Technical Operations Engineer - Strategic Accounts
SpotX is the most transparent programmatic video advertising platform with more than 7 billion ad decisions per day reaching 600 million unique visitors in more than 190 countries.
We are seeking a talented Technical Operations Engineer who can contribute brilliantly to our Team as the technical lead for our top-tier Publishers and DSPs in our office in Broomfield, CO. You will need strong technical and communication skills to be successful in our fast-paced but casual tech environment. For this position, we are looking for a motivated, detail-oriented individual who isn’t afraid to get their hands dirty troubleshooting, providing technical expertise, and interacting with our top clients. You will get to work closely with almost all departments in the company, including (but not limited to) our Supply Operations, Demand Operations, Engineering, and Business Development teams. This is a constantly growing, highly talented team that adapts to what is needed in the company and in the industry, so you will need to be versatile and enjoy taking on new challenges.
Making an immediate impact:
- The main technical lead for our premium publishers and DSPs
- Recommend new initiatives to improve client success
- Assist internal Operations teams with technical inquiries
- Maintain deep knowledge of SpotX technologies for both publishers and DSPs
- Triage, prioritize, categorize and resolve production impacting incidents
- Attend client-facing meetings as the Technical Lead
- Developing and organizing support documentation
- Handling issues in tickets via a ticketing system
- The direct line between Operations and Engineering
Needed SpotX’er talents:
- 2 - 4 years Adtech experience/knowledge
- 2 - 4 years technical support / troubleshooting experience
- Ability to work as the technical lead in satellite offices
- Knowledge of VAST, VPAID, ad servers, DSPs, ad exchanges, and SSPs
- Programming experience in HTML, CSS, XML, Python, SQL
- Ability to translate technical details to any audience
- Experience in analyzing issues, distilling and communicating their relevant aspects
- Strong problem-solving/analytical skills, initiative, eagerness to learn, and ability to work independently within a team structure
- Experience using various web debugging tools, such as Charles, Firebug, Fiddler, Chrome tools, etc.
- Comfortable at a shell prompt (Unix/linux experience)
- Understanding of JavaScript, PHP, JSON, HTTP, cookies, REST, scripting languages, etc.
- Flexible personality - must be willing to handle additional responsibilities as assigned or required
Bonus SpotX’er talents:
- Experience working with online video, CTV apps, mobile apps
- Understanding of source control (i.e. GIT)
- Docker or other container platforms
SpotX Perks:
- Work-life balance
- Unlimited PTO (work it out with your team first!), company closed from Christmas to New Years
- Work in a fun, casual team environment
- Benefits such as medical, dental, 401(k)
SpotX is a video ad serving platform providing media owners with monetization tools for desktop, mobile and connected devices. The platform features modern ad serving and programmatic infrastructure, and other monetization tools, like solutions for OTT and outstream video ad units. SpotX gives publishers the control, transparency and actionable insights needed to understand buyer behavior, manage access and pricing, and maximize revenue. The company is headquartered in Denver, Colorado, and has offices in Amsterdam, Belfast, Hamburg, London, Los Angeles, New York, Paris, San Francisco, Stockholm, Singapore and Sydney. In October 2017, RTL Group, a leader across broadcast, content and digital, will complete its 100% acquisition of SpotX. For updates, follow SpotX on Twitter and LinkedIn.