2019 Customer Support Rep Salary Denver | Built In Colorado
Operations
Content
Data + Analytics
Design + UX
Dev + Engineer
Finance
HR
Marketing
Operations
Product
Project Mgmt
Sales
Customer Support Rep
Account Executive
Account Manager
Accountant
Analytics Manager
Android Developer
Art Director
Automation Engineer
Brand Manager
Budget Analyst
Business Analyst
Business Development Manager
Business Development Representative
Business Intelligence Analyst
Business Intelligence Developer
Business Intelligence Manager
CCO (Chief Creative Officer)
CFO (Chief Financial Officer)
CIO (Chief Information Officer)
Client Success Manager
CMO (Chief Marketing Officer)
Community Manager
Content Manager
Content Marketing Manager
Content Strategist
Controller
COO (Chief Operating Officer)
Copywriter
CPO (Chief Product Officer)
Creative Director
CRO (Chief Revenue Officer)
CTO (Chief Technology Officer)
Customer Support Manager
Customer Support Rep
Data Analyst
Data Architect
Data Engineer
Data Scientist
Design Director
Desktop Support
DevOps Engineer
Digital Marketing Manager
Director of Analytics
Director of Customer Success
Director of Marketing
Director of Operations
Director of Product Management
Director of Software Engineering
Editor
Email Marketing Manager
Engineering Manager
Event Planner
Finance Director
Financial Analyst
Front End Developer
HR Coordinator
HR Director
HR Manager
HR Specialist
Implementation Manager
Implementation Specialist
Inside Sales Manager
Inside Sales Representative
iOS Developer
Marketing Associate
Marketing Coordinator
Marketing Manager
Marketing Operations Manager
Office Manager
Operations Associate
Operations Manager
PR Manager
PR Specialist
Principal Software Engineer
Product Analyst
Product Designer
Product Manager
Product Marketing Manager
Product Owner
Project Coordinator
Project Manager
QA Analyst
QA Engineer
QA Manager
Recruiter
Sales Development Representative
Sales Director
Sales Engineer
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Sales Operations Analyst
Sales Operations Manager
Salesforce Developer
Scrum Master
Security Engineer
Senior Accountant
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Senior Data Analyst
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Senior Marketing Manager
Senior Product Manager
Senior Product Marketing Manager
Senior Project Manager
Senior Recruiter
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Senior Technical Writer
Senior UI Designer
Senior UX Designer
SEO Manager
SEO Specialist
Social Media Manager
Software Engineer
Software Test Engineer
Technical Project Manager
Technical Recruiter
Technical Support
Technical Writer
UI Designer
UX Designer
Vice President of Care
Vice President of Engineering
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Vice President of Marketing
Vice President of Operations
Vice President of Product
Vice President of Sales
Visual Designer
Denver
Boulder
All of Colorado
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Denver
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Customer Support Rep salary in Denver

Average Base Salary in Denver

$41,664
$2,108
Additional Cash Compensation
$43,772
Total Compensation
Median: $42K
Min: $29K
Max: $65K

How Much Does a Customer Support Rep Make in Denver?

The average salary for a Customer Support Rep in Denver is $41,664. The average additional cash compensation for a Customer Support Rep in Denver is $2,108. The average total compensation for a Customer Support Rep in Denver is $43,772. Customer Support Rep salaries are based on responses gathered by Built In Colorado from anonymous Customer Support Rep employees in Denver.

Colorado by the numbers

3,167
Total number of Tech companies in Colorado
96,777
Total number of tech users on Built In Colorado
ALL INFO IS 100% ANONYMOUS & PRIVATE

Customer Support Rep jobs in Colorado
54

Customer Success Support Representative

Greater Denver Area
2 weeks ago
+40
We’re looking for a smart and motivated Customer Success Support Representative who is passionate about helping local businesses reach their marketing goals. You’ll be the first point of contact for our clients and responsible for helping them properly utilize our software to ensure maximum return on investment. The support team manages all inbound client inquiries and is held to best in class customer service standards

Customer Success Support Representative

Greater Denver Area
2 weeks ago
+40
Do people tell you that your relationship skills are next-level? That your communication style is - like whow? We’re looking for a smart and motivated Customer Success Support Representative who is passionate about helping local businesses reach their marketing goals. You’ll be the first point of contact for our clients and responsible for helping them properly utilize our software to ensure maximum return on investment. The support team manages

Customer Support Representative

Greater Denver Area
20 hours ago
+17
Company Background Introducing FRONTSTEPS — the #1 software platform for HOAs, Builders, Security & Patrol Experts, Realtors, and Homeowners. We deliver technologies that simplify how people build, connect, operate, and secure modern communities, with a diverse range of products and services.   Based in our Denver, CO headquarters location, in this position you’ll be responsible for the ongoing support of existing customers using our “legacy”

Customer Support Representative

Greater Boulder Area
1 week ago
+27
MakeMusic is looking for you to join the team as Customer Support Representative delivering exceptional customer experience to help create successful educators, students, and musicians through utilizing MakeMusic's line of products. This position will be responsible for answering questions, resolving product registration and account-related issues for the MakeMusic product line. This is an hourly paid position working 40 hours/week that is full-time and permanent.

Customer Support Representative

Greater Denver Area
1 week ago
Own the customer experience as you provide quality product and technical solutions to help customers realize their goals utilizing our products and services. Develop, demonstrate and maintain technical skills to troubleshoot issues, create test scenarios and investigate software issues based on customer product use. Maintain and develop expert product knowledge for various Granicus products. Seamlessly manage customer request tickets to meet Service Level Agreements (SLAs). Foster teamwork and collaboration across all teams to continually innovate product and enhance efficiency. Contribute to 24/7/365 on-call support.

Tier 2 Customer Support Specialist

Greater Denver Area
1 week ago
+14
This role plays an integral technical role in the Convercent customer experience. This critical role is integral in our success and we are looking for a “SUPERSTAR” to fill this position. On top of meeting the qualifications for the position, the ideal candidate will be ready to work hard/play hard in a fast-paced, entrepreneurial environment. 

Customer Support Specialist

Greater Denver Area
1 week ago
+20
No experience required! We have a 6 week formal training program for this role with exceptional growth opportunities both within Customer Support and other areas of the business. You will have the opportunity to train and work with emerging technologies in a customer centric atmosphere that cultivates teamwork to accomplish results. Continued growth dictates our need for a candidate that will be highly motivated, focused, energetic and able to work in a fast paced environment.

Customer Support Specialist

Greater Denver Area
1 week ago
+22
Are you ready to plant roots and grow with a Denver-based company that is making a name for itself? If so, we here at Wurk want to meet you! Wurk is the cannabis industry’s first all-in-one workforce management solution. We’ve created a dynamic system to manage payroll, HR, timekeeping, and tax compliance with everything your clients need to automate processes, streamline operations and minimize regulatory risk. Our responsibility is to protect

Technical Customer Support Specialist

Greater Denver Area
2 weeks ago
+17
Answering fifteen to thirty calls a day. Completing customer submitted tickets in a timely manner in cloud-based web portal. Personal ownership of calls from start to resolution. Contribute positively to company goals by meeting and exceeding department timelines. Acting with a consultative approach towards end-users and network carriers. Completing side-work and training programs and providing accurate feedback.

Customer Support Specialist

Greater Denver Area
2 weeks ago
+45
As customer-facing product experts, our Customer Support Specialists lead our efforts to evangelize Greenhouse as not just a set of useful recruiting features, but as a platform for organizational change. You’ll be a part of a team that upholds a high bar for customer happiness and strives to best help our customers transform the way they hire.

Tier 1 Customer Support Specialist Lead

Greater Denver Area
1 day ago
+14
Be the primary point of contact for Tier I support team. Establish shift management policies and responsibilities. Ensure Tier I staff have the necessary resources on a daily basis to service customers. Identify and implement process consistency. Ensure proper systems and team collaboration are in place to build and promote knowledge sharing. Establish goals/metrics that align with existing SLA policies. Zendesk – reporting / queue. Assist in employee selection process, and on-going performance evaluations. This includes reviewing Tier I phone quality, escalation percentage / first call resolution, and ticket documentation with each specialist on a monthly basis. Analyze performance of Tier I activities and documented resolutions, identify problem areas, and devise and deliver solutions to enhance quality of service and to prevent future problems. Ticket workflow/routing. Evaluate tooling.

Customer Service and Payment Support Specialist, ODX

Greater Denver Area
1 week ago
As a Customer Service and Collections Representative at OnDeck, you will:  Advise our Loan Specialists, Customers, and members of our management team so we can help customers obtain financing for their business as seamlessly as possible. Be a go-between for our Operations teams, Funding Advisors and Customers. Working with other member of our operations and sales teams to constantly help reform best practices. You will make and receive calls to customers, discuss roadblocks to successful paying relationships and address general loan information. Use your strong negotiation skills to get non-paying customers back on track. You will use empathy with our merchants to understand their situation and provide relevant solutions with real problem solving. Identify and solve potential and current problems by analyzing information and data across multiple databases.

Customer Support Rep Salary ranges

The most common Customer Support Rep salary in Denver is between $40k - $50k.

Average Customer Support Rep Salary by Company Size

People with the job title Customer Support Rep make the most at companies with 11-50 employees, earning $54,333 on average.

Customer Support Rep Salary by gender

The average Customer Support Rep salary for women is $40,278 and the average Customer Support Rep salary for men is $42,614.

Customer Support Rep Salary by Years of Experience

The average salary for a Customer Support Rep with 7+ years of experience is $38,000. The average salary for <1 year of experience is $37,040.

Average Operations salaries in Denver

Job Title Average Salary Salary Range
Customer Support Rep $41,664
Min: $29K
Max: $65K
Operations Associate $47,776
Min: $33K
Max: $60K
Desktop Support $49,000
Min: $43K
Max: $57K
Office Manager $54,133
Min: $38K
Max: $75K
Sales Operations Analyst $57,250
Min: $51K
Max: $63K
Client Success Manager $60,022
Min: $37K
Max: $155K
Technical Support $64,700
Min: $40K
Max: $110K
Business Analyst $76,582
Min: $50K
Max: $110K
Sales Operations Manager $79,857
Min: $56K
Max: $100K
Customer Support Manager $80,350
Min: $49K
Max: $127K
Business Intelligence Analyst $81,038
Min: $55K
Max: $110K
Operations Manager $84,529
Min: $54K
Max: $145K
Marketing Operations Manager $98,333
Min: $80K
Max: $112K
Director of Customer Success $98,517
Min: $67K
Max: $152K
Senior Business Analyst $101,531
Min: $77K
Max: $150K
Director of Operations $118,616
Min: $60K
Max: $200K
Vice President of Operations $174,000
Min: $100K
Max: $228K
COO (Chief Operating Officer) $180,357
Min: $85K
Max: $250K
Vice President of Care $186,000
Min: $125K
Max: $210K

Skills that affect Customer Support Rep salaries in Denver

1
Customer Support
12% have this skill
2
Team Training & Development
3% have this skill
3
Account Management Ops
2% have this skill
4
Operations Management
2% have this skill
5
Business Operations
2% have this skill
6
IT Support
2% have this skill

Recent Customer Support Rep salaries in Denver

$53,000
Yearly Salary
A Customer Support Rep reported a yearly salary of $53,000 with +$5,000 in additional cash compensation
5-7 Years of Experience
Male
500+ Employees
Denver
$39,000
Yearly Salary
A Customer Support Rep reported a yearly salary of $39,000
7+ Years of Experience
Female
500+ Employees
Denver
$42,000
Yearly Salary
A Customer Operations Advisor reported a yearly salary of $42,000
1-3 Years of Experience
Male
201-500 Employees
Denver
1-5 Reports
$40,000
Yearly Salary
A Patient Access reported a yearly salary of $40,000
1-3 Years of Experience
Prefer not to say
500+ Employees
Denver
$40,000
Yearly Salary
A Customer Support Advocate reported a yearly salary of $40,000 with +$500 in additional cash compensation
1-3 Years of Experience
Female
500+ Employees
Denver
$42,500
Yearly Salary
A Customer Support Rep reported a yearly salary of $42,500
5-7 Years of Experience
Female
51-200 Employees
Denver
$37,000
Yearly Salary
A Customer Advocate reported a yearly salary of $37,000 with +$2,300 in additional cash compensation
7+ Years of Experience
Prefer not to say
51-200 Employees
Denver
$35,000
Yearly Salary
A Tralver Support Specialist reported a yearly salary of $35,000
1-3 Years of Experience
Female
201-500 Employees
Denver
$33,280
Yearly Salary
A Service Desk reported a yearly salary of $33,280 with +$4,800 in additional cash compensation
< 1 Year of Experience
Female
51-200 Employees
Denver
$60,000
Yearly Salary
A Software Support Representative reported a yearly salary of $60,000
1-3 Years of Experience
Prefer not to say
51-200 Employees
Denver
Salaries//Operations//Customer Support Rep
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