AdCellerant
Technology and marketing that make the complex simple.
Remote

Client Onboarding Specialist (Sales)

Sorry, this job was removed at 7:05 p.m. (MST) on Friday, July 7, 2023
Find out who's hiring in Greater Denver Area.
See all Customer Success jobs in Greater Denver Area
Apply
By clicking Apply Now you agree to share your profile information with the hiring company.

Company Overview

AdCellerant is an award-winning tech-enabled services company that has brought Madison Avenue-level digital marketing solutions to Main Street businesses since 2013. We help local marketers, media companies, agencies, and channel sales organizations leverage our proprietary advertising software platform, Ui.Marketing.


Summary of Role:

The Onboarding Specialist will be responsible for onboarding AdCellerant’s new media and agency partners into the AdCellerant platform and training them on our product offerings. This individual will be a self-starter, highly organized, proactive, and knowledgeable of the digital marketing space. Day to day tasks include product training, 4-legged sales calls, and developing strategic proposal recommendations.


Responsibilities:

Onboarding: This position is primarily responsible for the onboarding of new partners on all AdCellerant platforms and products. This will require creating a customized curriculum for each partner, detailed follow up on the process, and being a strategic resource for guidance during the process.

Revenue growth: The top priority of new partners is generating revenue and hitting the digital-specific goals they have set for this partnership. It is crucial to track these goals, conduct ongoing calls with partners to identify sales opportunities, and join sales calls to help win the business.

Training: Each new partner goes through an extensive training process that includes training on AdCellerant’s software and products. The Onboarding Specialist will be responsible for hosting these trainings and focusing on the why and the how of each product.

Strategy: One of the main revenue drivers for our partners is creating strategic proposals they can bring to their clients. This role will require building out product recommendations for their clients, and also be able to communicate the reasoning back to the partner.

Communication: Internal communication with the team will be a crucial responsibility of this role to retain and drive revenue through our partner resellers. External communication will include maintaining and elevating our standards of superior customer service, presenting complicated digital advertising information in an easy-to-understand format for our partners, their clients, and potential advertisers.

Troubleshooting: When problems arise, it will be necessary to perform troubleshooting steps to ensure that issues are properly resolved. Also, it will be part of your responsibility to document best practices so if the same issue arises in the future the team is better prepared to handle it.


Location Information:

This role is preferred to be located near our Denver, CO office, with hybrid work from home flexibility.

  • Our HQ is in Denver, Colorado. Our fun, downtown location is open for those who wish to work in the office, set visitor meetings, and collaborate with coworkers in person. Office perks include a dog friendly policy, snacks for all (healthy options and vegan options available), beverages, and an open floor plan where team members can book a desk any time.
  • Team members must live and work in the United States* (*territories excluded), and have access to reliable, high-speed internet.

BuiltIn: #BI-Remote


Compensation:

Compensation for this role is a combination of salary and bonuses, targeting a total annual compensation range of $55,000 - $80,000.


Benefits:

AdCellerant offers full-time employees:

  • Paid vacation
  • Paid holidays
  • Paid sick days
  • Health/dental/vision benefits
  • 401k retirement plan and company match contribution
  • Paid parental leave
  • Work from home flexibility
  • Wellness program
  • Fun downtown Denver location with a great work atmosphere for those who wish to work in the office, set meetings, collaborate with coworkers in person, etc.


Life at AdCellerant:

Our top priority is our team above everything else. We set out to build a great workplace, followed by a great company. We know that if our team is motivated, all the company’s business objectives can be achieved. Our goal of team first since our founding has led to being recognized in a few ways we are proud of:

  • Denver Business Journal “Best Workplace”
  • Built In Colorado’s Best Workplaces 2018, 2019, 2020, 2022, 2023
  • Inc. 5000 Award for Fastest Growing Companies in the U.S, 5 years running: 2018 - 2022

Those who join our team join the ranks of an engaged, lively, industry-leading team! We are united in our mission to make Madison Avenue-level digital advertising solutions available to Main Street marketers, and you’ll find our main Pillars woven throughout everything we do.

AdCellerant’s Pillars:

  • Driving results for partners & local businesses
  • Technology innovations to stay ahead of the curve
  • Our team members’ success & well being
  • Exceptional customer service for every single partner
  • Conducting our business in an ethical & sustainable way
  • Making our local community a better place


Other Requirements:

Currently legally authorized to work in the United States on a full-time basis.


Equal Opportunity:

AdCellerant is proud to be an equal opportunity workplace. We are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates regardless of race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, marital status, citizenship, age, Veteran status, status as an individual with a disability, or other applicable legally protected characteristics.


Important: Security Notice:

We're excited that you're interested in exploring job opportunities with AdCellerant! However, we also want to remind you to be cautious and wary of recruitment scams that have become increasingly common across all industries.

Fraudsters may pose as a representative of a company, and unsuspecting applicants may be invited to participate in fake interviews, asked to fill out fabricated employment applications, or even issued fake offer letters. This is all in an attempt to entice victims to pay money or divulge sensitive personal information.

We take your safety and privacy seriously, and want to assure you that we will never ask for your financial information during any part of the interview process.

Our communication will always come from an @careers.adcellerant.com or @adcellerant.com domain.

If you receive any suspicious activity, please stop communication with the individual and consider reporting them to the US FBI Internet Crime Complaint Center. If you're unsure about the legitimacy of an email you received from our recruiting team, please forward it to us at [email protected]

*** Please do not send resumes via email ***

Requirements

  • 2+ years of experience working with customers in digital marketing, data, operations, and/or advertising
  • Ability to communicate, present, and influence all levels of an organization, including executive and C-level
  • Proven ability to articulate the distinct aspects of digital products and services
  • Excellent listening, negotiation, and presentation skills
  • Excellent verbal and written communication skills
  • Salesforce experience a plus
  • Ability to travel up to 25% for onboarding opportunities
  • BA/BS degree or equivalent
See More
Apply Now
By clicking Apply Now you agree to share your profile information with the hiring company.

What are AdCellerant Perks + Benefits

AdCellerant Benefits Overview

AdCellerant offers full-time employees paid vacation, paid sick days, health/dental/vision benefits, 401k retirement plan, company equity program, paid paternity leave, flexible work environment, and most importantly a fun downtown Denver location.

Culture
Volunteer in local community
Partners with nonprofits
Open door policy
OKR operational model
Team based strategic planning
Pair programming
Open office floor plan
Flexible work schedule
Diversity
Documented equal pay policy
Highly diverse management team
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Wellness programs
Mental health benefits
Financial & Retirement
401(K)
401(K) matching
Company equity
Performance bonus
Charitable contribution matching
Child Care & Parental Leave Benefits
Generous parental leave
Family medical leave
Return-to-work program post parental leave
Company sponsored family events
Vacation & Time Off Benefits
Generous PTO
Paid volunteer time
Paid holidays
Paid sick days
Office Perks
Company-sponsored outings
Free snacks and drinks
Company-sponsored happy hours
Pet friendly
AdCellerant's pet policy is dog-friendly.
Professional Development Benefits
Job training & conferences
AdCellerant offers employees professional development opportunities like attending educational conferences and training to hone their skills.
Promote from within
Continuing education stipend

Additional Perks + Benefits

We believe our team comes first no matter what. Our team is why the company has grown into a nationally recognized leader in Tech Enabled Services, Programmatic, Native, Geo-Fencing, ConnectedTV, Streaming Radio, Email, Paid Search, Organic Search, and more. Company culture is what you make out of it, how you define it, how you prioritize it, and how much attention you pay to it. It’s more than benefits, it’s more than trying to have fun at work, it’s from the moment you walk in for an interview to the moment you leave on your last day. AdCellerant’s management team is focused on making that entire experience a success by focusing on the team, understanding their passions, their goals, what motivates them, and making sure we channel that towards the individuals success. We have been successful at that now for years and after being recognized as a 2x Best Workplace according to Inc Magazine and recently by the Denver Business Journal we’re confident we have achieved success.

More Jobs at AdCellerant

Apply Now
By clicking Apply Now you agree to share your profile information with the hiring company.
Learn more about AdCellerantFind similar jobs like this