Zoomies help the world connect — and deliver happiness while doing it. We set out to build the best video conferencing product for the enterprise, and today help people communicate better with products like Zoom Phone, Zoom Rooms, Zoom Video Webinars, Zoom Apps, and OnZoom.

We’re problem-solvers and self-starters, working at a fast pace to design solutions with our customers and users in mind. Here, you’ll work across teams to dig deep into impactful projects that are changing the way people communicate, and enjoy opportunities to advance your career in a diverse, inclusive environment. 

Zoomies help the world connect — and deliver happiness while doing it. We set out to build the best video conferencing product for the enterprise, and today help people communicate better with products like Zoom Phone, Zoom Rooms, Zoom Video Webinars, Zoom Apps, and OnZoom.  

We’re problem-solvers and self-starters, working at a fast pace to design solutions with our customers and users in mind. Here, you’ll work across teams to dig deep into impactful projects that are changing the way people communicate, and enjoy opportunities to advance your career in a diverse, inclusive environment.   

At Zoom, we are seeking a Data Analyst to join the Threat and Vulnerability Management team. This role will be instrumental in elevating the insights and business values we can extract from the security data we are processing, better understanding of the remediation landscape, and enabling Zoom to increase its security posture, and improving our controls and procedures to further protect the infrastructure in Zoom.  

As a Data Analyst, you will be responsible for building, supporting, and managing critical reporting, dashboards and insights, own data analysis and visualization, and communicating the outcomes and insights to various stakeholders to aid strategic decisions for improvements in the TVM, and remediation efforts. You will perform a variety of exploratory analyses that help the organization understand the quality and performance of our information delivery to identify areas for improvement and optimization.  

Must Have: 

• Customer focus to ensure happy customers 

• Adaptability to work in fast pace hyper growth environment 

• BA/BS degree in Computer Science, Engineering, Management Information Systems, OR equivalent practical experience  

• Passion for applying analytics methods to improve mission and business decisions 

• Hands-on experience in data analysis and modeling, reporting, and dashboards 

• Ability in delivering actionable insights to stakeholders 

• Understand general information security and understand Information security metrics in particular 

• Experience in visualization tools is highly desirable  

• Ability to communicate complex ideas effectively, both verbally and in writing 

• Develop analytical frameworks to support decision making  

• Build, maintain, and communicate detailed reporting & models  

What we are looking for: 

• Confidence in defining and developing new OKR/KPI metrics 

• Ability to provide key insights and interactive analytics in near real-time to stakeholders and practitioners 

• Knowledge and experience applying common data science methods 

• Aptitude in with large datasets in relational databases, distributed systems and distributed service providers 

• Capability in incorporating data from multiple security solutions providers  

• Develop data roadmap based on current state survey of current data sets 

• Proficiency in working with others to identify the actionable insights to drive improvements 

• Prowess to present materials in a format that facilitates senior management decision making. 

• Strong working knowledge of data analysis and database engineering technologies etc. 

• This is remote position in the U.S., San Jose preferred