Zoomies help the world connect — and deliver happiness while doing it. We set out to build the best video conferencing product for the enterprise, and today help people communicate better with products like Zoom Phone, Zoom Rooms, Zoom Video Webinars, Zoom Apps, and OnZoom.

We’re problem-solvers and self-starters, working at a fast pace to design solutions with our customers and users in mind. Here, you’ll work across teams to dig deep into impactful projects that are changing the way people communicate, and enjoy opportunities to advance your career in a diverse, inclusive environment. 

 We are looking for an exceptionally talented Manager of Physical Security Technology to work Remote. This individual is accountable for the integration and operationalization of critical systems to support the safety and security of Zoom employees and assets worldwide. In this role, you’ll direct the strategic vision of Zoom’s security operational technology systems, solutions, and integrated applications to secure Zoom’s people, properties, and data centers in compliance with physical security design standards. Reporting to the Sr. Manager, Physical Security, the successful candidate will direct ongoing physical security technical programs and develop strategies to mitigate disruption of business operations or processes and protect against compromise, injury, damage, loss, or theft. 

Responsibilities:

• Lead a team of specialists and contract vendors/integrators responsible for security technology design and implementation, upgrades, and assessments of security technology (access control, card readers, doors and locking hardware, camera surveillance, barriers, intrusion detection systems and alarms) 

• Provide leadership and guidance to security and workplace managers responsible for functions related to security technology project management, service administration, delivery, and maintenance

• Continually develop, assess and define physical security design, engineering, and security systems standards, and audit compliance on a regular cadence

• Review security designs and site drawings for accuracy and compliance with expected standards

• Conduct risk/threat vulnerability assessments to determine gaps and design, plan, and budget for measures to provide the appropriate level of protection

• Assist with design and implementation of a physical security operations center

• Serve as the technical security subject matter expert within the Physical Security function. 

• Maintain personal effectiveness by keeping up with the trends and technology in the industry and by personal development activities

• Identify potential risks through engagement with internal and external partners

• Evaluate vendor performance and services and assist in sourcing in the development of Master Service Agreements when required. 

• Accountable for for all technical control requirements as a part of customer audits

• Provide expertise and reporting on complex matters involving compliance

• Creation of short-term and long-term planning, development of Request for Proposals, and accountable for associated budget

• Perform other duties as assigned 

Desired Skills and Experience

• Bachelor’s degree in Engineering, Computer Science, or other related technical area

• Certified Protection Professional (CPP) preferred

• Certified Information System Security Professional (CISSP) preferred

• Significant experience in either corporate security or law enforcement/military conducting physical security risk and vulnerability assessments, project management, and technical system installations both domestically and internationally 

• Broad understanding of critical infrastructure protection requirements, physical security technology controls, threat assessments, and innovative mitigation tactics and applicable regulatory requirements

• Extensive knowledge and experience with facility security planning and design

• Experience with security requirements for an enterprise data center or critical infrastructure environment

• Extensive knowledge and experience with current security technology including access control, CCTV, identification media, NVR, and special applications in a corporate environment

• Experience as a government or corporate technical security officer/technician designing, developing, implementing, and maintaining access control, video surveillance, physical security, visitor management, and threat mitigation solutions

• Experience and in-depth understanding of sourcing and procurement models, tools, processes, and policies in a program/project/contract manager role (government equivalent - Contracting Officer Representative/Contracting Officer Technical Representative (COR/CORT)

• High ethical standards with proven ability to handle highly confidential and sensitive information; excellent judgement, discretion, and diplomacy

• Experience interfacing and collaborating with executives, peers, regulatory agencies, and external clients to develop solutions and gain consensus

• Experience conceptualizing and executing on numerous initiatives and balancing competing priorities

• Experience in recruiting, hiring, and leading high-performing team members

• Fluency in Google Suite, Microsoft Office, and Asana

• Possess excellent interpersonal, communication, and presentation skills

Preferred

• Eligible for U.S. National Security Clearance