API Engineer

| Greater Denver Area

What we do: 
Recognized as one the Top 100 Tech Companies by Builtin.com and over 4.4-star review on Glassdoor, SambaSafety® is the pioneer of driver risk management software in North America. Trusted by over 2 million subscribed drivers; thousands of businesses look to Sambasafety to provide the most powerful, advanced, intuitive, and impactful risk solution platform on the market. SambaSafety is growing at an incredible rate with high employee engagement. It’s an exciting time to be at Samba. Now is the right time to join our high performing culture. We hope to see you here!

What we want:

  • Be a trusted subject matter expert In the area of system integration and application programming interfaces (API)
  • Hands-on experience with APIs in both a business analysist and implementation capacity
  • Spend appropriate time speaking with customers technical teams to understand their needs around the API
  • Interacting with internal stakeholder including product management, technical support, and sales teams
  • Gather customer requests, partner requests, and general market needs and translate them into product enhancement requests. Know when to deliver the exact thing that is requested and when there's a better but less obvious path.
  • Generate detailed product specifications to illustrate product functionality including business rules, flows and use cases.
  • Participate in Strategy Sessions and make yourself available to answer questions, provide feedback, clarification, and guidance.

Customer Success:

  • Understand our customers pains and their vision of achievement, while guaranteeing they are educated and excited about your vision and the features.
  • Conduct and manage customer feedback sessions
  • Communicate with customers on their issues, resolution and feedback.
  • Conduct and manage customer feedback sessions.
  • Excellent communicator in person, on the phone, via email, etc. 
  • Detail oriented, manages time and tools effectively, excellent internal workplace communicator

Collaborate:

  • Strategize with other departments such as product managers, sales, UX and engineering. 
  • Collaborate with QA to contribute to test plans and ensure the highest quality delivery of features.
  • Marketing on the messaging, positioning, value and benefits of the features you are bringing to market.
  • Sales to help market, brand and sell your features and the overall SaaS platform.
  • Leadership and Executive Leadership Teams to align your product vision and strategy to company objectives.

What you’ll need: 

  • Bachelor’s Degree
  • 3-5+ years of relevant product management, product owner, or software development experience in an agile software environment 
  • Must thrive in a fast-paced, time-compressed and dynamic environment
  • Excellent verbal and written communication skills
  • Knowledge and practical experience with Agile development methodologies and Product Owner role: 
  • REST/SOAP HTTP Protocol
    • Knowledge of each protocol and common format types to transmit requests for each
  • MSSQL/Postgres
    • Doesn’t have to be vast but need to understand how to query tables and make occasional joins to access data we hold in postgres (our DRM customers info and API calls)
  • JSON
    • This is our format for request/responses with our REST EAPI
      • You could mention something like competency in JavaScript (they won’t need to code but they’ll need to be able to recognize different property types (ie strings, numbers, Booleans, arrays)
  • XML
    • Very human readable format returned – just need to be familiar with the format and how a Schema branches parent/sub elements for returned responses in this format
  • API Testing Tool
    • Familiarity with testing API requests with tools such as Postman or SoapUI – Testing Either SOAP or REST protocol
    • Comfortable with submitting requests and any potential error handling returned in the response
  • Editor Familiarity
    • A lot of the data or occasional scripts I right for a request need to be handled in a “code” editor. Would just need familiarity with any and be able to work through data responses in this type of IDE environment


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Technology we use

  • Engineering
    • .NETLanguages
    • C++Languages
    • JavaLanguages
    • JavascriptLanguages
    • PythonLanguages

Location

Located at the steps of DTC along the I-25 corridor. Our location has a breathtaking view of the Rockies! Steps from bars, breweries, food, and RTD!

An Insider's view of SambaSafety

What are some social events your company does?

Sambas implemented a culture team with the intention of including all departments and offices in events, volunteer opportunities, philanthropic activities and events for employees to get to know each other during and outside of business hours. This has truly created a fun environment by hosting parties, picnics, ice cream socials, and much more!

Lindsay Davis

Sales Enablement Specialist

What does your typical day look like?

There is a great work/life balance at Samba. Our organization makes an impact to businesses and their employees so we’re usually available, however being in the office 24/7 is not what Samba is about. The high level of trust that we’re all here to work hard and be the best trumps clocking in and working typical 9-5 hours.

Abby Abreu

Senior Account Manager

How has your career grown since starting at the company?

I didn’t have any Saas experience when I started at Samba. I came in as an SDR last year and have since been promoted to an Account Executive, Emerging Markets. The team was paramount in my growth, because I knew I could lean on them and learn. Everyone here is incredibly selfless and is willing to drop whatever they are doing to help you succeed.

Connor Fuqua

Account Executive, Emerging Markets

What unique initiatives do you have that encourage innovation?

Samba is full of collaborative, highly engaged, driven people continuously looking to outperform. We harness and direct this energy towards intelligent risk-taking leading to greater innovation. Our program encourages dialogue on the vast amount of ideas surfaced by our teams. Selected ideas are assigned to a team for completion.

Kevin Lawlor

VP of Human Resources

How do you empower your team to be more creative?

The environment we create is one of experimentation, where anyone can bring anything to the table as a solution to accomplish a task to enhance and grow our product. No idea is too mundane or question too simple to be discussed and used to grow our people as well as our product offering.

Tommy Cordova

Software Architect

What are SambaSafety Perks + Benefits

SambaSafety Benefits Overview

SambaSafety offers an amazing culture with a strong career path, an ability to have a deep impact on our success, a competitive salary, and benefits include excellent healthcare options, a health savings account with company contribution, flex spending accounts, 401 (k) with employer match and unlimited paid time off, paid holiday and volunteer days, tuition reimbursement, and products that help keep communities safer.

Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Onsite Gym
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Performance Bonus
Child Care & Parental Leave Benefits
Child Care Benefits
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Vacation & Time Off Benefits
Unlimited Vacation Policy
Generous PTO
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Company Outings
Game Room
Stocked Kitchen
Some Meals Provided
Happy Hours
Parking
Recreational Clubs
Relocation Assistance
Fitness Subsidies
Professional Development Benefits
Job Training & Conferences
Tuition Reimbursement
Diversity Program
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