Senior Manager, Waves Engineering

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Company Description
Zayo provides mission-critical bandwidth to the world's most impactful companies, fueling the innovations that are transforming our society. Zayo's 133,000-mile network in North America and Europe includes extensive metro connectivity to thousands of buildings and data centers. Zayo's communications infrastructure solutions include dark fiber, private data networks, wavelengths, Ethernet, and dedicated Internet access. Zayo serves wireless and wireline carriers, media, tech, content, finance, healthcare and other large enterprises.
This is an evergreen requisition, meaning we accept applications on an ongoing basis for Waves Engineering positions. When a specific opening becomes available, qualified candidates from this evergreen pool will be considered. We appreciate your interest in joining Zayo!
About Us
Zayo is a dynamic and growing organization that is always on the lookout for talented individuals to join our team. We often have openings for Waves Engineering roles to support our Service Delivery organization.
Job Description
The Senior Manager, Waves Engineering is responsible for the production of a team of Network Wave Engineers to support delivery of managed wavelength services. Projects may encompass greenfield builds, capacity augments, grooms, or decommission of circuits/systems. Budgetary and engineering skills will be used to support various stakeholders (i.e. Business Units, Engineering, Operations, Tier III, Field Services, and Architecture) in the service delivery process. A successful candidate must possess a strong project management background, a desire to learn optical transport technologies, excellent communication skills, excellent team management against productivity SLA's as well
as thrive in a fast-paced, cross-functional organization. Having an aptitude to prioritize tasks and timelines, while building strong relationships, are attributes we seek in qualified applicants.
Responsibilities• Manage the team to finish projects on or before revenue commitment dates that are driving the projects.• Track all-in progress implementation orders and their dependencies with a readout on their specific timelines.• Organize team to strong production levels using and reporting on metrics and SLAs.• Develop strong and supportive relationships with internal partners to drive delivery of projects on time.• Coach team on project management and ownership of projects.• Hold weekly/daily calls to readout to internal partners on progress of in-flight orders.• Develop efficiencies in process with internal and external partners to improve SLAs.• Design, engineer, and recommend hardware solutions to support network projects in progress as needed.• Serve as network project point-of-contact and escalation.
Interface between equipment vendor(s) and Zayo stakeholders as needed to validate technical specifications, hardware and
software interoperability, and hardware delivery timelines.• Key interface between equipment vendor(s) and Zayo stakeholders for escalation on new turn ups.• Facilitate cross-functional communications amongst team members to foster timely resolution of project obstacles.
Qualifications• Bachelors' degree in Telecommunications, Electrical Engineering, Computer Science, or 10+ years' of relevant telecommunications engineering experience.• Minimum 5 years of experience managing technical personnel.• Advanced knowledge of optical fiber technical specifications, testing, and link engineering fundamentals.• Advanced knowledge of DWDM network architectures (i.e. FOADM/ROADM/PON/fixed and flex grid) and signal flow.• Advanced familiarity with telecommunications service protocol structure and testing (i.e. Ethernet/OTN/SONET/SDH/SAN).• Familiarity with the following optical transport platforms• Ciena • Infinera • Nokia • Cisco • ADVA Fujitsu• Familiarity with Metasolv/M6 database.• Understanding of telemetry (DCN) network design, IP subnetting, and routing protocols (i.e. OSPF).• Experience with data center and carrier hotel connectivity and telecommunications facility environments.• MS Office application capabilities required (i.e. Excel/Visio/Word) and programming/scripting skills preferred.• Excellent written and verbal communication/negotiating skills required toward technical/non-technical audiences.• Ability to work with minimal supervision while being a constructive contributor to a team.
Benefits, Rewards & Wellness

  • Excellent Health, Dental & Vision Insurance
  • Retirement 401(k) Savings Plan
  • Fitness membership discounts
  • Generous paid time off policy including paid parental leave


Zayo provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, provincial or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

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Technology we use

  • Engineering
  • Sales & Marketing
    • JavaLanguages
    • JavascriptLanguages
    • PythonLanguages
    • RubyLanguages
    • SqlLanguages
    • ApexLanguages
    • ReactLibraries
    • ReduxLibraries
    • Node.jsFrameworks
    • Ruby on RailsFrameworks
    • Microsoft SQL ServerDatabases
    • MySQLDatabases
    • OracleDatabases
    • PostgreSQLDatabases
    • SalesforceCRM

Location

Our Boulder campus is located in the 29th Street Mall where employees can benefit from access to restaurants, retail, fitness and more!

What are Zayo Perks + Benefits

Zayo Benefits Overview

Zayo Group is committed to providing our employees with a benefits program that is both comprehensive and competitive. Our benefits program offers health care, dental and vision coverage, as well as financial security to our employees and their families.

Culture
Volunteer in local community
Provides up to 16 hours a year to volunteer in the community
Partners with nonprofits
B Strong, Greenhouse Scholars, A Precious Child, AMP the Cause, There With Care, Boulder Parks and Rec, and many more....
Open door policy
OKR operational model
Team based strategic planning
Open office floor plan
Flexible work schedule
Remote work program
Diversity
Dedicated diversity and inclusion staff
Highly diverse management team
Mandated unconscious bias training
Diversity manifesto
Mean gender pay gap below 10%
Diversity employee resource groups
Employee Resource Groups Mental Health & Disability Advocacy | Pride | Women's | Multicultural | Veterans | Sustainability
Hiring practices that promote diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Flexible Spending Accounts (FSAs) enable you to put aside money for important expenses & help reduce your income taxes at the same time. Zayo employees can contribute up to $2,850 annually.
Disability insurance
Short & Long term disability insurance are a free company provided benefit to all full time employees. They cover 60% of annual salary up to $5000/$10000 monthly maximum payout
Dental insurance
Preventative, minor, and major dental services and treatments are covered under Zayo's plans.
Vision insurance
The vision plan covers routine eye exams and also pays for all or a portion of the costs of glasses or contact lenses if you need them.
Health insurance
Each person's health care needs are different. That's why our medical plan offers multiple options (3) so that you can choose the coverage level best-suited to your personal situation.
Life insurance
Your family depends on your income for a comfortable lifestyle and for the resources necessary to make their dreams a reality! Zayo offers Basic Term Life and AD&D as well as supplemental insurance.
Pet insurance
Offered at a discounted rate to all Zayo employees
Wellness programs
We offer incentives for employees to participate in many wellness activities.
Team workouts
Do you love working out? So do we which is why Zayo offers access to group fitness sessions and company-sponsored events, such as the B Strong Ride.
Mental health benefits
Financial & Retirement
401(K)
Zayo Group offers a 401(k) plan through Fidelity. Eligible employees may join the plan as soon as administratively feasible after their date of hire and may contribute up to the IRS limit of $19,000.
401(K) matching
Zayo matches 50% of employee contributions up to 4% with a cap at 2% match.
Company equity
Performance bonus
Child Care & Parental Leave Benefits
Generous parental leave
Family medical leave
Adoption Assistance
Return-to-work program post parental leave
Company sponsored family events
Vacation & Time Off Benefits
Generous PTO
Zayo employees receive between 0 and 25 days per year of paid time off based on years of service.
Paid volunteer time
We encourage our employees to give back to our communities by providing 4 hours of Volunteer Time Off per quarter.
Paid holidays
Office Perks
Commuter benefits
Zayo Group offers the option to elect Commuter Benefits which helps you pay for public transportation and parking costs while commuting to and from work using pretax dollars.
Company-sponsored outings
Some meals provided
Company-sponsored happy hours
Happy hours are hosted twice monthly and include alcoholic and non-alcoholic options.
Onsite office parking
Parking is available at Zayo offices.
Recreational clubs
Love sports? So do we! We offer a variety of options to get involved with your co-workers outside of the office.
Fitness stipend
We strongly believe that there is nothing more important than the health and well-being of our employees and families. To promote health and fitness, Zayo has partnered with GymPass.
Onsite gym
Professional Development Benefits
Job training & conferences
Tuition reimbursement
The tuition reimbursement program provides an opportunity for Zayo employees to further their education and to apply to be reimbursed for eligible education expenses.
Lunch and learns
Zayo is committed to providing opportunities for employees to expand and grow their knowledge base through lunch and learn sessions.
Promote from within
Mentorship program
Continuing education stipend
Continuing education available during work hours

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