Company Description

Zayo Group Holdings, Inc. (NYSE: ZAYO) provides communications infrastructure solutions, including fiber and bandwidth connectivity, colocation and cloud infrastructure to the world’s leading businesses. Customers include wireless and wireline carriers, media and content companies, cloud providers, finance and professional services and other large enterprises. Zayo provides customers with flexible solutions and self-service through Tranzact, an innovative online platform for managing and purchasing bandwidth.

Position Description

The Analyst, Analytics & Insights will be responsible for assisting with marketing analytics programs and initiatives, including but not limited to company research, data integrity, project management and business intelligence. The successful candidate will provide outstanding support for Senior Management, Marketing Managers and related Target Account Programs. This role will develop and monitor dashboards and provides challenge, variety, and exposure to several areas of the business.

The position requires analytical skills and a “can do” attitude, with eagerness to learn new tools that may require  coding in new languages - ie, SAQL (similar to SQL and Pig Latin Query Language) and R (similar to Python). Proactivity and personal communication skills are critical, as this role demands constant interaction with marketing managers, Salesforce.com and Tranzact developers, sales, and sales operations teams across the multiple business units of Zayo Group.

Responsibilities

• Analyze sales and customer data to support marketing programs

• Analyze effortless and customer survey data to support marketing programs

• Support process improvement efforts and coordinate with IT resources to automate and simplify efforts

• Create and maintain reports and dashboards to track success for various programs

• Proactive communication and updates on progress to both management and the organization through Salesforce Chatter

• Partners with Marketing Managers and Sales to ensure data is accurate and up to date

• Provides analysis and support for senior management requests related to marketing programs

• Analyzes industry/peer data and makes recommendations for analysis and marketing programs based on that research

• Assists in ad-hoc analytics/reporting requests

Qualifications

• Bachelor of Arts/Science Degree business analytics, operations, computer science, marketing, finance, business administration, or related degree required

• Masters in Business Analytics, Data Analytics, Computer Science, Marketing Analytics or related field experience preferred

• Strategic, analytical and program management skills.

• Proficient with Google Suite

• Advanced skills in Google Sheets and Excel

• Introductory - Intermediate Experience in Salesforce or similar CRM tool.

• Coding Requirements:

  • Intermediate/Advanced Excel - VBA (required)

  • Intermediate/Advanced SQL (required)

  • R/Python

  • Pig Latin Query Language/SAQL

• Strong attention to detail.

• High energy individual with strong work ethic.

• Excellent interpersonal skills and an ability to interact effectively with all personnel.

• Excellent written and verbal communications skills.

• Autonomous yet comfortable teaming with others on various projects.

• Interest in the intersection between qualitative and quantitative data.Ability to plan, prioritize and organize effectively and work under pressure deadlines.

Rewards

• Competitive compensation
• Excellent benefits including health, dental, vision, 401 (k), disability and life insurance
• Fitness membership discounts
• Generous paid time off policy including paid parental leave