Business Development Manager

The BDM role is a combination (but not equal parts) of 3 essential Functions: 

Sales 

Technical support (pre-sale) 

Marketing 

DUTIES AND RESPONSIBILITIES: 

• Identifies and generates new business; develops and delivers sales presentations. 

• Develops customer relations including but not limited to sales leads, research, cold calling, qualifying leads, developing leads, and customer service. 

• Maintains and develops client relations for new and larger established existing customers, assuring all existing customer are contacted regularly to ensure customer satisfaction and develop need-based marketing relations. 

• Maintains knowledge of AS/RS trends, by proactively searching for relevant knowledge and information, i.e., market analyses, industry trends, competition, customers segments, etc. 

• Develops and implements a sales action plan with objectives and strategies to increase revenue and aggressively acquire new accounts. 

• Develops an effective sales presentation that is continually tested and used in the field. 

• Seeks/creates opportunities to expand business with current clients; identifies further business needs and develops and presents solutions. 

• Develops, implements, and maintains procedures and programs that enhance the efficiency of the business development team. 

• Attends conventions, conferences, and trade shows as needed; prepares post-event reports and analysis. 

• Performs other related duties as assigned by management.  

QUALIFICATIONS: 

• Bachelor's Degree (BA/BS) or equivalent, or four plus years of related experience and/or training, or equivalent combination of education and experience. 

• Demonstrated ability to make successful presentations to individuals and/or groups at all levels of an organization 

• Strong organizational, problem-solving, and analytical skills 

• Ability to manage priorities and workflow 

• Versatility, flexibility, and a willingness to work within constantly changing priorities with enthusiasm 

• Working knowledge and understanding of the basic principles, theories, concepts, and practices in the applicable area of engineering/technical specialization. 

• Working knowledge of data collection, data analysis, evaluation, and scientific method. 

• Acute attention to detail 

• Demonstrated ability to plan and organize projects 

• Commitment to excellence and high standards 

• Excellent written and oral communication skills 

• Proficient on [Powerpoint, Excel, Word, Sales Force] 

• Proven ability to handle multiple projects and meet deadlines 

• Good judgement with the ability to make timely and sound decisions 

• Creative, flexible, and innovative team player 

COMPETENCIES: 

• Oral Communication--Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions; Demonstrates group presentation skills; Participates in meetings.  

• Written Communication--Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information. 

• Business Acumen--Understands business implications of decisions; Displays orientation to profitability; Demonstrates knowledge of market and competition; Aligns work with strategic goals.  

• Motivation--Sets and achieves challenging goals; Demonstrates persistence and overcomes obstacles; Measures self against standard of excellence; Takes calculated risks to accomplish goals. 

• Planning/Organizing--Prioritizes and plans work activities; Uses time efficiently; Plans for additional resources; Sets goals and objectives; Organizes or schedules other people and their tasks; Develops realistic action plans. 

• Professionalism--Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments.