Supply Chain Manager
Our Company
Imagine unlocking the door on a property halfway around the world from your phone…and that’s just the beginning. Whether your managing automated guest and maintenance access to a vacation rental or the IT assets of Fortune 50 enterprises, RemoteLock is securely opening doors 50,000,000 times a year from the cloud.
RemoteLock continues to perfect the connection between people, places and things with software and devices that greatly simplify access control for vacation rental owners, property managers, small to medium businesses, national retailers and some of the largest companies in the world.
We bring the power of its cloud connected access control platform to owners of locks from Yale, Schlage, Kwikset and commercial access control systems as well as our own market-leading RemoteLock Wi-Fi devices. With integrations to dozens of SaaS platforms ranging from Airbnb to ServiceNow we are rapidly changing the way businesses control physical access.
RemoteLock, recently recognized as one of Colorado’s Top 50 Companies to Watch and a 2018 Gazelle. We are experiencing tremendous growth and portfolio expansion and we are looking for talented associates to join our deeply committed team.
The Role
As Operations and Supply Chain Manager, you will be responsible for ownership of operations including inventory management, customer order fulfillment and vendor relationships. You will be responsible for ordering the components of circuit boards used in our electronic locks as well as coordinating our various suppliers who assemble our locks. In this role you will manage team members who are responsible for order fulfillment and vendor management, and you will be responsible for placing orders with these suppliers in coordination with our sales forecasts to optimize our on-hand inventory and prevent stockouts.
Operations Responsibilities
Oversee the fulfillment of all customer orders within 2 business days
Facilitate the local assembly of product when required
Lead and Manage a small order management, inventory and fulfillment team
Define and manage key reports on order management, fulfillment
Managing Costs for shipping and supplies
Managing returns, refurbishing and part reclamation
Continuous Process Improvement
Supply Chain Responsibilities
Manage vendor relationships within the supply chain
Manage the quality of product produced by suppliers
Assure ordering of parts and finished goods stay ahead of business demands
Maintain and assure accurate reporting, documentation and record keeping associated with the supply chain
Drive clear communications and transparency on order assembly and delivery
Assuring consistency in on-time delivery of finished product including being aware of part shortages and working to eliminate their impact
Managing change control within the assembly process minimize impact on production schedules
Assuring consistency in cost of goods created through optimization of process associated with order management and assembly
Measure and old supplier’s accountable for maintaining product quality standards
Resolve any purchasing discrepancies, tracks activity and alleviates potential risks for all supply management streams
Work with accounting team to clarify, validate and approve purchased goods and receipt of materials
Requirements
Bachelor’s degree in a relevant field
3+ years of professional experience in supply chain and procurement management
2+ years of working with Netsuite or similar platform for Order and Inventory Management
Experience working with Chinese manufacturers
Experience working with sales and finance teams to balance sales forecast and historical demands to define order quantities
Experience managing others and holding them accountable for meeting their commitments
Experience managing subordinates, leading and growing others
Ability to manage inventory to assure customer demands while maintaining costs
Excellent written and oral communication skills
Experience in selection of suppliers and conducting request for proposals a plus
Employment Type: Full-time
About RemoteLock™
RemoteLock™ is headquartered in Denver, Colorado and provides a cloud-enabled platform for smart locks allowing users to manage any type of internet-enabled lock from a single centralized dashboard. RemoteLock™ develops commercial-grade Wi-Fi and hardwired door locks and related software solving the problems for property managers and owners who need to control access for their customers, renters, employees and service staff. Our solutions eliminate the issues of remotely managing property access: the expense and hassle of key exchanges, the disruption and security risks of unauthorized access. Our clients have remote control of their buildings, rooms, and rental properties, enabling them to securely manage and monitor all property access from their smartphone or internet browser. We are currently doing business across the globe.
RemoteLock™ attracts and retains only top-notch employees – we recruit for high talent and low drama. We offer a competitive compensation package including salary, equity, bonus, medical/dental/vision, 401(k), PTO/Flextime, quarterly celebration events, stocked kitchen, dog friendly office and an RTD EcoPass. We recently relocated to a trendy new office warehouse at the Evans Light Rail station in Denver and closed our Series A funding round last year.