Director, Data Governance and Operations

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Company Description
Zayo provides mission-critical bandwidth to the world's most impactful companies, fueling the innovations that are transforming our society. Zayo's 141,000-mile network in North America and Europe includes extensive metro connectivity to thousands of buildings and data centers. Zayo's communications infrastructure solutions include dark fiber, private data networks, wavelengths, Ethernet, and dedicated Internet access. Zayo serves wireless and wireline carriers, media, tech, content, finance, healthcare and other large enterprises.
The Director of Data Governance & Operations plays a critical role in driving the organization's data governance strategy and framework, ensuring the integrity and usability of data assets, mitigating data risks, and fostering a data-driven culture. By providing leadership, guidance, and expertise, they help maximize the value of data and enable effective decision-making throughout the organization. This individual plays a crucial role in ensuring that data is managed effectively, securely, and in compliance with relevant regulations and policies.
1. Strategy and Planning:
- Develop and execute a data governance strategy that aligns with the organization's goals and objectives.
- Define the vision, mission, and goals of the data governance program.
- Establish a roadmap and action plan for implementing and maturing data governance practices.
2. Policy and Standards Development:
- Create and maintain data governance policies, procedures, and standards.
- Define guidelines for data quality, data classification, data privacy, data security, and other relevant areas.
- Ensure policies are communicated effectively and enforced across the organization.
3. Data Stewardship:
- Identify and assign data stewards responsible for specific data domains or business areas.
- Define the roles and responsibilities of data stewards and provide guidance and support to them.
- Facilitate collaboration between data stewards and business users to ensure data integrity and quality.
4. Data Management Framework:
- Establish a framework for managing data throughout its lifecycle, including data creation, acquisition, integration, storage, usage, and disposal.
- Define data management processes such as data profiling, data cleansing, data integration, and data retention.
- Ensure compliance with relevant data regulations and industry standards.
5. Data Review Board / Governance Council:
- Establish and lead a data review board or steering committee consisting of key stakeholders from various business units.
- Provide oversight, guidance, and decision-making authority for data governance initiatives.
- Facilitate regular meetings, report progress, and seek approvals for data-related policies or projects.
6. Data Privacy and Compliance:
- Ensure compliance with data protection regulations such as GDPR, CCPA, and others relevant to the organization.
- Collaborate with legal and compliance teams to assess and address privacy risks.
- Establish data privacy controls, respond to data breaches or incidents, and fulfill data subject requests.
7. Data Education and Awareness:
- Promote data literacy and awareness across the organization.
- Conduct training sessions, workshops, or awareness campaigns to educate employees about data governance principles, best practices, and their roles.
- Foster a data-driven culture and advocate for the value and importance of data governance.
8. Data Governance Tools and Technologies:
- Evaluate, select, and implement data governance tools and technologies that support data management, metadata management, data quality monitoring, and other relevant capabilities.
- Collaborate with IT teams to ensure the tools align with the organization's infrastructure and security requirements.
9. Performance Measurement and Reporting:
- Define key performance indicators (KPIs) and metrics to measure the effectiveness of data governance initiatives.
- Establish processes to monitor data quality, compliance, and the overall health of the data governance program.
- Provide regular reports to senior management and stakeholders to demonstrate progress and identify areas for improvement.
10. Continuous Improvement:
- Continuously review and enhance the data governance program based on feedback, lessons learned, and evolving business needs.
- Stay up-to-date with industry trends, emerging technologies, and regulatory changes that may impact data governance practices.
- Identify and implement opportunities for innovation and efficiency in data governance processes.
As a Director of Data Governance, you would be expected to possess a combination of technical expertise, leadership skills, and business acumen. The key qualifications included, but are not limited to:
1. Education and Knowledge:
- Bachelor's or Master's degree in a relevant field such as computer science, information systems, data management, or a related discipline.
- Advanced knowledge and hands on experience at scale of data governance principles, practices, and methodologies.
- Advanced knowledge and hands on experience at scale with data management concepts, including data quality, data integration, metadata management, data privacy, and data security.
- Advanced knowledge and hands on experience with Agile, Scaled Agile and Scrum
- Advanced Financial Acumen and Modeling skills
- Advanced Portfolio Management and Value Chain skills
- Expert Jira Knowledge and Experience
- Understanding of regulatory requirements and compliance frameworks related to data, such as GDPR, CCPA, HIPAA, or industry-specific regulations are preferred.
2. Experience:
- 10+ years of Data, Technology, Agile, Finance Experience at Scale
- Proven experience in data governance or a related field, with progressively increasing responsibilities.
- Experience in leading and managing data governance programs or initiatives within an organization.
- Knowledge of data governance tools, technologies, and data management frameworks.
- Familiarity with data-related roles and responsibilities, such as data stewards, data owners, and data custodians.
3. Leadership and Communication:
- Strong leadership skills with the ability to provide direction, motivate teams, and drive change.
- Excellent communication skills to articulate complex concepts to both technical and non-technical stakeholders.
- Ability to collaborate and influence across different business units and levels of the organization.
- Experience in building and managing cross-functional teams and fostering a culture of data governance.
4. Analytical and Problem-Solving Skills:
- Expert analytical and problem-solving abilities to identify root causes of data issues, assess risks, and develop effective solutions.
- Ability to apply critical thinking and make data-driven decisions.
- Proficiency in data analysis and data profiling techniques to assess data quality and identify improvement opportunities.
5. Business Acumen:
- Understanding of the organization's business processes, goals, and challenges.
- Ability to align data governance initiatives with the strategic objectives of the organization.
- Experience in translating business requirements into data governance policies and standards.
6. Regulatory and Compliance Knowledge:
- Knowledge of data protection and privacy regulations and their implications on data governance practices.
- Familiarity with compliance frameworks and industry standards relevant to data governance.
7. Continuous Learning:
- Willingness to stay updated with the latest trends, technologies, and best practices in data governance.
- Participation in relevant professional communities, conferences, and training programs.
Base pay range: $180,000 - $200,000, commensurate with experience
Benefits, Rewards & Wellness

  • Excellent Health, Dental & Vision Insurance
  • Retirement 401(k) Savings Plan
  • Fitness membership discounts
  • Generous paid time off policy including paid parental leave

Zayo provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, provincial or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

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Technology we use

  • Engineering
  • Sales & Marketing
    • JavaLanguages
    • JavascriptLanguages
    • PythonLanguages
    • RubyLanguages
    • SqlLanguages
    • ApexLanguages
    • ReactLibraries
    • ReduxLibraries
    • Node.jsFrameworks
    • Ruby on RailsFrameworks
    • Microsoft SQL ServerDatabases
    • MySQLDatabases
    • OracleDatabases
    • PostgreSQLDatabases
    • SalesforceCRM


Our Boulder campus is located in the 29th Street Mall where employees can benefit from access to restaurants, retail, fitness and more!

What are Zayo Perks + Benefits

Zayo Benefits Overview

Zayo Group is committed to providing our employees with a benefits program that is both comprehensive and competitive. Our benefits program offers health care, dental and vision coverage, as well as financial security to our employees and their families.

Volunteer in local community
Provides up to 16 hours a year to volunteer in the community
Partners with nonprofits
B Strong, Greenhouse Scholars, A Precious Child, AMP the Cause, There With Care, Boulder Parks and Rec, and many more....
Open door policy
OKR operational model
Team based strategic planning
Open office floor plan
Flexible work schedule
Remote work program
Dedicated diversity and inclusion staff
Highly diverse management team
Mandated unconscious bias training
Diversity manifesto
Mean gender pay gap below 10%
Diversity employee resource groups
Employee Resource Groups Mental Health & Disability Advocacy | Pride | Women's | Multicultural | Veterans | Sustainability
Hiring practices that promote diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Flexible Spending Accounts (FSAs) enable you to put aside money for important expenses & help reduce your income taxes at the same time. Zayo employees can contribute up to $2,850 annually.
Disability insurance
Short & Long term disability insurance are a free company provided benefit to all full time employees. They cover 60% of annual salary up to $5000/$10000 monthly maximum payout
Dental insurance
Preventative, minor, and major dental services and treatments are covered under Zayo's plans.
Vision insurance
The vision plan covers routine eye exams and also pays for all or a portion of the costs of glasses or contact lenses if you need them.
Health insurance
Each person's health care needs are different. That's why our medical plan offers multiple options (3) so that you can choose the coverage level best-suited to your personal situation.
Life insurance
Your family depends on your income for a comfortable lifestyle and for the resources necessary to make their dreams a reality! Zayo offers Basic Term Life and AD&D as well as supplemental insurance.
Pet insurance
Offered at a discounted rate to all Zayo employees
Wellness programs
We offer incentives for employees to participate in many wellness activities.
Team workouts
Do you love working out? So do we which is why Zayo offers access to group fitness sessions and company-sponsored events, such as the B Strong Ride.
Mental health benefits
Financial & Retirement
Zayo Group offers a 401(k) plan through Fidelity. Eligible employees may join the plan as soon as administratively feasible after their date of hire and may contribute up to the IRS limit of $19,000.
401(K) matching
Zayo matches 50% of employee contributions up to 4% with a cap at 2% match.
Company equity
Performance bonus
Child Care & Parental Leave Benefits
Generous parental leave
Family medical leave
Adoption Assistance
Return-to-work program post parental leave
Company sponsored family events
Vacation & Time Off Benefits
Generous PTO
Zayo employees receive between 0 and 25 days per year of paid time off based on years of service.
Paid volunteer time
We encourage our employees to give back to our communities by providing 4 hours of Volunteer Time Off per quarter.
Paid holidays
Office Perks
Commuter benefits
Zayo Group offers the option to elect Commuter Benefits which helps you pay for public transportation and parking costs while commuting to and from work using pretax dollars.
Company-sponsored outings
Some meals provided
Company-sponsored happy hours
Happy hours are hosted twice monthly and include alcoholic and non-alcoholic options.
Onsite office parking
Parking is available at Zayo offices.
Recreational clubs
Love sports? So do we! We offer a variety of options to get involved with your co-workers outside of the office.
Fitness stipend
We strongly believe that there is nothing more important than the health and well-being of our employees and families. To promote health and fitness, Zayo has partnered with GymPass.
Onsite gym
Professional Development Benefits
Job training & conferences
Tuition reimbursement
The tuition reimbursement program provides an opportunity for Zayo employees to further their education and to apply to be reimbursed for eligible education expenses.
Lunch and learns
Zayo is committed to providing opportunities for employees to expand and grow their knowledge base through lunch and learn sessions.
Promote from within
Mentorship program
Continuing education stipend
Continuing education available during work hours

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