Partner Relations Coordinator - Denver
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Small business makes the world go round – it's the heart of the global economy. At Xero we want millions of small businesses to thrive through beautiful software, advice and connections. We aim to make being a small business more efficient and profitable, and more enjoyable too.
How you'll make an impact
As the coordinator of this cross-functional team, you'll be responsible for providing administrative support to the Americas Partner Relations team. This dynamic group includes both the Education and Partner Channel Programs teams. Your expertise and steady nature will help us achieve our mission of transforming the Americas accounting and bookkeeping profession by improving the lives of the people within in it.
How you'll contribute to the business
The Xero story is more powerful when seen through the eyes of the Partners who use it to succeed. Providing support and real time data to the Partner Relations team will allow us all to amplifying our partner's voices and give them an opportunity to grow while simultaneously bringing new Partners into the family, where the cycle continues.
What you'll do
#human: Real people with passion and purpose, who make a difference
#ownership: Own it, drive it, deliver
#champion: Leading the way, creating opportunities for customers, partners and each other
#challenge: We dream big, inventing better ways to do business
#beautiful: Everything we do. Engage. Delight. Inspire
Xero is an Equal Opportunity Employer.
How you'll make an impact
As the coordinator of this cross-functional team, you'll be responsible for providing administrative support to the Americas Partner Relations team. This dynamic group includes both the Education and Partner Channel Programs teams. Your expertise and steady nature will help us achieve our mission of transforming the Americas accounting and bookkeeping profession by improving the lives of the people within in it.
How you'll contribute to the business
The Xero story is more powerful when seen through the eyes of the Partners who use it to succeed. Providing support and real time data to the Partner Relations team will allow us all to amplifying our partner's voices and give them an opportunity to grow while simultaneously bringing new Partners into the family, where the cycle continues.
What you'll do
- Coordinate departmental and cross-functional scheduling.
- Maintain multiple budgets and coordinate contractor SOWs and POs.
- Compile weekly/monthly statistics & reporting.
- Plan meetings and maintain meeting minutes.
- Respond to inquiries ('cases') from partners and customers.
- Advise and assist key personnel focussed on process automation.
- Maintain administrative workflow by studying methods; implementing cost reductions and developing reporting procedures.
- Provide general administration support to the Partner Relations team and approved third party contractors.
- 5+ years of proven experience as an departmental coordinator, administrative assistant or virtual assistant.
- Understanding of departmental budgeting and reporting.
- Detail oriented, work with a high degree of accuracy and follow up.
- Proven success in raising the visibility and awareness of solutions in relevant communities and building strategic relationships.
- Business development/customer relationship experience.
- Excellent customer service and people skills.
- Ability to work autonomously, demonstrate initiative, multitask and meet changing deadlines.
- Computer literacy and software knowledge, including GSuite and Excel.
- Process driven.
- Out of the box thinker, always ready to bring new ideas to test.
- Passion and desire to make a difference and contribute as a member of a dynamic team.
- Connection to Xero core values – plus a great sense of humor
#human: Real people with passion and purpose, who make a difference
#ownership: Own it, drive it, deliver
#champion: Leading the way, creating opportunities for customers, partners and each other
#challenge: We dream big, inventing better ways to do business
#beautiful: Everything we do. Engage. Delight. Inspire
Xero is an Equal Opportunity Employer.
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