Zoomies help the world connect — and deliver happiness while doing it. We set out to build the best video conferencing product for the enterprise, and today help people communicate better with products like Zoom Phone, Zoom Rooms, Zoom Video Webinars, Zoom Apps, and OnZoom.

We’re problem-solvers and self-starters, working at a fast pace to design solutions with our customers and users in mind. Here, you’ll work across teams to dig deep into impactful projects that are changing the way people communicate, and enjoy opportunities to advance your career in a diverse, inclusive environment. 

Zoom is an award-winning workplace. We have been recognized by Comparably as #1 CEO, Company Happiness, Benefits, Compensation, Diversity, and more! Not to mention we’ve been awarded by Glassdoor as the 2nd Best US workplace & Best Large Company US CEO in 2018, Wealthfront, and Business Insider. Our culture focuses on delivering happiness, our commitment to transparency, and the tangible benefits we provide our employees and our customers. 

As Zoom’s Sales Enablement team grows, we are looking for a Sales Enablement - Technical Trainer / UCaaS.  This role will be responsible for delivering technical training to Zoom’s Solutions Engineers’ (SE).  In Zoom’s competitive market, agile content creation is crucial to SE’s abilities to identify and quickly fill any gaps. As a Sales Enablement - Technical Trainer / UCaaS, your focus will be on the continuous training and development of our Solutions Engineering Org. 

You will be a critical part of the Sales Enablement Team and be able to lead others in the organization to implement change, as well as measure the positive results of those changes.

Responsibilities: 

• Collaborate with the Zoom enablement and SE teams to design, implement, deliver, and operationalize required advanced product related enablement programs for SEs. 

• Design and deliver eLearning, webinar, workshops, classroom-based delivery, and product demonstrations as required.

• Ensure all advanced product positioning is appropriately and accurately included in all SE enablement programs

• Collaborate with Sales, Sales Leadership, Product Marketing, Marketing, Sales Operations, and other cross functional teams to identify, prioritize, standardize and deliver SE Product training and enablement 

• Design and deliver world class learning programs and courses that drive behavior change and increase performance and productivity across our SE organization

• Build and facilitate product, solution and skill learning program and courses

• Evaluate business impact of learning programs through metrics and analysis

• Be the specialist in technical sales skills such as Technical Champion Building, Value Based Demonstrations, Objection Handling as well as Proof of Concept processes

Requirements:

• Combination of technical and sales/customer success acumen 

• Experienced Sales Enablement Manager  with 5+ years of Sales Training, Sales Enablement experience or 5+ years SaaS Sales Engineering experience 

• Experience in UCaaS or Collaboration industry 

• Experience in facilitation, training, content creation, learning and design

• Experience in managing on-going learning programs

• BS/BA degree preferred but not required

• Project Management expertise is a plus

• Understand the nuances and fast paced environment of a high growth company

• Highly organized and able to prioritize work effectively.

• An aptitude for problem-solving and working cross-functionally with others

• Driven, analytical, creative problem solver

• High energy, engaging and inspiring personality

• TRAVEL: up to 30%