HR Reporting Analyst (ServiceNow)

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Job Description:

Overview of Position

We are looking for a Reporting Analyst to join Arrow's HR Quality team, which provides support to all HR across the globe. The person selected for this role will be the team's voice providing meaningful insights through the power of data and analysis. The person selected for this role will help track trends, issues, success stories by designing, supporting and coordinating the development of business relevant analytics and processes.  They will have the ability to turn requirements into effective and impactful dashboards and reports that enable information sharing across our organization.

What You’ll Be Doing

  • Provide HR reporting support including research, analysis of business requests, problem solving, issue tracking, and resolution.
  • Design, support, and coordinate the development of business relevant analytics and processes.
  • Translate requirements into effective and impactful dashboards and reports that enable information sharing across the HR enterprise.
  • Provide reporting support on ad hoc projects or requests.
  • Consult with functional teams on the selection, application, and implementation of metrics.
  • Proactively apply analytical and research skills to monitor trends and elevate issues.
  • Promote self-service reporting functionality with end users.
  • Remain apprised of new technology, new approaches and best practices as it relates to business analytics and the ability to generate critical data associated with HR operations.
  • Collaborate with HR/HRIT team members to ensure system usage consistency across regions.
  • Lead the design and build of consistent approaches, standards and systems for analytics, reporting and data comparisons and validations for HR Operations
  • Leverage available information assets and understand key indicators to identify appropriate metrics. Discover trends and provide summaries of analyses in concise executive views.
  • Assure the accuracy of all data, reports and analysis
  • Build out capabilities in data reporting, analytics, data governance, data analysis and data quality

What Are We Looking For

  • Typically requires a 4 year degree and 2–4 years of related experience; or an advanced degree without experience; or equivalent work experience.
  • Developing queries/reports/metrics and analysis to answer simple to complex HR operations questions.
  • Experience with business intelligence and data visualization tools.
  • Minimum 2 years report writing
  • Experience creating and maintaining dashboards
  • experience preferred
  • Experience with ServiceNow or related case management or CRM systems highly preferred
  • Has extensive knowledge and experience in own discipline
  • Possesses strong knowledge of the organization, processes and customers
  • Solves a range of complex problems, and analyzes possible solutions using standard procedures
  • Limited guidance and direction is provided.

What’s In It For You?

At Arrow, we recognize that financial rewards and great benefits are important aspects of an ideal job. That’s why we offer competitive financial compensation, including various compensation plans, and a solid benefits package. 

  • Medical, Dental, Vision Insurance
  • 401k, With Matching Contributions
  • Paid Time Off
  • Health Savings Account (HSA)/Health Reimbursement Account (HRA) Options
  • Growth Opportunities
  • Short-Term/Long-Term Disability Insurance
  • Discounted RTD Passes, with convenient office location off RTD Light Rail (Dry Creek Exit)
  • On-site Café with Catering Option for Busy Lifestyles (availability subject to COVID-19 office guidelines)
  • 24/7/365 On-site Gym and Lockers, Free for Use to All Employees! (availability subject to COVID-19 office guidelines)
  • Bike Racks
  • And more!

Arrow is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, gender, sexual orientation, gender identity, national origin, veteran or disability status. (Arrow EEO/AAP policy)

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Technology we use

  • Engineering
  • Sales & Marketing
    • C#Languages
    • C++Languages
    • JavaLanguages
    • JavascriptLanguages
    • PHPLanguages
    • PythonLanguages
    • RLanguages
    • ScalaLanguages
    • SqlLanguages
    • jQueryLibraries
    • Twitter BootstrapLibraries
    • ASP.NETFrameworks
    • HadoopFrameworks
    • Node.jsFrameworks
    • SpringFrameworks
    • Microsoft SQL ServerDatabases
    • MongoDBDatabases
    • MySQLDatabases
    • OracleDatabases
    • SnowflakeDatabases
    • SQLiteDatabases
    • SitecoreCMS
    • SalesforceCRM
    • Movable InkEmail
    • Oracle EloquaLead Gen

Location

Our offices are approximately 15 miles south of Downtown Denver. Employees enjoy the easy access to the light rail station and I-25.

An Insider's view of Arrow Electronics, Inc.

What's something quirky about your company?

As a tech company, we showcase the use of tech all throughout our building. We hang art over the building made of various consumer electronics and we even have access to an Electronics Testing lab. My R&D team also loves to make fun code names for our projects, we recently launched Project Deathstar (announced as ArrowPlus powered by Freelancer)!

Stephen

Manager, Product Management and Engineering

What projects are you most excited about?

There is a big drive at Arrow to support tech entrepreneurs, so part of my job involves collaborating and working with local startups - you’d be amazed to see the new ideas coming out of Denver! I get to work closely with local incubators and accelerators, and also plan events and sessions for big events like Denver Start Up week.

Lia

Marketing Specialist

How has your career grown since starting at the company?

I first began my career at Arrow six years ago as a summer intern on the Customer Support team. The career growth I have achieved since has led me to my current role as Delivery Manager of Arrow.com. Through mentorship programs and working with a team that values trust while promoting curiosity, the experiencing has been nothing short of rewarding.

Kristen

Delivery Manager

How do your team's ideas influence the company's direction?

In today’s fast moving world my team is continually collaborating with the business to evolve our digital channels. Combining competitor insight, industry best practices and innovative capabilities we can react quickly to changing needs, design robust solutions, as well as developing innovations for future growth.

Michelle

Director, Technology & Planning

What’s the vibe like in the office?

Our office promotes an open and active vibe that inspires collaboration with your fellow coworkers. The overall environment supports our focus on driving innovation forward.

Taylor

Asset Specialist

What are Arrow Electronics, Inc. Perks + Benefits

Arrow Electronics, Inc. Benefits Overview

At Arrow, we recognize that financial rewards and great benefits are important aspects of an ideal job. That’s why we offer competitive financial compensation, including various compensation plans, and a solid benefits package. We want our employees to thrive physically, emotionally, financially, and socially. We offer various programs which help you build your wellbeing and health.

•Medical, Dental, Vision Insurance
•401k, With Matching Contributions
•Competitive Paid Time Off
•Health Savings Account (HSA)/Health Reimbursement Account (HRA) Options
•Short-Term/Long-Term Disability Insurance
•Parental Leave Options
•Employee Discount on Annual RTD Pass
•Talent Growth Opportunities
•Casual Work Environment

Culture
Volunteer in local community
Partners with nonprofits
Open door policy
OKR operational model
Team based strategic planning
Remote work program
Diversity
Dedicated diversity and inclusion staff
Highly diverse management team
At Arrow, we embrace inclusion and diversity as catalysts for innovation and we are fully committed to equal opportunities for all.
Health Insurance + Wellness
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Pet insurance
Wellness programs
Team workouts
Mental health benefits
Financial & Retirement
401(K)
401(K) matching
Performance bonus
Charitable contribution matching
Child Care & Parental Leave
Childcare benefits
Generous parental leave
Family medical leave
Company sponsored family events
Vacation + Time Off
Generous PTO
Paid holidays
Paid sick days
Office Perks
Commuter benefits
Free snacks and drinks
Onsite office parking
Onsite gym
Professional Development
Job training & conferences
Lunch and learns
Promote from within
Mentorship program
Customized development tracks

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