Granicus LLC
At Granicus, our mission is to help bring government and citizens closer together.
Denver, CO

Business Systems Analyst at Granicus LLC

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Granicus is the leading technology and service provider that empowers government organizations to create seamless digital experiences for the people they serve, and we are hiring! By offering the industry's leading cloud-based solutions for communications, content management, meeting and agenda management, and digital services to over 4,000 public sector organizations, Granicus helps turn government missions into quantifiable realities.

Come see the impactful work we've done on communities across the country (and world!):

Granicus is seeking a Business Systems Analyst to join our team!

The Business Systems Analyst role at Granicus is focused around the administration and improvement of Salesforce and other critical Business Systems. You will regularly take on the technical tasks and consistently make contributions to all areas of the Salesforce solution. Additionally, you will be a key contributor when new features requests are groomed and planned by the Business Systems team.

What will you be doing?

· Influence and promote operational best practices for

· Provide day-to-day end user support of the application

· Perform administrator functions such as user management, profiles, roles, permissions, rules, assignment rules, queues, licenses, capacity, and storage management

· Work closely with business customers (e.g., Sales, Marketing, Finance, Customer Success) to increase efficiencies and ensure alignment with technology decisions

· Manage dashboards, reports, forms templates, page layouts, flows and approvals

· Create and maintain customer objects, object relationships, standard and custom fields

· Support and improve all Salesforce integrations, including marketing automation, project management and financial systems

· Maintain and ensure consistent data quality across and other company systems

· Document requirements from the product owner/business lead

· Develop process maps to understand As-Is and To-Be scenarios

Required Skills

· 0-2 years of experience with Salesforce administration

· Bachelor's degree in Information Systems, Computer Science, or related field preferred

· Demonstrate exceptional quantitative analysis skills and the ability to derive recommendations supported by data

· Ability to work on multiple tasks concurrently and meet deadlines

· Excellent verbal and written communication

· Demonstrate strong interpersonal skills with ability to collaborate and work effectively with stakeholders

Preferred Skills

· Salesforce certification (will be required to obtain within first 90 days)

· Basic understanding of coding syntax and patterns

· Can translate business requirements into technical solutions

· Demonstrate ability to adapt and willingness to take ownership of tasks and problems which may extend beyond initial scope of responsibility

· Have initiative to actively seek new knowledge and improve skills

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Where we are

1999 Broadway is located in-between Denver’s Downtown and Uptown neighborhoods. Granicus occupies the 36 and 37 floors of the building.

Technology we use

  • Engineering
  • Sales & Marketing
    • .NETLanguages
    • C#Languages
    • JavaLanguages
    • JavascriptLanguages
    • PHPLanguages
    • PythonLanguages
    • RubyLanguages
    • SqlLanguages
    • ReactLibraries
    • Ruby on RailsFrameworks
    • OracleDatabases
    • PostgreSQLDatabases
    • SalesforceCRM

What are Granicus LLC Perks + Benefits

Granicus LLC Benefits Overview

Flexible Time Off
Medical (includes an option that is paid 100% by Granicus!), Dental & Vision Insurance
401(k) plan with matching contribution
Tuition & Training Reimbursement
Paid Parental Leave
Employer paid Short and Long Term Disability Insurance, Group Term Life Insurance and AD&D Insurance
Group legal coverage
Transit and/or parking supplement for office based employees
Free snacks and drinks in our offices
And more!

Volunteer in local community
Granicus has a dedicated impact team called Givicus that organizes different volunteer opportunities for our teams. We recently completed a book drive, food drive and a day at Habitat for Humanity.
Partners with Nonprofits
Granicus partners with Habitat for Humanity, DayMaker, and Hour of Code to help the communities that we serve.
Eat lunch together
Intracompany committees
Granicus has various impact teams for fun activities, volunteering and uniting the 3 main offices!
Daily sync
Open door policy
Group brainstorming sessions
Open office floor plan
Unconscious bias training
Diversity manifesto
Diversity Employee Resource Groups
Women at Granicus ERG, Black Leadership Group, Givicus is our philanthropy based community service group.
Hiring Practices that Promote Diversity
Unconscious Bias training is mandatory for all hiring managers. Extensive interview training for all interview panel members
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Wellness Programs
Onsite Gym
Team workouts
Mental Health Benefits
Retirement & Stock Options Benefits
401(K) Matching
Performance Bonus
Match charitable contributions
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Granicus has a remote-first policy. If you are located near one of our office locations, you are welcome to go in but, it will never be required.
Family Medical Leave
Company sponsored family events
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Employees receive 40 hours per year of paid sick leave.
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Game Room
Stocked Kitchen
Some Meals Provided
Fitness Subsidies
Up to $250 per year fitness allowance.
Home Office Stipend for Remote Employees
Professional Development Benefits
Tuition Reimbursement
Cross functional training encouraged
Promote from within
Online course subscriptions available
Paid industry certifications

Additional Perks + Benefits

Access to LinkedIn Learning, Tree house and safari books.

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