What you can expect
This individual serves as the lead advocate for customers. You will translate technical needs into product development recommendations, test customer environments and drive customer demand/features internally within Zoom. The SE must be able to understand and articulate Zoom's architectural advantages to our customers. You will support the Account Executive when it comes to proposing and designing solutions to our customers' biggest collaboration challenges.
About the Team
The Zoom Solutions Engineering team is a trusted advisor to our customers, playing an integral role in delivering happiness. We formulate and articulate technical solutions and the vision of how Zoom can create efficiencies. We are excellent presenters and can present topics clearly and succinctly to all levels of technical skill sets.
What we're looking for

• • Be able to commute to NYC or NJ for customer engagements at times
• • Be able to build rapport by having business acumen and executive presence
• • Experience with SaaS collaboration; i.e. web conferencing, cloud voice, UcaaS
• • Experience in understanding traditional voice communications systems and applications
• • Experience as a solutions engineer for at least 5 years

Salary Range or On Target Earnings:
Minimum:
$144,700.00
Maximum:
$231,500.00
At Zoom, we offer a window of at least 5 days for you to apply because we believe in giving you every opportunity. Below is the potential closing date, just in case you want to mark it on your calendar. We look forward to receiving your application!
Anticipated Position Close Date:
03/15/24
In addition to the base salary and/or OTE listed Zoom has a Total Direct Compensation philosophy that takes into consideration; base salary, bonus and equity value.
Information about Zoom's benefits is on our careers page here .
Note: Starting pay will be based on a number of factors and commensurate with qualifications & experience.
We also have a location based compensation structure; there may be a different range for candidates in this and other locations.
Ways of Working
Our structured hybrid approach is centered around our offices and remote work environments. The work style of each role, Hybrid, Remote, or In-Person is indicated in the job description/posting.
Benefits
As part of our award-winning workplace culture and commitment to delivering happiness, our benefits program offers a variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health; support work-life balance; and contribute to their community in meaningful ways. Click Learn for more information.
About Us
Zoomies help people stay connected so they can get more done together. We set out to build the best collaboration platform for the enterprise, and today help people communicate better with products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinars.
We're problem-solvers, working at a fast pace to design solutions with our customers and users in mind. Here, you'll work across teams to deliver impactful projects that are changing the way people communicate and enjoy opportunities to advance your career in a diverse, inclusive environment.
Our Commitment
We believe that the unique contributions of all Zoomies is the driver of our success. To make sure that our products and culture continue to incorporate everyone's perspectives and experience we never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. Zoom is proud to be an equal opportunity workplace and is an affirmative action employer. All your information will be kept confidential according to EEO guidelines.
We welcome people of different backgrounds, experiences, abilities and perspectives including qualified applicants with arrest and conviction records and any qualified applicants requiring reasonable accommodations in accordance with the law. If you need any assistance or accommodations due to a medical condition, or if you need assistance accessing our website or completing the application process, please let us know by emailing us at [email protected] .
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