Senior Business Intelligence Data Analyst

| Hybrid
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JOIN FRONTSTEPS

There are 69 million Americans who live in common interest communities and the FRONTSTEPS team is building powerful solutions to impact these residents and their community leaders. We believe that each member of the FRONTSTEPS family contributes to our end goal: helping our customers, and their communities, become safe, informed, and efficient.

What is the opportunity?
We are looking for a savvy individual who is part analyst, part data expert, and part strategic business partner. If you enjoy using data to answer key business questions, while building systems that scale and enable business owners, this may be the job for you! This is a newly-created role where you will work independently to manage large datasets and output dashboards that drive business decisions for cross-departmental leadership. You will also collaborate across the organization to lend analytical support for a variety of projects and to brainstorm and implement more long-term automated solutions.  


Here’s a sampling of what you’ll take on in this role:

  • Build Data Sets and Dashboards that Fulfill Real Company Needs: Define and develop requirement documentation on how to work with various APIs to pull transactional and customer data.  Consult with leaders in sales, marketing, and customer operations to define data needs, and build/validate shared data sets that meet needs.
  • Gather Insights from Data: Use data to tell a story. Routinely analyze operational data, share insights, and make recommendations for additional KPIs.
  • Become a Thought Leader: Be the subject matter expert for all things related to data infrastructure and data governance.
  • Automate Business Analytics: Proactively identify, evaluate, and implement emerging analytics software, technologies, and tools.

Why is it exciting?

  • You will work with leaders across the organization to define and build out our reporting infrastructure. You will be the driving force in taking us to the next level of automated insights and analysis deeper in the organization.
  • This role will report directly to the CFO, with close relationships to both customer facing and product teams. You’ll collaborate with executives to instrument and analyze the engine of the company.

What will it take to succeed?

  • BS/BA in business, math, computer science, IT, finance or related field
  • 5+ years of experience as a business analyst, data analyst, or in a similar data-focused capacity
  • Experience with writing SQL queries and Relational Databases
  • Experience with Microsoft Excel (advanced)
  • Experience with designing, building and maintaining Tableau workbooks
  • Familiar with APIs and how they work
  • Demonstrated analytical skills and problem-solving acumen
  • Experience consulting with business owners to identify reporting needs and translate needs to automated, scalable systems
  • Highly motivated self-starter able to take ownership of analysis projects from start to finish
  • Passion for working in a fast-paced environment, with an ability to adapt quickly to changing priorities
  • Project management skills
  • Exposure to CRM (Salesforce.com preferred) and other business systems
  • Experience with SaaS recurring revenue model
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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • C#Languages
    • JavascriptLanguages
    • RubyLanguages
    • SqlLanguages
    • jQueryLibraries
    • jQuery UILibraries
    • ReactLibraries
    • ReduxLibraries
    • Twitter BootstrapLibraries
    • ASP.NETFrameworks
    • Node.jsFrameworks
    • Ruby on RailsFrameworks
    • Microsoft SQL ServerDatabases
    • PostgreSQLDatabases
    • RedisDatabases
    • Google AnalyticsAnalytics
    • IllustratorDesign
    • InVisionDesign
    • SketchDesign
    • ConfluenceManagement
    • TrelloManagement
    • WebflowCMS
    • SquarespaceCMS
    • SalesforceCRM
    • MarketoLead Gen

Location

Our office is at 12th & Broadway near Civic Center. Tons of lunch options (Torchy's, Zep's, BurgerFi), a bus stop & a short walk from RTD at 16th & CA

An Insider's view of FRONTSTEPS

How does your team reward individual success?

From personal experience, I can attest that hard work at FRONTSTEPS absolutely pays off. I’ve only been with the company for a few years, and my dedication and desire to do my best have consistently been recognized and rewarded; this includes several promotions. We also recognize hard work through a kudos channel and monthly Core Value Awards.

Karla Nascimento

Senior Technical Specialist

What projects are you most excited about?

I’m excited about the new platform that we’re launching. And we're building rich new customer experiences w/ some household brand names. We're clearly the leader in our industry, but we aren’t taking that for granted. Every client, resident & partner who sees our new products are super impressed. It’s a fun position to be in.

Matt DeWolf

President of Payments

How has your career grown since starting at the company?

I have been given the freedom to initiate and lead initiatives that I wouldn't have been able to in a larger company. After 4 years at FRONTSTEPS, I've grown in responsibility over our People Operations and our people initiatives have gained momentum inside the business. Develop our People is FRONTSTEPS #1 Core Value for a reason!

Juli

Director, People Operations

How do you make yourself accessible to the rest of the team?

I keep my office door open as much as possible to enable anyone to provide timely feedback and seek advice when the unexpected happens. For that to be successful I build relationships with people across my organization to let them know they can come to me whenever necessary and sometimes just to chat and catch up.

Leo Haasbroek

Chief Operating Officer

What is your vision for the company?

Our vision is to change the conversation around HOA software and be a catalyst in opening up communication between neighbors, HOA Boards and community associations. We are building more than a company, it’s truly an effort to develop a culture of growth and excellence as a team.

Matt DeWolf

CEO

What are FRONTSTEPS Perks + Benefits

FRONTSTEPS Benefits Overview

The benefits of working for FRONTSTEPS are endless! Joining our team means opportunities to be daring and innovative ... every day! You can be part of the engagement team and foster our cool culture with events, outings, and parties. We just rolled out an awesome new program that allows employees to recognize other employees for going the extra mile. Led by employees, for employees it's just one example of what it means to be a FRONTSTEPPER! Oh, and there are a ton of other benefits like health care and beer Fridays ... KEEP reading to find out.

Culture
Open door policy
OKR operational model
Team based strategic planning
Open office floor plan
Employee resource groups
Employee-led culture committees
Hybrid work model
Remote work program
Diversity
Documented equal pay policy
Mean gender pay gap below 10%
Hiring practices that promote diversity
Health Insurance + Wellness
Flexible Spending Account (FSA)
FRONTSTEPS offers you a Healthcare Flexible Spending Account and a Dependent Care Flexible Spending Account.
Disability insurance
Dental insurance
The FRONTSTEPS plan covers 100% of preventative care. We have options that include orthodontia coverage.
Vision insurance
Our competitive vision plan covers 100% of a basic exam, with a copay. Plus, contact lens and eyeglass frame benefits.
Health insurance
FRONTSTEPS offers a PPO and a qualified high-deductible plan with FSA and HSA options.
Life insurance
FRONTSTEPS offers a company provided life insurance for the financial security for the people who depend on you.
Wellness programs
The FRONTSTEPS Wellness Committee exists because we know that healthy and happy employees lead to happy customers and healthy business.
Mental health benefits
Employee Assistance Program available to all employees to promote mental health.
Financial & Retirement
401(K)
401(K) matching
Charitable contribution matching
FRONTSTEPS CSR Mission Statement: Supporting Organizations that help people live safely, thrive within their communities, and prosper equitably in society.
Child Care & Parental Leave
Generous parental leave
5 weeks of paid parental leave.
Family medical leave
Adoption Assistance
$1500 Adoption Assistance
Vacation + Time Off
Unlimited vacation policy
Generous PTO
Paid holidays
Paid sick days
Every employee receives 80 hours of Paid Sick Time upon hire and resets at beginning of year.
Office Perks
Commuter benefits
FRONTSTEPS offers to cover the cost of parking at our downtown office.
Company-sponsored outings
Rockies games, ax throwing, bowling ... the FRONTSTEPS team is all about exploring and taking advantage of the cool stuff Denver has to offer!
Free snacks and drinks
Company-sponsored happy hours
Every Friday at 4:30!
Onsite gym
Professional Development
Job training & conferences
Tuition reimbursement
Lunch and learns
Our product team demoes new features and enhancement that are releasing in the near future.
Promote from within
Continuing education available during work hours
Online course subscriptions available
Customized development tracks

Additional Perks + Benefits

While we are a remote-first organization, we do schedule team and company-wide events that make working in a virtual world just a little more enjoyable.

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