies, cloud providers, finance and professional services and other large enterprises. Zayo provides customers with flexible solutions and self-service through Tranzact, an innovative online platform for managing and purchasing bandwidth.

Eligibility

The Zayo internship program is open to graduating seniors and current students. All internships are paid, full-time work experiences. All internships are from June 3* - August 9, 2019 (*start date flexible to academic obligations).

Position Description

The Quality Assurance and Production Support (QA/PS) Intern will be responsible for analyzing current QA processes to identify and implement process improvements by testing Tranzact (Quote-to-Cash/Customer Portal) applications including researching, documentation, reporting, analysis, and identifying processes improvements that ensures an effortless development experience and set or adhere to standards for best practices. The QA/PS will also work with the Tranzact Project Manager to understand Tranzact roadmap and priorities.

Responsibilities

  • Assist in testing of applications in Pre-Production and Production ensuring code / UI adheres to the provided requirements

  • Test software via UI and Scripts. Log and Track defects found during testing.

  • Assist with integration, regression, and various other testing

  • Identify test requirements from specifications, map test case requirements and design test

  • coverage plan.

  • Identify and recommend changes to increase effectiveness and quality of application

  • Communicate with Users / Business / Technical teams to address bugs / data integrity

  • User Acceptance testing plan created and attached prior to beginning UAT phase of project

Qualifications

  • Studying/degree in Computer Information Systems, Software Development, Computer Science, or related

  • Basic knowledge of software design and development; strong analytical abilities

  • NodeJS, SQL, SOQL

  • Ability to read technical requirements

  • Strong communication skills, able to communicate with stakeholders of all backgrounds (IT, Business, etc.)

  • Ability to provide logical guidance in a fast paced and quickly changing environment

  • A self-starter and motivated learner

Learning Outcomes

  • Gain a deep understanding of application process and flows with practical experience in Quality Assurance with hands-on testing and involvement in weekly deployments and an enhanced understanding of the Life cycle of Code

  • Enhanced ability to triage production issues and identify data/code issues

  • Develop communication, planning, and organization skills with high-level project management and data/reporting visibility

  • Gain knowledge on production and support, industry experience, an education in telecom, and understanding of Zayo’s foundational role in broadband

  • Strengthen critical thinking, problem solving, and communication skills

  • Gain an expertise understanding of Salesforce

  • Exposure to a variety of networking opportunities

Rewards

  • Excellent benefits including 401 (k) and medical for interns

  • Fitness membership discounts

  • Internships are full-time (40 hours/week), paid positions with many converting into full-time/part-time employment pending a successful internship.

Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.

Read Full Job Description

Technology we use

  • Engineering
  • Sales & Marketing
    • JavaLanguages
    • JavascriptLanguages
    • PythonLanguages
    • RubyLanguages
    • SqlLanguages
    • ApexLanguages
    • ReactLibraries
    • ReduxLibraries
    • AngularJSFrameworks
    • Node.jsFrameworks
    • Ruby on RailsFrameworks
    • Microsoft SQL ServerDatabases
    • OracleDatabases
    • PostgreSQLDatabases
    • SalesforceCRM

Location

Our Boulder campus is located in the 29th Street Mall where employees can benefit from access to restaurants, retail, fitness and more!

What are Zayo Group Perks + Benefits

Zayo Group Benefits Overview

Zayo Group is committed to providing our employees with a benefits program that is both comprehensive and competitive. Our benefits program offers health care, dental and vision coverage, as well as financial secruity to our employees and their families.

Culture
Volunteer in local community
Partners with Nonprofits
B Strong, Greenhouse Scholars, A Precious Child, AMP the Cause, There With Care, Boulder Parks and Rec, and many more....
Friends outside of work
Eat lunch together
Open door policy
Diversity
Someone's primary function is managing the company’s diversity and inclusion initiatives
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Flexible Spending Accounts (FSAs) enable you to put aside money for important expenses & help reduce your income taxes at the same time. Zayo employees can contribute up to $2,650 annually.
Disability Insurance
If you are out of work for an extended period or time due to a disabling injury or illness, disability insurance covers 60% of annual salary up to $5000 monthly maximum payout.
Dental Benefits
Dental exams can help you & your dentist detect problems in the early stages when treatment is simpler & costs are lower. Regular exams are an important part of maintaining your medical health.
Vision Benefits
The vision plan covers routine eye exams and also pays for all or a portion of the costs of glasses or contact lenses if you need them.
Health Insurance Benefits
Each person's health care needs are different. That's why our medical plan offers multiple options (3) so that you can choose the coverage level best-suited to your personal situation.
Life Insurance
Your family depends on your income for a comfortable lifestyle and for the resources necessary to make their dreams a reality! Zayo offers Basic Term Life and AD&D as well as supplemental insurance.
Wellness Programs
Team workouts
Do you love working out? So do we which is why Zayo offers access to group fitness sessions and company-sponsored events, such as the B Strong Ride.
Retirement & Stock Options Benefits
401(K)
Zayo Group offers a 401(k) plan through Fidelity. Eligible employees may join the plan as soon as administratively feasible after their date of hire and may contribute up to the IRS limit of $19,000.
401(K) Matching
Zayo matches 50% of employee contributions up to 4% with a cap at 2% match.
Child Care & Parental Leave Benefits
Generous Parental Leave
Zayo provide 12 weeks paid maternity leave, 2 weeks paid paternity leave, and 4 weeks paid adoptive/foster leave.
Vacation & Time Off Benefits
Generous PTO
Zayo employees receive between 0 and 25 days per year of paid time off based on years of service.
Paid Holidays
Perks & Discounts
Casual Dress
Commuter Benefits
Zayo Group offers the option to elect Commuter Benefits which helps you pay for public transportation and parking costs while commuting to and from work using pretax dollars.
Game Room
Our game room includes Ping Pong, Foosball, Shuffle Board, Video Games.
Happy Hours
Happy hours are hosted twice monthly and include alcoholic and non-alcoholic options.
Parking
Parking is available at Zayo offices.
Recreational Clubs
Love sports? So do we! We offer a variety of options to get involved with your co-workers outside of the office.
Fitness Subsidies
We strongly believe that there is nothing more important than the health and well-being of our employees and families. To promote health and fitness, Zayo has partnered with GymPass.
Professional Development Benefits
Tuition Reimbursement
The tuition reimbursement program provides an opportunity for Zayo employees to further their education and to apply to be reimbursed for eligible education expenses.
Lunch and learns
Zayo is committed to providing opportunities for employees to expand and grow their knowledge base through lunch and learn sessions.
Promote from within
Mentorship program
More Jobs at Zayo Group81 open jobs
All Jobs
Finance
Design + UX
Dev + Engineer
HR
Internships
Legal
Marketing
Operations
Product
Project Mgmt
Sales
Finance
new
Denver
Finance
new
Boulder
Operations
new
Boulder
Developer
new
Denver
Operations
new
Boulder
Developer
new
Boulder
Internships
new
Denver
Internships
new
Denver
Internships
new
Boulder
Internships
new
Boulder
Operations
new
Boulder
Internships
new
Boulder
Internships
new
Denver
Internships
new
Boulder
Internships
new
Boulder
Internships
new
Boulder
Internships
new
Boulder
Internships
new
Boulder
Internships
new
Boulder
Internships
new
Denver
Internships
new
Denver
Internships
new
Boulder
Internships
new
Boulder
Developer
new
Boulder
Operations
new
Denver
Internships
new
Boulder
Developer
new
Boulder
Operations
new
Boulder
Operations
new
Denver
Operations
new
Boulder
Operations
new
Denver
Operations
new
Denver
Finance
new
Boulder
Operations
new
Boulder
Operations
new
Denver
Operations
new
Denver
Sales
new
Boulder
Project Mgmt
new
Boulder
Sales
new
Boulder
Finance
new
Boulder
Operations
new
Boulder
Project Mgmt
new
Denver
Developer
new
Boulder
Operations
new
Boulder
Finance
new
Boulder
Finance
new
Boulder
Operations
new
Boulder
Operations
new
Denver
Operations
new
Boulder
Operations
new
Boulder
Operations
new
Boulder
Developer
new
Denver
Operations
new
Denver
Project Mgmt
new
Boulder
Finance
new
Boulder
Operations
new
Boulder
Operations
new
Denver
Finance
new
Boulder
Design + UX
new
Denver
Operations
new
Boulder
Product
new
Boulder
Operations
new
Denver
Project Mgmt
new
Boulder
Marketing
new
Boulder
Operations
new
Boulder
Marketing
new
Denver