Customer Service Representative
Woot Math is an ed-tech startup in Boulder, Colorado seeking an experienced and professional customer service representative. This is a great opportunity to join an award-winning startup that is passionate about helping all students succeed in math.
Working for a tech startup, the demands are fluid and ever-changing. Here is a sample some of the tasks you’ll work on:
New customer onboarding – help our teachers and schools get started using Woot Math, including new account setups, classroom imports, etc.
Customer support – answer a variety of questions from teachers, schools and districts about Woot Math
Inboard marketing – identify and research future customers based on specific criteria-matching qualifications
QUALIFICATIONS
BA/BS degree
2+ years customer service/sales
Extremely well organized and detail oriented
Excellent communication skills, both verbal and written
Tech savvy: we use Google Apps, Salesforce, QuickBooks and internal tools
Creative problem solver
Self-starter with proven ability to work independently or in small teams
Loves math (I mean really, who doesn’t?)
DETAILS
24 hours a week with the potential to increase to full-time. All work will be completed on-site at our office in downtown Boulder (our office is open M-F 8-6).
Compensation: $19.25/hour
ABOUT WOOT MATH
Woot Math was formed in March 2013 by five founders with a vision to revolutionize the use of technology in education. Since its inception, the company has built and launched the award-winning Woot Math adaptive learning platform to address the single biggest pain point in education – making all students algebra ready. Within two months of opening the doors, the company was selected as one of the winners of a New York City Department of Education Challenge. Woot Math has significant funding from the National Science foundation (in the form of grants) and from Foundry Group, a top U.S. venture capital firm. The founder’s previous startup, Kerpoof, was acquired by Disney in 2008. The Woot Math offices are located in scenic downtown Boulder, Colorado.