There are millions of e-commerce businesses around the world, and the industry is growing each year. Yet achieving profitability has never been harder. Costs are rising, it’s more tricky to acquire customers, and they have to run with lean teams. As a result, the vast majority of them guess about things like how to price their products, what discounts to offer, whether to charge for shipping, and what content they should show on the site. As a result, they leave 6-10% of potential profit on the table.

Intelligems is a profit optimization platform that helps these entrepreneurs succeed, and find all of that extra profit. The platform provides e-commerce merchants with a wide range of AB testing and personalization tools to help them understand their data, run experiments, and price dynamically. We’re taking technology that has previously only been available to the Amazons and Ubers of the world, and making it available to e-commerce stores of any size.

We have excellent traction and are working with 500+ brands and have processed more than $4B of data. As we enter scaling mode, we are looking for a user-driven designer to come in and help ensure our product is as powerful and intuitive as possible.

We have an extremely high-performing team, with a collaborative culture of low-ego + high IQ people. It’s our strongest asset, and we hold a very high bar. You can learn more about working at Intelligems and our values here.

We're backed by Matchstick Ventures, Vinyl Capital, Techstars, and the founders of companies like Klaviyo, Postscript, and Stedi and have raised >$4M of funding.

The Role

Intelligems is seeking a talented and experienced UI/UX Designer to join our dynamic team. We’re looking for someone to own the entire design process from user research; to wire-framing; to end designs; to ensuring designs can be implemented by our engineering team.

That said, making designs in Figma will only be one facet of the role — your foundation will be diving deep into the product with our users to understand their needs, and the types of problems they are trying to solve with Intelligems.

Our customer base has quintupled this year, and we’re looking for someone to help ensure these users all have an intuitive and powerful product.

Key Responsibilities

• Lead the design of user interfaces and experiences across Intelligems' suite of products. You’ll need to maximize usability across our rapidly growing customer base. We have a pretty broad set of users - some very technical, and some “DIY”ers - so you’ll need to understand their individual needs and find ways to bridge the gap.
• Conduct user research and usability testing to gather insights and validate design decisions, ensuring our products resonate with our audience (e-commerce brand operators).
• Create wireframes, prototypes, and high-fidelity designs for new features and improvements, using your expertise to push the boundaries of what's possible in UX design.
• Iterate on designs based on user feedback, analytics, and business requirements, striving for a continuous improvement in the user experience.
• Collaborate with cross-functional teams, including engineering, customer success, and support to identify user needs and translate them into design solutions.
• Use your understanding of our customers needs and our product vision to provide feedback and input on our product roadmap
• Advocate for UX best practices within the company and help foster a design-centric culture that values customer feedback and data-driven decision making.

Qualifications

• A strong portfolio showcasing proficiency in UX design, including examples of complex web applications or SaaS products.
• Proficiency with design tools such as Figma and/or other prototyping tools
• Experience with user research methodologies and a passion for understanding user behavior.
• Excellent communication and collaboration skills, with the ability to articulate design concepts and rationales to stakeholders at all levels.
• A problem-solving mindset and the ability to manage multiple projects in a fast-paced startup environment.
• Knowledge of front-end development (HTML, CSS, JavaScript) is a plus.

What we Offer

• Competitive salary and equity packages
• Medical & Dental insurance
• Flexible vacation and PTO schedule
• Other benefits that you can learn about here

Apply

Please fill out this form to apply. Reach out to [email protected] with any questions

Culture & Values

As a customer-first, product-oriented company all success will be driven by the caliber of people on the team. Our core values include:

1. Put customers first

Create impact for customers and put the customers' interests above your own with honesty and transparency.

2. Be helpful

What goes around comes around. You never know where someone else is coming from, and being able to help out is a privilege. Whether it's a request from a customer, a teammate, or a partner, do your best to be prompt and generous in your support

3. Strive for excellence

Commit to being the best in the world at what you do.

4. Build and develop a diverse, world-class team

Set the highest possible standards on hiring, and devote time and energy to giving and receiving feedback.

5. Have a perspective

Everyone on the team is responsible for making us great- if you disagree with something being done, you are expected to voice this and have a discussion - regardless of your role or who is on the other side of the table (or Zoom).

We strongly encourage people from underrepresented groups to apply for this role. Intelligems is an equal opportunity employer. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, national origin, sex, age, marital status, sexual orientation, gender identity, disability, political affiliation, personal appearance, pregnancy, family responsibilities, matriculation, or any other characteristic protected under federal, state, or local law.