Configuration Specialist, SightMap

Description
Engrain has transformed the way people find, lease, and manage properties. Engrain provides a holistic suite of mapping solutions built specifically for the real estate industry to provide stunning unit-level map visualizations that integrate with countless websites and property tech applications. Our revolutionary, unit-level map data and interactive visuals within our SightMap, TouchTour and Asset Intelligence product lines allow both property owners and prospective renters to better ensure occupancy and drive revenue.
As a Configuration Specialist, SightMap, you will have the opportunity to be a part of Engrain's growth and dynamic environment. We are looking for a talented and detail-oriented individual to revise interactive maps to adhere to ever-changing physical space and customer needs, create custom product configurations, and perform routine product audits. This role is essential to ensuring Engrain's clients receive a standardized and visually appealing product. This role will be part of a small, 5-7 employee, collaborative team and work with other departments to achieve quick turnaround times, higher productivity, and efficient communication around process changes. This position will report directly to the SightMap Configuration Supervisor.
What you'll do...

• Gain proficiency with using proprietary technology application programs
• Configure details within Engrain's products to deliver a high-quality end result
• Revise products based on client feedback or possible malfunctions/errors
• Adhere to all established department key performance metrics
• Format images to meet website specifications, ensuring high-quality visuals
• Upload formatted images to our proprietary website using the designated content management system
• Effectively communicate and understand production specifications and revisions to/from Project Managers and Support teams
• Complete work correctly and efficiently to meet appropriate deadlines
• Perform audits on client portfolios to ensure high-quality assurance and adherence to current design standards
• Craft and maintain internal documentation

Requirements
What you offer us...

• Bachelor's degree or equivalent experience
• Proficiency with Adobe Lightroom and Illustrator
• Meticulous attention to detail and ability to move quickly and sustain focus on repetitive tasks
• Strong eye for referencing and reading various files
• Attention to detail and ability to maintain accuracy while working with large sets of data and images
• Clear and effective communication skills
• Coaching and development mindset
• Proficiency in Microsoft Excel and/or Google Sheets, including data entry, formatting, and basic formulas.
• Familiarity with interactive proofing technology is desired, but not required
• 1-2 years of experience working in software implementation or graphic design

What we offer you...

• Salary Disclosure for Colorado: base salary of $23-25/hour. Final offer amount is determined by factors including years and depth of candidate's experience, certifications, and skill set alignment to the job requirements
• Various health, dental, and vision insurance plans to choose from
• Up to 12 weeks of paid parental leave
• Up to 18 days annually of PTO & 10 holidays per year
• Dog-friendly office
• 401k match up to 4 percent
• Annual reimbursement for learning & growth opportunities through our Grow450 program
• On-site amenities include a professional fitness center, flexible & modern workspace, coffee bar, happy hour taps & team member lounge

All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or other legally protected status.