2019 Director of Customer Success Salary Denver (Updated Daily) | Built In Colorado
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Director of Customer Success salary in Denver

Average Base Salary in Denver

$97,323
$25,667
Additional Cash Compensation
$122,990
Total Compensation
Median: $97K
Min: $67K
Max: $152K

How Much Does a Director of Customer Success Make in Denver?

The average salary for a Director of Customer Success in Denver is $97,323. The average additional cash compensation for a Director of Customer Success in Denver is $25,667. The average total compensation for a Director of Customer Success in Denver is $122,990. Director of Customer Success salaries are based on responses gathered by Built In Colorado from anonymous Director of Customer Success employees in Denver.

Colorado by the numbers

3,239
Total number of Tech companies in Colorado
102,866
Total number of tech users on Built In Colorado
ALL INFO IS 100% ANONYMOUS & PRIVATE

Director of Customer Success jobs in Colorado
32

Customer Success Support Representative

Greater Denver Area
5 days ago
+40
Do people tell you that your relationship skills are next-level? That your communication style is - like whow? We’re looking for a smart and motivated Customer Success Support Representative who is passionate about helping local businesses reach their marketing goals. You’ll be the first point of contact for our clients and responsible for helping them properly utilize our software to ensure maximum return on investment. The support team manages

Director, Client Success

Greater Boulder Area
5 days ago
The Director, Client Success is a new hands-on role within KPA, to build upon and grow our Client Success operations as new software platforms, products and services are introduced and integrated.   In this role you will be responsible for managing the team responsible for driving customer adoption and delight for KPA’s SaaS based application resulting in both up sell opportunities and renewals. Your team will engage with clients who have implemented KPA’s software platform to solve their business challenges. Your team will provide input and collaborate with Account Managers to create and execute on strategic customer plans.  We are seeking a strategic, innovative thinker with excellent leadership and communication skills who will lead our Client Success team processes and team through rapid growth and change.  KPA appreciates your passion for improving organizational efficiency and customer engagement through metric- driven decision making.  

Customer Success Manager

Greater Denver Area
1 day ago
+13
As a Customer Success Manager, you will work closely with our top customers to retain and expand their business with TrackVia. Your objectives will be to provide insight to their current account usage, application performance, and educate them on what features/functionality TrackVia can provide to their business processes. You will form strong business relationships with our top accounts and ensure they are receiving top-notch customer service.

Customer Success Email Specialist

Greater Denver Area
2 days ago
+26
As an email specialist in our Broomfield, CO office, you will help the Customer Success organization fulfill our namesake mission. You are responsible for identifying messaging and segmentation opportunities using our treasure trove of product data. You work cross-functionally with our Marketing Communications and Information Systems teams to stand up new automated programs based on your observations. Your fierce love of quality assurance will ensure that your emails render beautifully across all environments. Your knowledge of deliverability best practices will shepherd our emails into the inbox. You live and breathe for data analytics and actionable insights. You would never dream of a “set it and forget it” philosophy on your triggered sends, because there is always opportunity to improve through strategic testing.

Customer Success Manager

Greater Denver Area
3 days ago
+14
ABOUT THE ROLE: We are looking for a Customer Success Manager to partner with customers post-sale to drive adoption and ensure customer satisfaction, growth and retention. Our Customer Success Mission To empower all customers to achieve their business goals through learning so that Udemy is an indispensable resource, and to become a partner our customers adore. We will serve as strategic advisors and provide trusted support. We will be the voice

Customer Success Manager

Greater Denver Area
4 days ago
+31
Recognized as one the Top 100 Tech Companies by Builtin.com and over 4.4-star review on Glassdoor, SambaSafety® is the pioneer of driver risk management software in North America. Trusted by over 2 million subscribed drivers; thousands of businesses look to Sambasafety to provide the most powerful, advanced, intuitive, and impactful risk solution platform on the market. SambaSafety is growing at an incredible rate with high employee engagement.

Customer Success Manager

Greater Denver Area
5 days ago
+32
We are looking for a motivated individual with some Customer Success experience striving to grow within an organization. As the Customer Success Manager at Xactly Corporation, you'll be responsible for developing and fostering strong relationships with a portfolio of customer accounts. The Customer Success Manager will be a trusted advisor to our key stakeholders to allow the full potential of their investment in Xactly's solutions to be realized while looking for new opportunities to grow the customer footprint.

Director, Customer Success

Greater Denver Area
6 days ago
+31
The Director of Customer Success is responsible for managing a team of customer success representatives dedicated to ensuring customers get the most from our products and services. This includes new customers in the first 60-90 days of adoption and our top customers. The customer success team serve as customer advocates, providing technical support, best practices and domain expertise to our most valuable customers.

Manager, Strategic Customer Success

Greater Denver Area
1 week ago
+20
We are currently seeking a customer-centric, energetic, and highly-motivated individual to join our Customer Success Team. The Senior Manager, Strategic Customer Success is responsible for leading a team to cultivate and maintain strong relationships with Vertafore's largest customers to create high levels of customer satisfaction. The Senior Manager, Strategic Customer Success works closely with Sales, Customer Support, Product Management, Professional Services and Finance teams to ensure customers are pleased with Vertafore.

Customer Success Manager

Greater Denver Area
1 week ago
+16
As a Customer Success Manager, your mission is twofold: (1) make sure our customers are ecstatic about their experience with the PlayerLync platform, and (2) manage renewals and upsells. You’ll work with the Customer Success team leader to manage a portfolio of enterprise clients. You’ll also build customer success processes and materials to propel efficiency, scalability, and customer delight. And you’ll collaborate with internal teams to represent customers’ needs and get things done – including Sales, Support, Product, and Marketing.

Customer Success Engineer

Greater Boulder Area
1 week ago
+49
Proactively identify customers who are not following best practice and are at risk technically. Partner with Customer Success Managers (CSM) using established prioritization process to conduct annual Technical Assessments with customers. Review various aspects of product configuration and implementation to identify areas of improvement. Prepare reports to provide to customer with configuration recommendations. Work collaboratively with Support, Engineering, and Professional Services teams to ensure technical health of customers. Collaborate with stakeholders on Customer Success and Sales team to strategize on customer account plans. 5-10% travel.

Customer Success Lead

Greater Boulder Area
1 week ago
+26
The Customer Success Lead position is responsible for ensuring an effortless experience for Zayo’s customers with a multitude of requirements. Customer Success Managers (CSM) are responsible for billing reports and inquiries, collections partnerships, implementation projects, service improvement plans and operational service reviews. We are both the internal and external interface for assigned customers proactively managing milestones and communications with our customers throughout the process relating to their requests. CSMs will act as the single point of contact for complex billing analysis and research. Lead CSMs will have added responsibility acting as primary contact for a business aligned team. If requested, travel may be required. CSM Leads may need to conduct in-person operational reviews, address escalations and help their peers with opportunities for customization and process improvement.

Director of Customer Success Salary ranges

The most common Director of Customer Success salary in Denver is between $80k - $90k.

Average Director of Customer Success Salary by Company Size

People with the job title Director of Customer Success make the most at companies with 500+ employees, earning $110,333 on average.

Director of Customer Success Salary by gender

The average Director of Customer Success salary for women is $78,800 and the average Director of Customer Success salary for men is $77,600.

Director of Customer Success Salary by Years of Experience

The average salary for a Director of Customer Success with 7+ years of experience is $83,000.

Average Operations salaries in Denver

Job Title Average Salary Salary Range
Customer Support Rep $41,783
Min: $29K
Max: $65K
Operations Associate $47,146
Min: $33K
Max: $60K
Desktop Support $49,000
Min: $43K
Max: $57K
Office Manager $54,133
Min: $38K
Max: $75K
Sales Operations Analyst $57,250
Min: $51K
Max: $63K
Client Success Manager $59,220
Min: $37K
Max: $155K
Technical Support $62,850
Min: $40K
Max: $110K
Business Analyst $77,908
Min: $50K
Max: $120K
Business Intelligence Analyst $79,336
Min: $55K
Max: $110K
Customer Support Manager $79,725
Min: $48K
Max: $127K
Sales Operations Manager $79,857
Min: $56K
Max: $100K
Operations Manager $86,566
Min: $54K
Max: $150K
Director of Customer Success $97,323
Min: $67K
Max: $152K
Marketing Operations Manager $98,333
Min: $80K
Max: $112K
Senior Business Analyst $99,231
Min: $77K
Max: $150K
Director of Operations $118,654
Min: $60K
Max: $200K
Vice President of Operations $170,750
Min: $100K
Max: $228K
COO (Chief Operating Officer) $180,357
Min: $85K
Max: $250K
Vice President of Care $186,000
Min: $125K
Max: $210K

Colorado Companies with the Highest Operations Salaries

Skills that affect Director of Customer Success salaries in Denver

1
Team Training & Development
2% have this skill
2
Operations Management
2% have this skill
3
Customer Support
2% have this skill
4
Sales Operations
1% have this skill
5
Business Operations
1% have this skill
6
Strategic Partnerships
1% have this skill

Recent Director of Customer Success salaries in Denver

$83,000
Yearly Salary
A Director, Customer Success reported a yearly salary of $83,000
5-7 Years of Experience
Female
11-50 Employees
Denver
1-5 Reports
$67,000
Yearly Salary
A Director of Customer Success reported a yearly salary of $67,000 with +$20,000 in additional cash compensation
5-7 Years of Experience
Female
201-500 Employees
Denver
5-10 Reports
$95,000
Yearly Salary
A Director of Customer Education reported a yearly salary of $95,000 with +$12,000 in additional cash compensation
5-7 Years of Experience
Prefer not to say
500+ Employees
Denver
1-5 Reports
$85,000
Yearly Salary
A Director of Customer Success reported a yearly salary of $85,000 with +$100,000 in additional cash compensation
7+ Years of Experience
Male
500+ Employees
Denver
>10 Reports
$84,000
Yearly Salary
A Director of Client Services reported a yearly salary of $84,000 with +$2,000 in additional cash compensation
7+ Years of Experience
Female
11-50 Employees
Denver
5-10 Reports
$70,200
Yearly Salary
A Director of Customer Success reported a yearly salary of $70,200 with +$5,000 in additional cash compensation
3-5 Years of Experience
Male
1-10 Employees
Denver
1-5 Reports
$80,000
Yearly Salary
A Director of Customer Success reported a yearly salary of $80,000
7+ Years of Experience
Female
201-500 Employees
Denver
>10 Reports
$80,000
Yearly Salary
A Director of Customer Success reported a yearly salary of $80,000 with +$15,000 in additional cash compensation
5-7 Years of Experience
Female
11-50 Employees
Denver
1-5 Reports
$107,000
Yearly Salary
A Director of Customer Success reported a yearly salary of $107,000
11-50 Employees
Denver
$107,000
Yearly Salary
A Director of Customer Success reported a yearly salary of $107,000
11-50 Employees
Denver
Salaries//Operations//Director of Customer Success