Sr. Business Operations Analyst (Remote - US) at DISQO

| Remote
Sorry, this job was removed at 11:40 a.m. (MST) on Wednesday, March 2, 2022
Find out who’s hiring remotely
See all Remote jobs
Apply Now
By clicking continue you agree to Built In’s Privacy Policy and Terms of Use.
DISQO is changing the way that the world’s largest brands, agencies and consumer intelligence companies get to know their consumers. We’ve built the first identity-based platform that combines consumer attitudes and behaviors together to power the most accurate and predictive insights solutions for our customers, and we do all of that with the willing participation of our consumers and without using outdated technologies like third-party cookies. We help our customers get a cross-platform view into consumer sentiment, measure advertising effectiveness, analyze consumer purchase journeys, and ultimately grow their brands.

Our mission at DISQO is to engage people to share their opinions and behaviors openly to help our customers make the right decisions. With over one million active members sharing their attitudes and behaviors, DISQO is looking to expand, improve and create world-class applications for people to openly share their data for research.

Who we are looking for:

We’re looking for a Sr. Business Operations Analyst to drive operational excellence for our sales & success organization by partnering closely with sales, success, business, and operations leadership to optimize operational effectiveness across all product lines. This role will be focused on driving sales team productivity and scalable operations. We are looking for someone who is a quick learner and passionately understands sales activities, CRM systems, and has a genuine interest in supporting a growing sales organization. The ideal candidate thrives in a fast-paced environment, finds excitement in data-driven and scalable problem solving, and has a bias for action and outcomes. This role will be highly visible and impactful across the entire organization.

What you will do:

  • Define, develop, and implement sales support systems and scalable processes including Deal Desk, Territory Planning & Management, Pipeline Management, Onboarding, and other enablement processes
  • Partner with sales and key stakeholders to understand operational needs and evolve existing workflows. Write and maintain documentation for sales operation processes
  • Ensure data accuracy in salesforce.com CRM and OutreachPrepare ad hoc analysis & participate on special projects as needed
  • Produce and maintain reports/dashboards that accelerate information-to-action at scale
  • Drive process improvement, adoption, and effectiveness at every level of our sales process

What you’ll bring:

  • 5+ years in a Business/Sales/Success Operations or similar roleBachelor’s Degree is required
  • Solid understanding of the tech industry and the SaaS world
  • Demonstrable knowledge and understanding of sales and customer success disciplines
  • Solid functional understanding of salesforce.com CRM; strong experience with creating and maintaining reports and dashboards; Excellent analytical thinking skills; able to breakdown ambiguous problems into concrete, manageable components and think through optimal solutions
  • Solid verbal and written communication skills, and highly organized; project or program management experience is a plus
  • Strong problem solving and troubleshooting skills; ability to escalate problems and roadblocks as needed
  • Commitment to see things through toward actionable outcomes and results
  • Flexible team player, with a bias for action
  • Ability to balance sharp focus on measurable outcomes with deep and genuine empathy for people, customers, and the business
  • High-energy with a sense of humor, ability to work with a wide range of personalities

#LI-Remote #LI-JH1

Perks & Benefits:

·100% covered Medical/Dental/Vision for employee, 80% for dependents
·Equity
·Unlimited Vacation
·Flexible work hours
·Happy Hours
·Quarterly Offsites
·401K
·Life Insurance
·FSA
·Paid Maternity/Paternity leave
·Disability Insurance
·Travel Assistance Program
·24/7 Counseling Services offered to employees

DISQO is an equal opportunity employer. Discovery, innovation, and growth are possible when we open ourselves to new possibilities, perspectives, and approaches. That’s why, at DISQO, we welcome, support, and empower individuals from diverse backgrounds. Exceptional teams are rooted in extraordinary people, each with a unique story and a compelling set of skills. DISQO does not discriminate against employees based on race, color, religion, sex, national origin, gender identity or expression, age, disability, pregnancy (including childbirth, breastfeeding, or related medical condition), genetic information, protected military or veteran status, sexual orientation, or any other characteristic protected by applicable federal, state or local laws.

*Recruiting firms that submit resumes to DISQO without first entering into a written contract will not be entitled to any compensation on candidates referred by that firm.

Read Full Job Description
Apply Now
By clicking continue you agree to Built In’s Privacy Policy and Terms of Use.

Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • C++Languages
    • GolangLanguages
    • JavaLanguages
    • JavascriptLanguages
    • PHPLanguages
    • PythonLanguages
    • ScalaLanguages
    • SqlLanguages
    • SwiftLanguages
    • ReactLibraries
    • ReduxLibraries
    • AngularJSFrameworks
    • LaravelFrameworks
    • Node.jsFrameworks
    • SparkFrameworks
    • SpringFrameworks
    • TensorFlowFrameworks
    • MySQLDatabases
    • PostgreSQLDatabases
    • RedisDatabases
    • RedshiftDatabases
    • Google AnalyticsAnalytics
    • MixpanelAnalytics
    • IllustratorDesign
    • PhotoshopDesign
    • JIRAManagement
    • TrelloManagement
    • WordpressCMS
    • SalesforceCRM
    • SendGridEmail
    • OnGageEmail

Location

Located in the heart of downtown Glendale’s thriving tech community, DISQO is conveniently near a myriad of great eateries & entertainment options.

An Insider's view of DISQO

What are some social events your company does?

We have weekly happy hours, lunches and after hours activities. They include Nerf gun fights, karaoke, bowling, weekly basketball games, ping pong, puppy day, trivia games and a lot more!

Siran

Controller

What projects are you most excited about?

DISQO's consumer facing product, Survey Junkie, is an awesome project to work on. Between building new features and responding to customers, at the rate we move, the project never gets old. Also, working on something that is used by millions of people is super fulfilling as I know everything I do makes an impact in the lives of others.

Roque

Senior Software Engineer

How has your career grown since starting at the company?

DISQO granted me the opportunity to learn the fundamental framework to building a successful product while focusing on the user. As a recent college graduate, I can’t imagine to be working with a greater company than DISQO as they really encourage the work hard, play hard culture to all its employees.

David

Product Manager

What is your vision for the company?

We want to build a trusted world where all brand decisions result in ultimate consumer satisfaction, a world where brands and consumers connect to create the best products & experiences together.

It's quite an ambitious & technically challenging goal, with an impact so massive, it will benefit all of humanity.

Drew

CTO

What’s the vibe like in the office?

The office vibe at DISQO can simply be described as fun. Whether it’s making watermelon slushee’s in the kitchen or playing a random game of UNO, there’s always something going on. Even when the work gets intense, you can always hear laughter throughout the office.

Marina

Talent Acquisition Coordinator

What are DISQO Perks + Benefits

DISQO Benefits Overview

Fully subsidized medical, dental and vision PPO plan
Flexible schedule
Gym membership
Fully stocked kitchen and catered lunches
Fun culture - happy hours, games, off-site team building activities
Smart passionate coworkers
Remote work options

Culture
Volunteer in local community
Friends outside of work
Eat lunch together
Intracompany committees
Daily sync
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Documented equal pay policy
Dedicated Diversity/Inclusion Staff
Highly diverse management team
Unconscious bias training
Diversity manifesto
Mean gender pay gap below 10%
Diversity Employee Resource Groups
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Wellness Programs
Onsite Gym
Team workouts
Mental Health Benefits
Retirement & Stock Options Benefits
401(K)
Company Equity
Employee Stock Purchase Plan
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
DISQO provides employees with a flexible work schedule that includes Core hours, Flexible start and end times.
Remote Work Program
Company sponsored family events
Vacation & Time Off Benefits
Unlimited Vacation Policy
Generous PTO
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
DISQO offers employees who commute or forego a parking pass completely, a monthly stipend.
Company Outings
DISQO hosts company outings Quarterly. Our previous quarterly events include bowling, a scavenger hunt in Santa Monica and a pool party in Malibu.
Free Daily Meals
Game Room
Stocked Kitchen
DISQO has a fully stocked kitchen including unlimited snacks and all kinds of beverages.
Some Meals Provided
Happy Hours
Parking
Relocation Assistance
Fitness Subsidies
DISQO provides discounted membership to 24 Hour Fitness.
Home Office Stipend for Remote Employees
Professional Development Benefits
Job Training & Conferences
Diversity Program
Lunch and learns
Every few weeks, we host Taco Talks, where representatives from different departments share recent wins, ongoing projects, and more.
Cross functional training encouraged
Promote from within
Time allotted for learning
Online course subscriptions available
Customized development tracks
Paid industry certifications

More Jobs at DISQO

Apply Now
By clicking continue you agree to Built In’s Privacy Policy and Terms of Use.
Save jobView DISQO's full profileSee more DISQO jobs