About Travelers Haven

Travelers Haven is dedicated to reshaping the idea of corporate housing and has successfully committed our purpose to providing intelligent lodging solutions. We find meaning in what we do, and the solutions that we provide our clients. Travelers Haven has been ranked as one of the fastest growing companies for three years in a row. We accredit that accomplishment to our people and the drive and commitment they bring to this company. We are a team of innovative, high energy, and driven individuals. Travelers Haven has a beautiful 12,000 square foot open work environment which creates a collaborative culture that has fostered individuals that are passionate and push themselves, and each other, to accomplish anything.  Joining our team means that you are ready for the next step in your career, you’re prepared to work hard and join a company that continues to innovate workforce lodging nationwide.

Candidate Profile

We are looking for a passionate Client Account Manager who will partner with and ensure the long-term success of our customers.

You will be responsible for developing and maintaining long-term relationships with your portfolio of assigned customers and identifying key business executives and decision-makers. A self-driven individual, with a strong customer service background as well as the ability to thrive in a fast paced work environment is essential.  Your success will be based on the ability to effectively be the liaison between internal departments to ensure the timely and successful delivery of our product and services. While building relationships are key, there is a strong focus on attention to detail and time management which are essential skills for this role. Prior experience with corporate housing and/or relationship-based account management and customer service is preferred.

Responsibilities:

• Operate as the lead point of contact for any and all matters specific to your portfolio
• Build and maintain long-lasting relationships
• Timely successfully deliver of our product and services
• Identify and help grow opportunities within your portfolio
• Clear communication on all matters involved to your clients

Requirements:

• Demonstrated the ability to communicate and influence credibility on all levels of the organization
• Experience in client-focused solutions based on customer needs
• Proven ability to manage multiple projects and activities while paying attention to detail
• Excellent listening, negotiation and presentation skills
• Excellent verbal and written communication skills
• Self-starter and self-motivated
• BA/BS degree

What we provide

• Paid vacation, holidays and sick days
• Medical, dental, and vision insurance plans
• Supplemental insurance plan benefits
• 401K plan
• Opportunity for growth
• Paid gym membership
• Discounted Wireless Service plans
• Organic fruit delivery
• Company sponsored events, holiday parties,
• Volunteer opportunities