Director of Technical Operations

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Matillion is data transformation for cloud data warehouses. In addition to award-winning, highly rated products, we are proud to have highly rated employee reviews on Glassdoor.

Matillion is dual-headquartered in Manchester, UK and Denver, Colorado and we are expanding teams globally across all functions.

As a company, our core values drive our processes. We have a bias for action, we innovate and demand quality, we work with integrity, we are confident without arrogance, customer obsessed and care about our people and our communities. We are looking for people to join Matillion who share our integrity, drive and passion.

The Director of Tech Ops is the person accountable for the operational excellence of our live services and infrastructure. Overseeing both our infrastructure team and our internal tooling team, building security, resilience and operability into our function is the key objective.

Whilst we continue to drive towards an owned and operated model with our product teams, this is a transitional journey and management of the live service is a key responsibility. You will help build and transfer relevant skills and best practice to the development teams whilst continuing to be held accountable for overall security and availability for key systems (internally and externally).

You will also serve as part of the Engineering SLT and bring perspective and experience to that team.

What you will be doing

  • Management of two high-performing ops teams
  • Technical steer on project scope
  • Accountability for service availability
  • Incident Manager for security and availability issues
  • Creation and management of service metrics
  • Strategy for service delivery

What we are looking for

  • People leader experience
  • Significant knowledge and experience of cloud service delivery
  • Project management experience
  • Demonstrable experience of communicating with a wide-range of stakeholders
  • Live service management and incident response
  • Budget management

Find out more about Matillion and our core company values.

We are keen to hear from prospective employees, so please apply and a member of our Talent Acquisition team will be in touch!

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Location

WeWork Wells Fargo Center, Denver, CO 80203

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