IT Cloud Engineer (Remote - US) at Automox

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We are disrupting the status quo and leaving legacy thinking behind. From breaking down industry barriers to shaping the future of how the world works—we believe our growth is limitless. At our core, we are visionaries, builders, and innovators bent on tackling challenging and rewarding work. Innovation shouldn’t stop at technology, that’s why we shape our values, culture, and community around people, not outdated conventions. Join the cloud-native revolution.

Our award-winning answer to modern IT operations and best-in-class results earned Automox four straight quarters of record growth. We are now trusted by more than 2,500 leading companies and MSPs worldwide, including NASA, Yale, Xerox, Allbirds, and Unicef. 

The future of IT Operations is cloud-native – and right now. Will you join us?


Automox is on a mission to empower IT administrators with a suite of tools that automate the fundamental tasks that keep their infrastructure patched, configured, and more secure than ever before. 

We are up to something extraordinary and are seeking curious problem solvers, revolutionaries, and challengers to the status quo to join our team. If you are tired of traditional corporate work environments that put processes over people, or simply looking to ply your craft in a way that impacts both company and customers in a material way - then Automox might be the right place for you. 

We are seeking a customer service-centric IT Cloud Engineer to join our fast-growing team. In this fun role, no two days will be the same. You’ll get to work with everyone in the company and use your technical prowess to improve the lives of all your colleagues. But that’s not all...we know you’re nerdy about tech, and we have a lot of it. You’ll get to work with the most modern tools and platforms out there, along with being able to influence what we might use in the future. If that describes you please read on.


  • Support technology service, software, and hardware requests
  • Automate workflows to replace repeatable processes and reduce manual intervention
  • Serve as an escalation resource (Tier 3) and provide timely response/troubleshooting/resolution to requests from the IT Helpdesk team.
  • Interface with internal teams, such as Security Operations, Development and Engineering, as a technical stakeholder or lead on projects
  • Help design & Implement cloud data management strategies
  • Help build & maintain cloud infrastructure that serves internal teams
  • Manage Integration platforms and perform light data engineering
  • Document and train team as a subject matter expert
  • Support and continuously improve on-boarding and off-boarding processes
  • Collaborate on a team, department, and company-wide IT-owned initiatives


  • Experience and enthusiasm for providing direct support to complex projects
  • Experience auditing and implementing system hardening standards such as CIS, NIST, ISO
  • Self-starter and self-teacher that can thrive with limited oversight/supervision
  • Dedication to modern security frameworks
  • Skilled in communicating technical issues comprehensively to a non-technical crowd
  • Exposure to a start-up environment or fast-growing organization is highly preferred
  • 3+ years working experience in IT Administration
  • Experience working in a mixed Unix/Windows environment
  • Experience in managing various (S, I, P)aaS, products. (Similar to the following)
  • Cloud Infrastructure: AWS (Preferred), GCP, Azure (Preferred)
  • UEM: Intune, Jumpcloud, Jamf
  • IAM: AWS, GSuite, Azure, Okta
  • IPAAS: Zapier, Mulesoft, Workato
  • Effective knowledge of programming languages (Powershell, Bash, Python)
  • Experience understanding business needs and implementing solutions based on criteria gathered
  • Capable of independently handling an outage or critical issue without oversight
  • Flexibility to work overtime and weekends as needed

Colorado applicants: The minimum annual salary for this role is $85,000. Base pay is part of a rich total compensation package and is included for demonstrative purposes only.

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Technology we use

  • Engineering
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An Insider's view of Automox

What are some social events your company does?

Automox hosts company events that allow us to bond and create connections that go beyond the workplace. A great example of this is the company trip we took to Mexico. We also find other ways to bring our people together by hosting fun virtual events on Zoom, such as our online happy hours, scavenger hunts, game shows, and virtual parties.


Events Marketing Coordinator

What makes someone successful on your team?

Having clear communication and expectations makes someone successful on our team. Whether it's the person that you report to being very clear about what they need or want done or your coworker being clear in asking for help on a project, those with clear communication will be the most successful!


Sr. Customer Success Manager

How do your team's ideas influence the company's direction?

The culture at Automox has a fundamental characteristic interwoven within every employee in the organization and that is principled entrepreneurship. You see this when teams lean into the vision and goals of the company and continue to break traditional status quo while taking risks on what some might seem unimaginable.


VP of Human Resources

What projects are you most excited about?

We've got an ambitious list of customer improvements on the horizon, one being a full rewrite of our app in Vue.js which will phase out our legacy framework. This meticulous process has forced decisions around which areas of the UI can also improve and is a big endeavor that will reduce both developer and customer friction in really rewarding ways!


Software Engineer

What are Automox Perks + Benefits

Volunteer in local community
Friends outside of work
Daily sync
Open door policy
Pair programming
Diversity manifesto
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Wellness Programs
We give every employee $300 a year to use towards their personal wellness needs. This stipend is flexible. Need running shoes? Pay for a ski pass? Down payment on a Peloton?
Mental Health Benefits
Retirement & Stock Options Benefits
401(K) Matching
Company Equity
Performance Bonus
50% of everyone's annual bonus is based on individual performance.
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
At Automox we believe work doesn't need to happen 8am-5pm. We support an asynchronous work environment where you work when and where it works best for you.
Remote Work Program
Automox is embracing a distributed culture. We are looking for the best people not the closest and believe work can be done anywhere.
Family Medical Leave
Adoption Assistance
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Holidays
Perks & Discounts
Casual Dress
Some Meals Provided
Lunch is on us! We organize monthly virtual lunch groups so people can get to know teammates from across the country.
Pet Friendly
Home Office Stipend for Remote Employees
Employees are able to submit reimbursements up to $750 to create their home office. Every employee will receive $50 mo to cover additional charges for the internet.
Professional Development Benefits
Diversity Program
Lunch and learns
Promote from within

Additional Perks + Benefits

Our inclusive benefits package is designed with every employee in mind. We offer gender affirmation coverage, an employee assistance program, and a monthly stipend for self-care.

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