Implementation Consultant

| Denvero, CO, USA | Hybrid
Employer Provided Salary: $50,000 Annually
Salary data is provided by the employer. Please note this is not a guarantee of compensation.
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$50,000 + PS Bonus

Application Deadline: 3/22/2024

Vertafore is a leading technology company whose innovative software solution are advancing the insurance industry. Our suite of products provides solutions to our customers that help them better manage their business, boost their productivity and efficiencies, and lower costs while strengthening relationships.

Our mission is to move InsurTech forward by putting people at the heart of the industry. We are leading the way with product innovation, technology partnerships, and focusing on customer success.

Our fast-paced and collaborative environment inspires us to create, think, and challenge each other in ways that make our solutions and our teams better.

We are headquartered in Denver, Colorado, with offices across the U.S., Canada, and India.

Job Description 

Vertafore Professional Services Organization is looking for dynamic and passionate people to join our team! As a new Implementation Consultant, you will develop market leading skills that will launch your career growth aligned with your professional aspirations.

Vertafore Implementation Consultants are trusted advisors combining project management, configuration, data conversion, training, and business expertise to guide our customers through the process of software implementation and achieve customer success. 

Implementation Consultants start their journey with a cohort of colleagues that undergo robust training and with the opportunity to work across multiple Vertafore products and competencies such as project management, data conversion, and training. You will be part of a strong Professional Services team that is here to support a career path that is aligned with your professional aspirations as you develop deep competency in project management, data conversions, or training over time.

You will start your career in our Denver Delivery Center building skills and working in our high volume, SaaS based implementation practice. As you develop deeper industry, business, & competency expertise you will have the opportunity to grow into our enterprise implementation practices leading very large and complex customer engagements.

The right candidate will thrive on making everyone around them better, enthusiastically meet goals, and are motivated by team accomplishment over individual accolades. 

Core requirements and responsibilities:

Essential job functions included but are not limited to the following: 

  • Become a subject matter expert with our products, methodology, and P&C business operations 

  • Work within and across teams implementing Vertafore products and delivering Professional Services 

  • Manage and execute the project from beginning to end and will act as the liaison between customer and internal teams 

  • Communicate project deliverables at all levels, and make sure items are executed on time, to budget, with high quality 

  • Execute data conversion tasks, author project deliverables, and provide application configuration consulting throughout the project lifecycle 

  • Manage multiple training engagements concurrently 

  • Conduct presentations and educational sessions 

  • Deliver both in-person and remote training sessions 

  • Partner with clients to ensure training events are well-planned from start to finish 

  • Provide complete and concise internal reporting for all engagements 

  • Commit to improve existing skills, and develop new skills on an ongoing basis 




Knowledge, Skills and Abilities:

  • Strong knowledge of P&C insurance business practices and independent insurance agency markets 

  • Eager for challenges that explore your full potential and want to develop market leading skills that will accelerate your career growth and progressions 

  • Passionate about continuously learning new technologies and skills. 

  • Highly organized and have ability to manage projects including 

  • Proven ability communicating with the customer to ensure progress is being made and concerns are managed promptly 

  • Proven track record of building, developing and growing business relationships vital to the success of the project in person and remotely. 

  • Ability to deliver onsite and remote consultative training for a wide variety of product capabilities, from agency management systems to content & workflows. 

  • Thrive in a challenging environment, helping users adopt new technology that impacts every element of their day to day work. 

  • Strong interpersonal skills with the proven ability to effectively engage and influence at all levels, and ability to effectively handle crucial conversations and manage conflict resolution 

  • Ability to effectively prioritize workload and tasks to meet deadlines 

  • Excellent presentation and communications skills, both written and verbal 

  • Outstanding time management skills 

  • Ability to be creative and innovative 

  • Flexible, easily adaptable to change 

Qualifications:

  • 2+ years of experience in the P&C insurance industry preferred 

  • 2+ years of experience in training and education preferred 

  • Prior insurance industry experience and knowledge preferred

  • You aspire to be a dedicated contributor for providing technical support to teams and outstanding support to customers

Additional Requirements and Details:

  • Travel required up to 10% of the time.
  • Occasional lifting and/or moving up to 10 pounds.
  • Frequent repetitive hand and arm movements required to operate a computer.
  • Specific vision abilities required by this job include close vision (working on a computer, etc.).
  • Frequent sitting and/or standing.

Vertafore is a Flexible First working environment which allows team members to work from home as often as you’d like, while using our offices as a place for collaboration, community, and teambuilding. There are times you may be asked to come into an office and/or travel for specific meetings for a specific business purpose and this varies by job responsibilities.

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Technology we use

  • Engineering
    • C#Languages
    • C++Languages
    • JavaLanguages
    • JavascriptLanguages
    • SqlLanguages
    • ReactLibraries
    • ASP.NETFrameworks
    • Microsoft SQL ServerDatabases
    • MySQLDatabases
    • OracleDatabases
    • AWS (Amazon Web Services)Services

Location

Great location in the heart of downtown Denver just a block away from the RTD lightrail.

What are Vertafore Perks + Benefits

Culture
Volunteer in local community
Vertafore offers employees 1 paid day to volunteer at the non-profit of their choice.
Open door policy
OKR operational model
Team based strategic planning
Open office floor plan
Employee resource groups
Employee-led culture committees
Quarterly engagement surveys
Hybrid work model
President's club
Employee awards
Remote work program
Vertafore is a Flexible First working environment which allows team members to work from home as often as you’d like while using our offices as a place for collaboration, community, and team buildin
Diversity
Highly diverse management team
Mandated unconscious bias training
Diversity employee resource groups
Hiring practices that promote diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Vertafore employees can contribute up to $2750 annually to their FSA.
Disability insurance
Disability insurance covers 100% of annual salary for up to 90 days of disability.
Dental insurance
Our dental plan covers $1500 of expenses per person.
Vision insurance
The vision benefits plan covers 100% for annual eye exams with $175 for glasses or contact lenses.
Health insurance
Vertafore offers three different health plans to meet the needs of our employees.
Life insurance
Pet insurance
We offer a Pet Insurance plan through Nationwide.
Wellness programs
Team workouts
Vertafore's team fitness initiatives include in-office yoga, a partnership with Planet Fitness, and other recreational team sports.
Mental health benefits
Financial & Retirement
401(K)
401(K) matching
Vertafore provides employees with a 401(k) matching plan managed by [provider]. We match up to 50% of contributions up to 3% of an employee's annual gross pay.
Employee stock purchase plan
Performance bonus
Pay transparency
Child Care & Parental Leave Benefits
Generous parental leave
Vertafore provides up to 6 weeks of parental leave for the primary caretaker. We also provide 6 weeks of leave for the secondary caretaker.
Family medical leave
Adoption Assistance
We reimburse up to $2,500 for eligible adoption expenses and 6 weeks of paid leave.
Company sponsored family events
Vertafore sponsors family oriented events semi-annually.
Vacation & Time Off Benefits
Unlimited vacation policy
Paid volunteer time
Paid holidays
Paid sick days
Bereavement leave benefits
Company-wide vacation
Every year on the second Friday in April, our company shuts down for "Refresh & Recharge Day." It's a day to unplug and get back to what you love outside of work.
Office Perks
Commuter benefits
Company-sponsored outings
Vertafore hosts company outings annually.
Free snacks and drinks
In various areas of the office, Vertafore provides weekly fresh fruit services, bagels and donuts on specified days, as well as snacks and drinks.
Some meals provided
We provide free breakfast on Mondays and Fridays.
Company-sponsored happy hours
Recreational clubs
Vertafore sponsors recreational clubs that include sports, board games, video games, book clubs, etc.
Home-office stipend for remote employees
Onsite gym
Professional Development Benefits
Tuition reimbursement
Our tuition reimbursement plan offers an annual max of $5,250.
Lunch and learns
Promote from within
Mentorship program
Vertafore's mentorship framework is an independently led experience between a mentee and a mentor. Resources are ongoingly provided to start this relationship and keep it successful & valuable.
Online course subscriptions available
Personal development training

Additional Perks + Benefits

We felt like the stretch of no three day weekends from Feb - May was too long, so we added our own holiday! We celebrate Vertafore Rest and Recharge day in April, and the whole company has a long weekend.

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