Machine Learning Engineer at Zoom Video Communications (Remote)

Employer Provided Salary: $131,600-$210,500 Annually
Salary data is provided by the employer. Please note this is not a guarantee of compensation.
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About This Role

The Opportunity
As a member of the summarization team, you will advance state of the art text summarization, collaborate with expert industry partners on both hardware and models, and ultimately develop and maintain production systems that benefit hundreds millions of users!
The Skill Set
  • 5+ years of professional experience as an ML Engineer (2+ with PhD)
  • Professional or extensive academic experience with text summarization
  • BS & MS in Computer Science or related field
  • Ability to leverage large-scale compute resources, including distributed GPUs, to train and evaluate very large neural networks.
  • Familiarity with advanced models such as BERT
  • Working knowledge of machine learning techniques and algorithms, ranging from logistic regression to deep neural networks.
  • Professional experience with basic NLP, including techniques such as tokenization, lemmatization, and TF-IDF vectorization.
  • Ability to manage datasets and evaluate ML model performance, using train/test splits, cross-validation, and task-specific metrics.
  • Proficiency in Python, including basic skills such as setting up virtual environments, installing packages from PyPI, and debugging common problems using online resources.
  • Ability to create large software projects that are organized, well-structured, thoughtfully documented, and automatically tested.
  • Experience deploying machine learning models to production.

Nice to Have
  • Proven record of working with open-source communities.
  • Familiarity with web frameworks such as Flask, Tornado, Starlette, or FastAPI.
  • Experience with server-side JavaScript or TypeScript, including comfort with tools such as npm.
  • PhD in Computer Science or related field

What You'll Do
  • Help develop state-of-the-art abstractive text summarization systems using large language models (LLMs)
  • Manage data ingestion processes, oversee labeling efforts and monitor data quality to support your own machine learning models.
  • Proactively identify model failure cases and identify new approaches for improving our machine learning models.
  • Continued education about the latest machine learning algorithms, techniques, and technologies.

Salary Range or On Target Earnings:
Minimum:
$117,000.00
Maximum:
$233,900.00
In addition to the base salary and/or OTE listed Zoom has a Total Direct Compensation philosophy that takes into consideration; base salary, bonus and equity value.
Information about Zoom's benefits is on our careers page here .
Note: Starting pay will be based on a number of factors and commensurate with qualifications & experience.
We also have a location based compensation structure; there may be a different range for candidates in this and other locations.
Work Styles at Zoom
In most cases, you will have the opportunity to choose your preferred working location from the following options when you join Zoom: in-person, hybrid or remote. Visit this page for more information about Zoom's Workstyles .
About Us
Zoomies help people stay connected so they can get more done together. We set out to build the best video product for the enterprise, and today help people communicate better with products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinars.
We're problem-solvers, working at a fast pace to design solutions with our customers and users in mind. Here, you'll work across teams to deliver impactful projects that are changing the way people communicate and enjoy opportunities to advance your career in a diverse, inclusive environment.
Explore Zoom:
  • Hear from our leadership team
  • Browse Awards and Employee Reviews on Comparably
  • Visit our Blog
  • Zoom with us!
  • Find us on social at the links below and on Instagram
  • View more jobs, sign up for job alerts and join our talent community. Visit the Zoom careers site .

We believe that the unique contributions of all Zoomies is the driver of our success. To make sure that our products and culture continue to incorporate everyone's perspectives and experience we never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. Zoom is proud to be an equal opportunity workplace and is an affirmative action employer. All your information will be kept confidential according to EEO guidelines.
We welcome people of different backgrounds, experiences, abilities and perspectives including qualified applicants with arrest and conviction records and any qualified applicants requiring reasonable accommodations in accordance with the law. If you need any assistance or accommodations due to a medical condition, or if you need assistance accessing our website or completing the application process, please let us know by emailing us at [email protected] .
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Location

We are located North of the DTC area. Just a short drive away you can find trendy restaurants, bars, and the Cherry Creek Reservoir!

An Insider's view of Zoom Video Communications

What’s the vibe like in the office?

This office is fun, driven, smart, and happy. We’re proud of each other, our product, and how we work hard to make our customers happy and cared for.

Michael

Developer Advocate

What projects are you most excited about?

Right now, I’m most excited about optimizing our enablement programs at Zoom. As our team grows, it’s vital that we scale our programs and processes thoughtfully to ensure every Zoomie feels comfortable, confident, and equipped for success in their role. Watching individuals evolve as Zoom experts is both fun and fulfilling!

Ashley

Customer Success Operations Manager

How has your career grown since starting at the company?

In my year and a half at Zoom, I’ve had the privilege of moving from a BDR, to a Team Lead, to an Account Executive. Through each step, my manager was transparent, approachable & committed to my own professional growth. Zoom recognizes that not all career paths are the same, and each manager takes an individual approach to identify what drives you.

Nicole

Small/Medium Business Account Executive

How do you empower your team to be more creative?

One of the things I love about Zoom is the trust they have in me that allows me to be creative. Being a leader at Zoom I'm able to watch my team collaborate and teach each other. For me that's creativity. People with different ideas and experiences working together with one purpose. By empowering people to be creative you open the door to success.

Tuckett

SMB VAST Sales Manager

What makes someone successful on your team?

Teamwork is in our day to day, not only with other BDRs, where each can provide different points of view in a situation, but also with the Account Executives that are an indispensable guide to succeed when looking for new clients.

Sandra

Business Development Rep.

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