Top Hybrid Customer Success Jobs in Denver & Boulder, CO
The Claims & Disputes Specialist at Hotel Engine is responsible for collaborating with suppliers and internal teams to resolve billing discrepancies, reconcile overcharges, investigate anomalies, communicate solutions, and ensure incidentals are billed correctly. The ideal candidate should have excellent communication skills, basic accounting knowledge, and experience with Excel, Wex, and Salesforce. They must be a quick learner, problem solver, and able to work efficiently while maintaining quality.
Benefits Customer Care Advocate role at Gusto, providing exceptional customer service to small business owners regarding benefits and platform features. Responsibilities include handling phone, email, and chat inquiries, ensuring customer satisfaction, and influencing product decisions internally.
As a SightMap Configuration Specialist, you will revise interactive maps, create custom product configurations, perform routine audits, and communicate effectively with project managers and support teams. This role requires attention to detail and proficiency in Adobe software and Microsoft Excel.
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As a Customer & Partner Experience (CPX) Coordinator at Workiva, you will play a key role in serving customers and partners through operational and analytical tasks, as well as building relationships. This collaborative role requires excellent organization and communication skills.
The AML Investigation Specialist at FirstBank is responsible for investigating suspicious activities, completing SARs, analyzing data, writing narratives for law enforcement, training new investigators, and staying updated on regulatory changes and fraud schemes. The role also involves assisting branch personnel and managing case reviews.
The Mid Market Customer Success Manager at monday.com is responsible for building strong relationships with clients, empowering customers to succeed with the platform, leading client success and engagement plans, and influencing product development.
The Strategic Initiatives Data and Operations Manager (SIDOM) supports the Office of Marketing, Enrollment, Advising, Communications, and the university overall by aligning projects with organizational priorities and strategies.
The Software Implementation Specialist is responsible for coordinating new product installations and ensuring software is configured to meet clients' technical requirements. They manage multiple customer implementation projects, provide reporting and status updates, and drive efficiencies and revenue through key metrics analysis.
The Client Operations Specialist at Choozle supports self-service clients and internal teams to ensure retention, revenue growth, and client satisfaction. Responsibilities include assisting with client inquiries, troubleshooting, managing digital media campaigns, facilitating custom solutions, and more. The role involves working with various platforms and technologies to optimize advertiser success. Key qualities include effective communication, time management, and problem-solving skills.
As a Customer Success Manager, partner with customers to become their trusted advisor throughout the lifecycle journey encompassing support from the buy to renewal stages. Manage, renew, retain, and grow the customer base in a proactive manner. Analyze lifecycle data, accelerate customers through Lifecycle Journey, manage Revenue Risk Assessment Dashboards, identify growth opportunities, and lead renewals and upselling efforts. Maintain industry-wide perspective on best-in-class customer experience.
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