Temporary Merchandising Coordinator
Our mission is to empower people who can't help but create! Combining cutting-edge expertise in digital marketing, technology, content and ecommerce, Craftsy is a proud new member of the NBCUniversal family. Armed with new partners and infinite possibilities, we’re eager to continue building a customer-first lifestyle learning brand for passionate makers. Our team here navigates challenges by trusting in each other and using data as our compass. We’ve only scratched the surface and we’re ready for more!
Our eCommerce Merchandise Coordinator will be responsible for maximizing online sales by merchandising product listing pages and category theme pages and will support the eCommerce Buying team through all steps of the merchandising process including: ordering and organizing product samples, obtaining creative assets, resolving customer service issues, and everything in between.
This role will be a temporary position with the opportunity to become a full-time position.
Responsibilities
• Own all aspects of site merchandising to drive improvements in the consumer shopping experience and maximize purchase conversion on product listing pages
• Work closely with the eCommerce buying team to understand key merchandising strategies and identify opportunities to drive improvements
• Execute merchandising tests, report on results, and implement new solutions to increase purchase conversion and overall product revenue
• Be responsible for ordering and managing all product samples to be used in site merchandising
• Partner with our internal creative teams to provide excellent product representation with elevated, informative copy and inspirational product images
• Quickly and efficiently resolve and customer service inquires as related to products in assigned category
Basic Qualifications & Desired Characteristics
• Bachelor’s Degree
• A desire for a career in eCommerce is highly desirable
• Proven analytical skills and enthusiasm for data-driven decision making in a similar environment
• Ability to take direction and effectively execute against multiple activities simultaneously
• Demonstrated success in a process and detail oriented environment where there was an emphasis on action, accuracy and results
• Ability to drive results and partnership with cross-functional teams
• Strong planning, judgment and decision-making skills
• Excellent time management and communication skills