Quantum Metric, Inc.
Quantum Metric helps companies improve their user experience with Continuous Product Design..
Colorado Springs, CO
Remote

VP of People

Quantum Metric
Quantum Metric helps organizations build better digital products faster. Our platform for Continuous Product Design gives business and technical teams a single version of truth that’s fast, quantified, and grounded on what customers actually experience. The result: Teams agree on priorities, build products customers love, and innovate with speed and confidence.
Our Culture
We are obsessed with helping businesses deliver better digital products and experiences. We encourage creative problem solving, rapid innovation and bold goal-setting. Our relatively flat organization structure keeps everyone informed and enables people to get involved in solving the problems they care about most. We are a close-knit team moving fast to deliver value to our customers and continue pushing the envelope as we develop new products. 
About the Role
The VP of People will work directly with the COO and the leadership team to help shape the company's People team. She/he will build a world-class culture in a remote work environment. We are growing rapidly and need a thoughtful and strategic leader who has past experience in recruiting, talent development, employee enrichment, benefits, operations, and other People & Culture disciplines. The best candidate for this position will be a person who is comfortable in a high-growth tech startup, is passionate about growing and developing people, understands remote work/culture, and can help us scale our business. Working closely with business leaders across the company, this work will be instrumental in scaling each department, while developing and maintaining Quantum Metric’s culture and values and ensuring we remain a people-first company. 

Responsibilities

  • Responsible for delivering creative strategies and experiences that span a broad range of crucial people functions, such as recruiting, performance management, on-boarding, culture and values, leadership development, and team engagement.
  • Oversee and enhance company OKR processes for effective goal setting, tracking, and alignment
  • Develop strategies to create an effective and fair hiring process including job postings, interviews, recruiting, on-boarding, enrichment, and retention
  • Manage the entire recruiting process and act as a candidate / hiring manager advocate, ensuring that leaders are supported in building stable talent pipelines
  • Establish internal communications initiatives, such as newsletters and all-hands, to foster transparency, alignment, and information sharing
  • Refine our end-to-end approach to values, people development, and experience
  • Build rewards programs aligned with a culture of recognition, gratitude, wellness, and appreciation (including peer-to-peer)
  • Lead and iterate on performance review and promotion processes while supporting employees with career development and growth mindset
  • Drive company culture through team meetings, events, community service, etc.
  • Resolve sensitive personnel matters with the utmost integrity, discretion, and thoughtfulness
  • Develop and enforce fair and thoughtful People policies that look out for the best interests of all team members
  • Respond to a wide variety of challenges that fall to the People team to resolve on a day-to-day basis
  • Own understanding of team engagement and create/execute plans to resolve issues
  • Be a trusted strategic partner and advisor to the CEO, senior leadership and management teams
  • Shepherd and grow our culture as we transition to a midsize company

Requirements

  • Experience building, leading and managing People Ops and Recruiting teams
  • Self-directed leader with prior experience building the People Ops function at a rapidly scaling company
  • Ability to create energy, trust and belief in Quantum Metric Employees
  • Experience building out or partnering in a DEI Initiative
  • Energized by feedback and inspires team to constantly test and iterate toward success
  • Projects stability and confidence through times of great challenge and periods of immense change
  • Self-starter with an entrepreneurial spirit who proactively takes ownership and is hungry to grow a maturing organization
  • Data driven with the ability to master complex business problems while working with stakeholders across all business functions
  • Always curious and always learning
  • Excellent project management skills with a proven ability to design and implement people strategy that drives business results
  • A natural coach and mentor who relates well with others, listens effectively and can build rapport with a diverse and inclusive workforce
  • Unquestioned passion, persistence and integrity to effectively address sensitive HR and business issues
  • Strong service orientation with commitment to providing excellent employee and candidate experience
  • Deep knowledge of legal HR compliance matters. UK specific knowledge is a plus

Perks

  • This will be the best group that you ever work with. We support one another through challenges and win as a team. Your hard work will be well rewarded with stock options, a competitive salary and full benefits. Most importantly, you’ll be strapped to a technology rocket ship bound for greatness! Your success at Quantum Metric will be a milestone in your career.
  • Competitive earnings
  • Full benefits, with medical covered 99% by the company
  • 401k and Options / Equity
  • Awesome, smart people who bring energy into every day of work
  • Awesome product with valuable industry differentiation

Since our founding in 2015, a growing list of brands have taken the Quantum Leap, including lululemon, IHG, and Carhartt. In 2019 Quantum Metric earned recognition for its revenue growth and product innovation from Deloitte (Top 100 fastest growing companies), CNBC (Upstart 100 most innovative companies), Gartner (Cool Vendor) and Ernst & Young (Entrepreneur of the Year).
The typical Quantum Metric customer achieves a full investment payback within three months of beginning to use our real-time digital intelligence platform and, on average, a 376% ROI over three years. We’re thoughtfully scaling out our team to add outstanding talent that is equally passionate about being part of a team that is fast-paced, innovative and values passion, honesty, persistence, and curiosity.
We’re offering you the opportunity to develop your career in a tech space ripe for disruption. If all of this inspires you, then what are you waiting for? Talk to us today!
The job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Quantum Metric reserves the right to change, edit, and add duties and responsibilities of all job descriptions at any time, at its sole discretion, and to notify the respective employee accordingly. 
Quantum Metric is an E-Verify employer: https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf

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Where we are

The Quantum Metric home office is in Colorado Springs, with additional offices in Denver, LA, and Washington DC metro.

Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • JavascriptLanguages
    • SqlLanguages
    • HTMLLanguages
    • CSSLanguages
    • D3JSLibraries
    • ReactLibraries
    • ReduxLibraries
    • ExpressFrameworks
    • Node.jsFrameworks
    • BigQueryDatabases
    • Quantum MetricAnalytics
    • IllustratorDesign
    • InVisionDesign
    • PhotoshopDesign
    • ConfluenceManagement
    • JIRAManagement
    • WordpressCMS
    • HubSpotCRM
    • SalesforceCRM
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What are Quantum Metric, Inc. Perks + Benefits

Quantum Metric, Inc. Benefits Overview

At Quantum Metric, we offer a comprehensive group health plan, time off, competitive salaries, and a work environment that thrives on team collaboration and work-life balance. We understand life happens and when it does we want the well-being of our employees to be healthy and happy. A healthy work-life balance promotes a happy and productive employee.

Culture
Partners with Nonprofits
The company supports Charity: water, a non-profit organization that brings clean and safe drinking water to people in developing countries.
Friends outside of work
Eat lunch together
Intracompany committees
Quantum Metric Culture Crew (QMCC) puts together company events and initiatives To strengthen our bond with each other and community.
Daily stand up
Daily Product/Development stand-ups, weekly Sales calls, and monthly All-Hands meetings. We want everyone to be in the know about what great things are happening at Quantum Metric.
Open door policy
We encourage our employees to openly share ideas, voice concerns, or about anything on their minds!
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Pair programming
Diversity
Highly diverse management team
Unconscious bias training
Hiring Practices that Promote Diversity
We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity
Health Insurance & Wellness Benefits
Disability Insurance
100% company paid. Short-Term Disability insurance helps replace lost income in the event of illness or accident that prevents employees from working.
Dental Benefits
We cover 50% of the employee's premiums.
Vision Benefits
We cover 50% of the employee's premiums.
Health Insurance Benefits
3 health plans to choose from. We cover 99% of our employee's premiums and an option for employees to upgrade to more expensive plan by paying the difference.
Life Insurance
Wellness Programs
We work closely
Onsite Gym
Team workouts
We have activity related slack channels where we help hold each other accountable for getting daily movement! Also- team biking, Burpee Challenge, Global Fitness challenge, and more!
Mental Health Benefits
Retirement & Stock Options Benefits
401(K)
Company Equity
Performance Bonus
Quantum Metrric's performance bonus plan includes everything from cash rewards, additional Equity, to President's club,
Match charitable contributions
Our company matches employees' contributions to a non-profit organization, charity: water.
Child Care & Parental Leave Benefits
Generous Parental Leave
We provide up to 8 weeks of parental leave for the primary caretaker. We also provide 2 weeks of leave for the secondary caretaker.
Remote Work Program
For employees outside our home office location, we have employees across the U.S. who either work from their home office or to a company designated office facility.
Vacation & Time Off Benefits
Generous PTO
Paid Volunteer Time
Earth Day is. company paid half-day if you choose to get out in your community and give back to the planet.
Paid Holidays
9 holidays plus 1 floating holiday
Perks & Discounts
Casual Dress
We want our employees to come to work comfortably and is very common to see our employees wearing Quantum Metric T-shirts or pull-overs proudly!
Commuter Benefits
We offer a FlexPass for individuals that commute to our Denver Office.
Company Outings
Annual holiday gatherings and team building activities.
Stocked Kitchen
At the home office location.
Happy Hours
Happy hours are hosted At team's discretion.
Parking
Free parking at the home office and some paid for parking at company designated office facility.
Relocation Assistance
Offered on a case-by-case situation
Home Office Stipend for Remote Employees
We offer a $200 stipend for office supplies for our new hires.
Professional Development Benefits
Diversity Program
Lunch and learns
Quantum Metric holds monthly meetings presenting on the new developments in the Product. There is also a monthly CXellence meeting where Customer Success presents use cases and customer wins.
Cross functional training encouraged
Promote from within
Mentorship program
Our mentorship program includes 1-to-1 program, 1-to-many program, Career mentoring, Leadership mentoring.

An Insider's view of Quantum Metric, Inc.

What’s the vibe like in the office?

It's a collaborative, supportive & intellectually challenging vibe. The Denver office has folks from just about every department, so there is always cross functional discussions & problem solving. Every is really sharp as well. It always pushes you to push yourself. We all genuinely enjoy being around one another. Overall, it's really positive.

Trevor

Senior Product Marketing Manager

How do you collaborate with other teams in the company?

One of the exciting parts about working at Quantum Metric is we don’t work in silos. The Product Support team is at the center of all the action. We collaborate every day with Product, Engineering, Cloud Ops, Customer Success, Marketing....you name it. It really feels like one big team.

Jen

Product Support

What does career growth look like on your team?

For the Quality Assurance Analyst, the growth opportunity is off the charts! My goal is that individuals in this role spend around 80% doing their daily tasks and 20% doing dedicated learning towards a specific craft. This learning could be directed towards automation, front end or back end engineering, or dipping their toe into product management.

Jesse

Software Quality Engineering Manager

How do you make yourself accessible to the rest of the team?

I integrate with the team regularly. People can reach out to me any time if they need me; they have my phone number. I care about our people and this company.

Mario

CEO and Founder

What projects are you most excited about?

I work on a feature that will give customers a more complete and granular picture of the situation when their website is having an issue. The Quantum Metric platform has a lot of data about how a customer’s website is working, and the goal of this feature is to automatically, and in real time, surface anomalies from across the whole data set.

Clara

Associate Software Engineer

Quantum Metric Jobs In Denver
16

All Jobs
All Jobs
Data + Analytics
Dev + Engineer
HR + Recruiting
Marketing
Project Mgmt
Sales
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Sr. Manager of Global Digital Growth Marketing

Quantum Metric, Inc.
Remote
1 day ago
+41
The Sr. Manager of Global Digital Growth Marketing will work closely with the Director of Revenue Marketing to refine, execute, manage, and report on integrated, multi-touch, digital lead generation initiatives. Core responsibilities include growth of the Quantum Metric website, through development and robust SEO strategy; attainment of monthly & quarterly lead generation goals, through paid and organic SEM campaigns; the launch of our ABM technology and ownership of extensive always-on ABM programs; and complete digital lead nurturing strategy.

Customer Success Engineer

Quantum Metric, Inc.
Remote
1 day ago
+41
As a Customer Success Engineer at Quantum Metric, you will help to support a portfolio of clients and manage the technical details of their implementation, onboarding, adoption and growth. You will understand the challenges faced by your clients, guide them to define meaningful requirements, and create innovative solutions to ensure they are successful in achieving their objectives.

Process Enablement Manager

Quantum Metric, Inc.
Remote
5 days ago
+41
The Process Enablement Manager will be responsible for defining and driving training and instructional documentation for business processes and technologies. The Process Enablement Manager will be part of the Business Operations team and will support multiple internal teams such as Sales, Customer Success, and Product Marketing to ensure internal resources understand business processes, utilizations of our Salesforce.com CRM, and other systems/tools utilized within the company. 

Strategic Cloud Solutions Consultant

Quantum Metric, Inc.
Remote
5 days ago
+41
The Strategic Cloud Solutions Consultant will work directly with the Head of Strategic Cloud Partnerships and Quantum Metric’s top partner, Google. You will be responsible for building the technical framework and successfully applying joint solutions as they relate to Quantum Metric and Google’s key accounts. You will be the lead and subject matter expert for defining our joint solutions aligned with Google’s key verticals and use cases. This individual must be technically savvy and a very effective communicator.

VP of People

Quantum Metric, Inc.
Remote
1 week ago
+41
The VP of People will work directly with the COO and the leadership team to help shape the company's People team. She/he will build a world-class culture in a remote work environment. We are growing rapidly and need a thoughtful and strategic leader who has past experience in recruiting, talent development, employee enrichment, benefits, operations, and other People & Culture disciplines. The best candidate for this position will be a person who is comfortable in a high-growth tech startup, is passionate about growing and developing people, understands remote work/culture, and can help us scale our business. Working closely with business leaders across the company, this work will be instrumental in scaling each department, while developing and maintaining Quantum Metric’s culture and values and ensuring we remain a people-first company. 

Senior Software Engineer - iOS Native

Quantum Metric, Inc.
Remote
1 week ago
+41
What will you do? You’ll be part of our Native Mobile Team, building and maintaining the iOS SDK that our clients rely on to gather data within their apps. This SDK enables our users to gain access to mountains of analytics and experience data about their own customers. The Native Mobile Team’s job is to build tools that efficiently gather analytics and replay data, with no perceptible impact to an app's user experience.

Senior Platform Services Engineer

Quantum Metric, Inc.
Remote
1 week ago
+41
As a Cloud Services Engineer, you will be creating and refining the services that drive both our infrastructure and end-user applications. We work with Go, TypeScript, Kubernetes, GraphQL, Kafka, MySQL/MariaDB, and Google Cloud Platform services, but we believe in using the right tool for the job. Our services ingest and expose mountains of experience and analytics data to Quantum Metric applications as quickly and efficiently as possible. You’ll own features and be an integral part of a DevOps culture where you’ll be responsible for building, deploying, and maintaining parts of the application.

Sales Development Representative-East

Quantum Metric, Inc.
Remote
1 week ago
+41
As a Sales Development Representative, you will be responsible for identifying and generating sales opportunities through both inbound and outbound prospecting activities. The right candidate will work well under pressure, think outside the box, and be highly self-motivated. 

Senior Front End Software Engineer - JavaScript/React

Quantum Metric, Inc.
Remote
1 week ago
+41
As a Frontend Engineer, you will be building the customer-facing application of our business using React with MobX, GraphQL, D3, and advanced browser APIs. You will be building the components and interactions that thousands of users rely on to understand their data and make informed decisions. You will work with both product/design teams and backend engineers to take features from idea to a polished and performant product.

Senior Front End Software Engineer - JavaScript/React - Ukraine

Quantum Metric, Inc.
Remote
1 week ago
+41
As a Frontend Engineer, you will be building the customer-facing application of our business using React with MobX, GraphQL, D3, and advanced browser APIs. You will be building the components and interactions that thousands of users rely on to understand their data and make informed decisions. You will work with both product/design teams and backend engineers to take features from idea to a polished and performant product.

Sales Development Representative-Central

Quantum Metric, Inc.
Remote
1 week ago
+41
As a Sales Development Representative, you will be responsible for identifying and generating sales opportunities through both inbound and outbound prospecting activities. The right candidate will work well under pressure, think outside the box, and be highly self-motivated. 

Manager of Business Strategy

Quantum Metric, Inc.
Remote
1 week ago
+41
We are creating a new business strategy team and looking for a leader to pioneer this group. You will work with other leaders across sales, marketing, customer success, and engineering to define our strategy, continuously improve our execution, and guide our investments. This position will enable you to learn all areas of a high growth business. It requires rigorous analytical capabilities, high emotional intelligence, and readiness to communicate and debate analyses and recommendations with the executive team.

Front End Software Engineering Manager

Quantum Metric, Inc.
Remote
1 week ago
+41
Reporting to the VP of Engineering, you’ll lead our Denver-based Engineering team. You’ll oversee software development and quality engineering, steering the team to deliver rock-solid solutions to our clients’ toughest problems. You’ll work closely with executive leadership to source and hire world-class engineering talent. As a first-line manager, you’ll also ensure that our engineers are well taken care of. Our amazing people are our most important asset and it’s your job to value them as such. You’ll listen, ask questions, coach, guide and grow those who you’ve been entrusted to lead.

Customer Success Business Consultant- Central/West Coast

Quantum Metric, Inc.
Remote
1 week ago
+41
The Business Partner (BP) is responsible for overseeing client adoption, growth, and retention. The BP takes ownership of the client relationship during the onboarding process and engages regularly to provide customized recommendations, help clients overcome challenges, and partner with key stakeholders to increase the effective use and adoption of the Quantum Metric platform. The Business Partner’s performance is based on client utilization of the platform, engagement with Quantum Metric as a strategic partner, overall satisfaction and retention.

Pre-sales Solutions Engineer- Chicago/ Minneapolis area

Quantum Metric, Inc.
Remote
2 weeks ago
+41
As a Solutions Engineer at Quantum Metric, you will be responsible for providing world class pre-sales technical support to the sales team. Working directly with customers you will be the subject matter expert on customer experience management and QM. You will be responsible for delivering product demonstrations that directly address customer pain and emphasize QM’s industry leading CXM solutions. During the sales cycle, you will lead the proof of concepts, demonstrating Quantum Metric’s ability to meet and exceed customer requirements, often in the customer’s production environment.

Strategic Cloud Partnerships Director- Google

Quantum Metric, Inc.
Remote
2 weeks ago
+41
The Strategic Cloud Partnerships Director will play an important role in working on key accounts and Quantum Metric’s biggest opportunities. We are looking for someone who can make an immediate impact with a strong network and who can expand upon the relationships Quantum Metric has with Google Cloud today. The Strategic Cloud Partnerships Director will regularly work with account teams across Quantum Metric and Google to generate and accelerate pipeline, establishing best practices for winning deals and for structuring customer incentives. This person will also be responsible for growing our footprint within Google, building the partnership for our next focus partner within Google’s ecosystem and also expanding our influence to additional departments outside of Google Cloud.