Headquartered in Denver, Colorado, FRONTSTEPS is a SaaS company with a resident engagement platform to empower communities to be safe, informed, and efficient. More than 23,000 communities nationwide - that is 4.4 million homeowners - are covered by FRONTSTEPS services! We deliver solutions that simplify how management companies, homeowner associations, builders, and security & patrol experts build, connect, operate, and secure modern communities. With a focus on mobile-first technology and best-in-class integrations, our products make it easy for community leaders and homeowners to communicate, collaborate, and drive a more prosperous community.FRONTSTEPS is guided by the core values of 1) developing our people, 2) taking care of the customer at all times, 3) moving with purpose and urgency, 4) being open, honest, and transparent, 5) innovating and failing forward, and 6) being courageous.POSITION OVERVIEWThe Site Reliability Engineer will play a leading role in continuing to improve the use of internal tools and products delivered within the company, with a focus on supporting our .NET and Ruby software platforms in Production. This position will have investigative skills and the experience of working in Production environment. This position will report to the Director of DevOps/IT and work closely with the development and QA teams.All applicants must be authorized to work in the U.S. without sponsorship.REMOTE OPPORTUNITYThis role is eligible for remote work. FRONTSTEPS is authorized to do business in AL, AZ, CO, CT, FL, GA, ID, IL, MD, MA, MI, MN, NV, NC, OH, OR, TN, TX, VA, WA, and WI. If you are not located in or able to work from a state where FRONTSTEPS is registered, we will not be able to consider you for this position.JOB RESPONSIBILITIES

• 7+ years of experience as a DevOps engineer or a Systems Administrator
• IaaS automation and deployment management with one of the following experiences, Ansible, Concourse, Spinnaker, Azure DevOps
• Expert background in .NET or equivalent languages. (Ruby, Java or Node)
• 5+ years' experience with Container systems such as Kubernetes, Cloud Foundry or CoreOS
• 5+ years' experience with APM toolsets such as New Relic, Datadog or Azure Monitor
• 5+ years' experience in being able to perform RCA in short timespans and determine a fix communicating and working with other teams to ensure that fix is deployed
• Ideally holds one of Microsoft Corporations DevOps Certifications
• Be able to design and articulate highly available systems
• Design and implement BCP/DR in a cost appropriate structure
• Background in networking automation
• Be able to diagnose problems at an OS level, Code level and Process level
• Provide operational support in all things Development and Operations
• 10 years+ of experience with SDLC with an emphasis on delivery
• Experience with tools such as Prometheus, Grafana, FluentD or Kibana equivalents
• 5 years' experience in incident management as a technical escalation point
• Proven engagement in developing and using tools to automate manual tasks
• Experience in on call tooling such as OpsGenie or PagerDuty
• Performs other related duties as requested by management

TECHNICAL SKILLS & QUALIFICATIONS

• BA/BS or equivalent work experience preferred
• Ensuring that production is highly resilient, and all processes procedures and steps are taken to ensure Business Stability
• Aiding in data centre consolidation and standards for Infrastructure
• Migration and definition of appropriate high availability infrastructure for the software platform
• Partnering with Development teams guiding and leading them to design code that's highly available and scalable
• Defining, building, and implementing automation in all areas possible
• Defining observability and metrics capture
• Tracking and defining SLA, SLO with availability

This position is based remotely with a salary of $100,000 - $125,000. Occasional meetings may be required in Denver headquarters.Benefits include the following:

• Medical, Dental, and Vision
• Company sponsored Short-Term Disability, Long-Term Disability, and Life Insurance
• Voluntary Life Insurance
• FSA/HSA
• Paid Time Off
• Sick Time
• Internet Reimbursement
• 401k match

FRONTSTEPS is proud to be an equal opportunity employer. All qualified applicants receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.